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Who is the Mobile Gamer?
    Bonnie Ho, Research Analyst
      Inside Network Research

  Smartphone & Tablet Games Summit
             June 2012
Highlights & Data from this month’s report
to be released June 30, 2012:

Inside Virtual Goods:
Spending and Usage Habits of the Mobile
Gaming Audience




  2                       © 2012, Inside Network. All rights reserved.
Research Objectives & Methodology
Objectives
  Understand how mobile users are gaming on their devices
  • Mobile Gaming Usage: What types of games are they playing? Where
    are they gaming? Who do they play with?
  • Path-to-Purchase: How are new games discovered? What considerations
    do they make when downloading a game? Monetization?



Methodology
   Quantitative Survey of US Mobile Gamers
   • Target Audience: Plays games on the iPhone, iPod Touch, iPad, Android
     phone for Android tablet at least once per week; Over 18 years old
   • Fielded through panel service, SurveyMonkey’s ZoomPanel
   • 385 respondents
   • Fielded June 2012
                                         3                      © 2012, Inside Network. All rights reserved.
About the Respondents
     Plays games on mobile devices at least once per
     week

                                                                                                    Mobile Gaming – Frequency - US
             Gender - US                                         Age - US
                                                                                                How often do you play games on your mobile
                                                         19-                   54 and                            device? Several
                                                                               up, 21%                     Once per
                                                       24, 11%                                                                     times per
                                                                                                           week, 9%
                                               25-                                                                                 hour, 8%
                                             30, 15%                                            Several
Female, 50                                                                                     times per
   %                                                                                   49-     week, 24%
                                 Male, 50%                                                                                                 Several
                                                                                     53, 11%                                              times per
                                                                                                                                          day, 40%
                                                31-
                                              36, 18%                             43-                 Once per
                                                               37-              48, 12%               day, 20%
                                                             42, 13%


                                                 Devices owned / Play Games - US
                           60%                  50%
                                    47%
                           50%
                           40%          30%            31%
                           30%                                25%
                                                                    20%
                           20%                                              10% 9%    11%8%
                           10%                                                                     Ownership
                            0%                                                                     Plays games




                                                                       4                                     © 2012, Inside Network. All rights reserved.
About the Respondents
  Casual Gaming Audience: Plays Word games, Puzzle games, Card games

                        Types of Games Played – US
        What types of games do you play regularly? (at least once per
                                  month?)
60%   50%
50%            44%
                       41%
40%
                                27%      26%
30%                                               20%       17%
20%                                                                  13%
                                                                               7%
10%
 0%
      Word    Puzzle    Card   Arcade   Action    Board    Casino   Hidden MMO
      games   Games    games   Games    Games     games    games    Object and RPG
                                                                    games


                                                                          Games Played in Last 30 Days - US
                                                           Please select the mobile games you've played in the last 30 days
                                  50%       45%
                                                          38%
                                  40%
                                                                    28%
                                  30%

                                  20%                                          17%
                                                                                        13%
                                                                                                    9%         7%
                                  10%                                                                                        6%           5%           5%
                                   0%
                                         Angry Birds Words with Bejeweled   Draw    Fruit Ninja   Cut the    Where's Tiny Tower Where's               Zynga
                                                      Friends             Something                Rope     My Water?           Waldo                 Poker
                                                                           5                                        © 2012, Inside Network. All rights reserved.
Mobile Gaming Behaviors
Mobile Gaming: Where? With Who? Why?




                                6      © 2012, Inside Network. All rights reserved.
Mobile Gaming Behaviors
   Mobile gaming everywhere, when I’m bored…
               Where Mobile Gamers are Playing                                           •      “Mobile” not just outside the home, but also
       Please select where you are when playing games on
                                                                                                inside the home
                       your mobile device.
                                                                                         •      A little piece of entertainment to kill time
100%     86%
 80%
 60%
               35%                        34%     29%
 40%                          22%   24%
 20%                 9%                                   14%                                “Games are always there (as I always have my
                                                                   5%
                                                                                             phone with me). Game is fast and can finish
  0%
                                                                                             quickly if need be without needing to shut down a
                                                                                             game and return later”




                                                          Attitudes: I enjoy playing games on mobile devices because...
“I like the fact that it is
                                                              Extremely Disagree         Disagree         Neutral     Agree     Extremely Agree
convenient, if I am not
sleepy I can play it in                     It's something to do when I'm bored
bed, or if what is on the                                                                                                                                       } 83% Positive
                                                                  It's convenient
tv, I am not interested                                                                                                                                         } 82% Positive
                                              I don't have to buy another device
in, then I can play and
                                           The games don't take up a lot of time
"watch" yet be with the
family,”                                      I can play while doing other things
                                          It's another way to engage with friends

                                                                                    0%       10%    20%     30%     40%   50%   60%    70%    80%     90% 100%

                                                                                7                                                     © 2012, Inside Network. All rights reserved.
Mobile Gaming Behaviors
       Most play mobile games by themselves; younger age
       groups use gaming as another way to engage with
       friends play mobile games with? – US - Age
         Who do you
                                                                                                      Connections to Social Networks – US - Age
         18 to 30         31 to 48         49 and up         Total Sample                             Facebook      Twitter       Never / None of the above
100%    87%
 90%
 80%
 70%           52%                                                                        Total Sample              43%           10%                   55%
 60%
 50%                38%
 40%
 30%                         14%         13%
 20%                                               8%             6%         5%                49 and up      22%    2%                        77%
 10%
  0%

                                                                                                31 to 48            45%            11%                  54%


                                                                                                18 to 30                  67%                     19%            29%



                                     Attitudes: I enjoy playing games because… “It's another way
                                                   to engage with friends” – US - Age


                            Extremely Disagree     49 and up           14%     25%             30%          26%     6% } 31% Positive
                            Disagree
                                                       31 to 48    9% 8%            32%               39%         12%     } 51% Positive
                            Neutral
                            Agree                      18 to 30 3%9%          22%               41%           25%         } 66% Positive
                            Extremely Agree                                          8                                          © 2012, Inside Network. All rights reserved.
                                                                  0%         20%         40%      60%       80%     100%
Path-to-Purchase
Game Discovery > Download > Spend




                                9   © 2012, Inside Network. All rights reserved.
Path-to-Purchase Snapshot

                     How do you find out about games?
                                                                       •     Word-of-mouth: high quality
   Game         Recommendations from
                      Friends
                                                         60%                 game and experiences, users
                                                                             will want to talk about
   Discovery     Browsing Top Apps on                                  •     Top App Ranking is still key
                 Google Play or iTunes
                                                    45%




                     Download: Free or Premium?                  •   “Free” is still a key motivator
               80%          63%                                      in deciding which game to
    Downloa    60%
               40%
                                              37%                    download
    d          20%                                               •   37% are willing to purchase
                0%                                                   premium games
    Decision             Free Only         Free and/or
                                            Premium

                                                                             In-Game Purchase
                       In-Game Purchase?

                                           Yes, 17%            Have bought
                                                                              33%             67%
                                                                premium
        Spen                                                                                                        Yes
                                                                                                                    No
        d                                                        Free Only 9%             91%
                     No, 83%


                                             10                                  © 2012, Inside Network. All rights reserved.
Path-to-Purchase: Android vs iOS
    “Free” is even more emphasized for Android gamers
                                                                                  Do you download free games, premium games
                                                                                          (pay at download), or both?
     Which of the following is most important to you when
                                                                                                      iOS     Android
        deciding on which mobile game to download?                          80%
                                                                                    70%
                        Android         iOS                                 70%
                                                                            60%   51%
                          It's free                             59%
                                                          46%               50%
                                                                                                      40%
                                              9%                            40%
       My friend recommended it                    18%
                                                                            30%                         24%
         Good Ratings & Reviews               9%                            20%
                                                14%
                                                                            10%               5%4%                2%1%        3%2%
  Whether I can play with friends        3%
                                          6%                                0%
   Company's reputation for high         3%                                   Only Both, but more free gamespremium gamesgamesfree games equally
                                                                                   free gamesBoth, but more than premium than
                                                                                      Only premium games Both free games and premium games
         quality games                    5%

         It's in the Top Games list       5%
                                         4%

The screenshots in the description        6%
                                         3%                                               In-Game Purchase – US - Platform

            Other (please specify)      2%                                                            Yes      No
                                        2%

                                      0% 10% 20% 30% 40% 50% 60% 70%
                                                                                  Android      17%                83%

                                                                                        iOS     22%                 78%



                                                                       11                                   © 2012, Inside Network. All rights reserved.
Path-to-Purchase: By Age
  Young age groups download more games, are less
  sensitive to “free”, and monetize at higher rates
                                                                                         Do you download free games, premium games (pay at
       Which of the following is most important to you when                                            download), or both?
          deciding on which mobile game to download?
100%                                                                                                18 to 30     31 to 48     49 & up
                                                                               80%
90%                                                                                                  65% 68%
                                              Other                                           53%
                                                                               60%                                           47%
80%
                                                                               40%                                                   35% 32%
                     8%          16%
                                              It's in the Top
70%                                           Games list                       20%
        15%         14%          8%
60%                                           Company's                             0%
                                              reputation for high                             Only free games          Free games and/or premium
50%                                           quality games
        17%
                                              Whether I can play
40%                                           with friends

                                                                                                                             Yes: Have paid for in-game
30%                              60%          Good Ratings &                 Downloads 3 or more games
                    58%                                                                                                              purchase
                                              Reviews

20%     41%                                                              49 & up            14%
                                              My friend                                                              49 & up                       15%
                                              recommended it
10%                                                                      31 to 48                 27%                31 to 48                       16%
                                              It's free
 0%                                                                      18 to 30                         48%        18 to 30                               24%
       18 to 30    31 to 48    49 & up
                                                                                    0%     20%      40%    60%                  0%        10%       20%          30%

                                                                    12                                            © 2012, Inside Network. All rights reserved.
Key Takeaways
Who is the mobile gamer?




                           13   © 2012, Inside Network. All rights reserved.
Key Takeaways
Who is the Mobile Gamer?
 •   Approximately 2/3rds of iPhone/iPod Touch and Android phone users play games on their phones

 •   Plays casual games: Word games, puzzle games, card games

 •   Plays at home, out, while waiting - Since their phone is always with them, it makes it convenient to
     play games whenever, where ever

 •   Most play solo, but the younger mobile gamer enjoy playing with friends as another way to engage
     with them and connects to social networks to play games at a higher rate

 •   Mobile gamers discover new games through friend recommendations or through Top Apps in iTunes
     App Store / Google Play

 •   “Free” still a key motivator for download; Even more emphasized for Android

 •   Those who only download free games monetize at a much lower rate than those who also
     download premium games

 •   Young mobile gamers a prime audience: They are social, viral, download more games, are less
     sensitive to “free”, and monetize at higher rates



                                                     14                               © 2012, Inside Network. All rights reserved.
Thanks for Listening!

Bonnie Ho
Research Analyst
e. bonnie.ho@insidenetwork.com
t. @abovethefoldsf

Favorite mobile games: Angry
Birds, Zuma’s Revenge




  See the Inside Network booth on how to subscribe to Inside Network
  Research or email Kieran Barr at k@insidenetwork.com


                                      15                      © 2012, Inside Network. All rights reserved.

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Inside Virtual Goods: Spending and Usage Habits of the Mobile Gaming Audience

  • 1. Who is the Mobile Gamer? Bonnie Ho, Research Analyst Inside Network Research Smartphone & Tablet Games Summit June 2012
  • 2. Highlights & Data from this month’s report to be released June 30, 2012: Inside Virtual Goods: Spending and Usage Habits of the Mobile Gaming Audience 2 © 2012, Inside Network. All rights reserved.
  • 3. Research Objectives & Methodology Objectives Understand how mobile users are gaming on their devices • Mobile Gaming Usage: What types of games are they playing? Where are they gaming? Who do they play with? • Path-to-Purchase: How are new games discovered? What considerations do they make when downloading a game? Monetization? Methodology Quantitative Survey of US Mobile Gamers • Target Audience: Plays games on the iPhone, iPod Touch, iPad, Android phone for Android tablet at least once per week; Over 18 years old • Fielded through panel service, SurveyMonkey’s ZoomPanel • 385 respondents • Fielded June 2012 3 © 2012, Inside Network. All rights reserved.
  • 4. About the Respondents Plays games on mobile devices at least once per week Mobile Gaming – Frequency - US Gender - US Age - US How often do you play games on your mobile 19- 54 and device? Several up, 21% Once per 24, 11% times per week, 9% 25- hour, 8% 30, 15% Several Female, 50 times per % 49- week, 24% Male, 50% Several 53, 11% times per day, 40% 31- 36, 18% 43- Once per 37- 48, 12% day, 20% 42, 13% Devices owned / Play Games - US 60% 50% 47% 50% 40% 30% 31% 30% 25% 20% 20% 10% 9% 11%8% 10% Ownership 0% Plays games 4 © 2012, Inside Network. All rights reserved.
  • 5. About the Respondents Casual Gaming Audience: Plays Word games, Puzzle games, Card games Types of Games Played – US What types of games do you play regularly? (at least once per month?) 60% 50% 50% 44% 41% 40% 27% 26% 30% 20% 17% 20% 13% 7% 10% 0% Word Puzzle Card Arcade Action Board Casino Hidden MMO games Games games Games Games games games Object and RPG games Games Played in Last 30 Days - US Please select the mobile games you've played in the last 30 days 50% 45% 38% 40% 28% 30% 20% 17% 13% 9% 7% 10% 6% 5% 5% 0% Angry Birds Words with Bejeweled Draw Fruit Ninja Cut the Where's Tiny Tower Where's Zynga Friends Something Rope My Water? Waldo Poker 5 © 2012, Inside Network. All rights reserved.
  • 6. Mobile Gaming Behaviors Mobile Gaming: Where? With Who? Why? 6 © 2012, Inside Network. All rights reserved.
  • 7. Mobile Gaming Behaviors Mobile gaming everywhere, when I’m bored… Where Mobile Gamers are Playing • “Mobile” not just outside the home, but also Please select where you are when playing games on inside the home your mobile device. • A little piece of entertainment to kill time 100% 86% 80% 60% 35% 34% 29% 40% 22% 24% 20% 9% 14% “Games are always there (as I always have my 5% phone with me). Game is fast and can finish 0% quickly if need be without needing to shut down a game and return later” Attitudes: I enjoy playing games on mobile devices because... “I like the fact that it is Extremely Disagree Disagree Neutral Agree Extremely Agree convenient, if I am not sleepy I can play it in It's something to do when I'm bored bed, or if what is on the } 83% Positive It's convenient tv, I am not interested } 82% Positive I don't have to buy another device in, then I can play and The games don't take up a lot of time "watch" yet be with the family,” I can play while doing other things It's another way to engage with friends 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 7 © 2012, Inside Network. All rights reserved.
  • 8. Mobile Gaming Behaviors Most play mobile games by themselves; younger age groups use gaming as another way to engage with friends play mobile games with? – US - Age Who do you Connections to Social Networks – US - Age 18 to 30 31 to 48 49 and up Total Sample Facebook Twitter Never / None of the above 100% 87% 90% 80% 70% 52% Total Sample 43% 10% 55% 60% 50% 38% 40% 30% 14% 13% 20% 8% 6% 5% 49 and up 22% 2% 77% 10% 0% 31 to 48 45% 11% 54% 18 to 30 67% 19% 29% Attitudes: I enjoy playing games because… “It's another way to engage with friends” – US - Age Extremely Disagree 49 and up 14% 25% 30% 26% 6% } 31% Positive Disagree 31 to 48 9% 8% 32% 39% 12% } 51% Positive Neutral Agree 18 to 30 3%9% 22% 41% 25% } 66% Positive Extremely Agree 8 © 2012, Inside Network. All rights reserved. 0% 20% 40% 60% 80% 100%
  • 9. Path-to-Purchase Game Discovery > Download > Spend 9 © 2012, Inside Network. All rights reserved.
  • 10. Path-to-Purchase Snapshot How do you find out about games? • Word-of-mouth: high quality Game Recommendations from Friends 60% game and experiences, users will want to talk about Discovery Browsing Top Apps on • Top App Ranking is still key Google Play or iTunes 45% Download: Free or Premium? • “Free” is still a key motivator 80% 63% in deciding which game to Downloa 60% 40% 37% download d 20% • 37% are willing to purchase 0% premium games Decision Free Only Free and/or Premium In-Game Purchase In-Game Purchase? Yes, 17% Have bought 33% 67% premium Spen Yes No d Free Only 9% 91% No, 83% 10 © 2012, Inside Network. All rights reserved.
  • 11. Path-to-Purchase: Android vs iOS “Free” is even more emphasized for Android gamers Do you download free games, premium games (pay at download), or both? Which of the following is most important to you when iOS Android deciding on which mobile game to download? 80% 70% Android iOS 70% 60% 51% It's free 59% 46% 50% 40% 9% 40% My friend recommended it 18% 30% 24% Good Ratings & Reviews 9% 20% 14% 10% 5%4% 2%1% 3%2% Whether I can play with friends 3% 6% 0% Company's reputation for high 3% Only Both, but more free gamespremium gamesgamesfree games equally free gamesBoth, but more than premium than Only premium games Both free games and premium games quality games 5% It's in the Top Games list 5% 4% The screenshots in the description 6% 3% In-Game Purchase – US - Platform Other (please specify) 2% Yes No 2% 0% 10% 20% 30% 40% 50% 60% 70% Android 17% 83% iOS 22% 78% 11 © 2012, Inside Network. All rights reserved.
  • 12. Path-to-Purchase: By Age Young age groups download more games, are less sensitive to “free”, and monetize at higher rates Do you download free games, premium games (pay at Which of the following is most important to you when download), or both? deciding on which mobile game to download? 100% 18 to 30 31 to 48 49 & up 80% 90% 65% 68% Other 53% 60% 47% 80% 40% 35% 32% 8% 16% It's in the Top 70% Games list 20% 15% 14% 8% 60% Company's 0% reputation for high Only free games Free games and/or premium 50% quality games 17% Whether I can play 40% with friends Yes: Have paid for in-game 30% 60% Good Ratings & Downloads 3 or more games 58% purchase Reviews 20% 41% 49 & up 14% My friend 49 & up 15% recommended it 10% 31 to 48 27% 31 to 48 16% It's free 0% 18 to 30 48% 18 to 30 24% 18 to 30 31 to 48 49 & up 0% 20% 40% 60% 0% 10% 20% 30% 12 © 2012, Inside Network. All rights reserved.
  • 13. Key Takeaways Who is the mobile gamer? 13 © 2012, Inside Network. All rights reserved.
  • 14. Key Takeaways Who is the Mobile Gamer? • Approximately 2/3rds of iPhone/iPod Touch and Android phone users play games on their phones • Plays casual games: Word games, puzzle games, card games • Plays at home, out, while waiting - Since their phone is always with them, it makes it convenient to play games whenever, where ever • Most play solo, but the younger mobile gamer enjoy playing with friends as another way to engage with them and connects to social networks to play games at a higher rate • Mobile gamers discover new games through friend recommendations or through Top Apps in iTunes App Store / Google Play • “Free” still a key motivator for download; Even more emphasized for Android • Those who only download free games monetize at a much lower rate than those who also download premium games • Young mobile gamers a prime audience: They are social, viral, download more games, are less sensitive to “free”, and monetize at higher rates 14 © 2012, Inside Network. All rights reserved.
  • 15. Thanks for Listening! Bonnie Ho Research Analyst e. bonnie.ho@insidenetwork.com t. @abovethefoldsf Favorite mobile games: Angry Birds, Zuma’s Revenge See the Inside Network booth on how to subscribe to Inside Network Research or email Kieran Barr at k@insidenetwork.com 15 © 2012, Inside Network. All rights reserved.

Notas del editor

  1. Worth mentioning that the in-game monetization rate are lower for those who only download free games (9%)