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Sensitivity:Internal
Tenacious Transformation:
An Institutional Case Study
of Sense-making in Online
Development
Dr Margaret Korosec
Head of Digital & Enterprise Learning
#WCOL2019 Dublin
Sensitivity:Internal
University of Derby Online Learning
2001
University of
Derby began
online, distance
programmes.
2011
Decision to keep
online
development in
house as
specialist unit
rather than
outsource.
2018
Bold investment
to expand degree
portfolio to
include campus-
owned online
programmes.
2019
Coaching to shift
campus
academic
practice to online
and co-creating
organisational
process for the
future.
Sensitivity:Internal
Sensitivity:Internal
Tenacious - adjective
1. Tending to keep a firm hold of something;
clinging or adhering closely
1.1 Not readily relinquishing a position,
principle, or course of action,
determined.
1.2 Persisting in existence not easily
dispelled.
Source: https://www.lexico.com/en/definition/tenacious
Sensitivity:Internal
Why expand our online portfolio?
University strategic framework + Investment bid
Serve students who would not otherwise consider HE
Intentional learning design for student engagement
Pedagogic research and continuous improvement model
Lead change through collaborative design and development
Threshold concepts leads to ambassadors
Sensitivity:Internal
Impact of expansion
1
5
18
64
97
500+
Vice Chancellor
Colleges
Programmes
Academics
Online Modules
# Student
impacted both
online and on
campus as result
of online design
and development
Sensitivity:Internal
Sense-making
Sensitivity:Internal
“Online is out of the comfort zone of many …
Whilst it is a challenge, it is also exciting and I
feel I am more inclusive in the classroom as a
consequence.”
Programme Leader Master of Public Health
College of Health and Social Care
Making sense through new experiences
Sensitivity:Internal
“After induction into learning design and after
authoring several units in a module, I feel I have
found my online voice.”
Lecturer in Pre-Qualifying Health Care
College of Health and Social Care
Making sense through collaboration
Sensitivity:Internal
This Photo by Unknow n Author is licensed under CC BY-SA-NC
Sensitivity:Internal
Korosec, M. (2017)A case study of change facilitators for technology-enhanced
learning in relation to one university’s strategic intent. PhD Thesis, University of
Hull.
Mantere, S. (2005) Strategic practices as enablers and disablers of
championing activity. Strategic Organization, 3(2), 157-184.
Weick, K. E. (1995) Sensemaking in organizations. Thousand Oaks: SAGE
Publications.
Weick, K. E. (2009a) Making sense of the organization. Chichester: Wiley.
Weick, K. E. & Sutcliffe, K. M. (2015) Managing the unexpected: Sustained
performance in a complex world, 3rd edition [eBook]. San Francisco: Jossey-
Bass Inc.
References

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Tenacious transformation: An institutional case study of sense-making in online development

  • 1. Sensitivity:Internal Tenacious Transformation: An Institutional Case Study of Sense-making in Online Development Dr Margaret Korosec Head of Digital & Enterprise Learning #WCOL2019 Dublin
  • 2. Sensitivity:Internal University of Derby Online Learning 2001 University of Derby began online, distance programmes. 2011 Decision to keep online development in house as specialist unit rather than outsource. 2018 Bold investment to expand degree portfolio to include campus- owned online programmes. 2019 Coaching to shift campus academic practice to online and co-creating organisational process for the future.
  • 4. Sensitivity:Internal Tenacious - adjective 1. Tending to keep a firm hold of something; clinging or adhering closely 1.1 Not readily relinquishing a position, principle, or course of action, determined. 1.2 Persisting in existence not easily dispelled. Source: https://www.lexico.com/en/definition/tenacious
  • 5. Sensitivity:Internal Why expand our online portfolio? University strategic framework + Investment bid Serve students who would not otherwise consider HE Intentional learning design for student engagement Pedagogic research and continuous improvement model Lead change through collaborative design and development Threshold concepts leads to ambassadors
  • 6. Sensitivity:Internal Impact of expansion 1 5 18 64 97 500+ Vice Chancellor Colleges Programmes Academics Online Modules # Student impacted both online and on campus as result of online design and development
  • 8. Sensitivity:Internal “Online is out of the comfort zone of many … Whilst it is a challenge, it is also exciting and I feel I am more inclusive in the classroom as a consequence.” Programme Leader Master of Public Health College of Health and Social Care Making sense through new experiences
  • 9. Sensitivity:Internal “After induction into learning design and after authoring several units in a module, I feel I have found my online voice.” Lecturer in Pre-Qualifying Health Care College of Health and Social Care Making sense through collaboration
  • 10. Sensitivity:Internal This Photo by Unknow n Author is licensed under CC BY-SA-NC
  • 11. Sensitivity:Internal Korosec, M. (2017)A case study of change facilitators for technology-enhanced learning in relation to one university’s strategic intent. PhD Thesis, University of Hull. Mantere, S. (2005) Strategic practices as enablers and disablers of championing activity. Strategic Organization, 3(2), 157-184. Weick, K. E. (1995) Sensemaking in organizations. Thousand Oaks: SAGE Publications. Weick, K. E. (2009a) Making sense of the organization. Chichester: Wiley. Weick, K. E. & Sutcliffe, K. M. (2015) Managing the unexpected: Sustained performance in a complex world, 3rd edition [eBook]. San Francisco: Jossey- Bass Inc. References