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DEVELOPING TRULY INTEGRATED
 CROSS-PLATFORM CAMPAIGNS
             MEDIAPOST VIDEO INSIDER SUMMIT



                                        Chris Louie
                            VP, Product Leadership
                                      April 6, 2013
Copyright ©2013 The Nielsen Company. Confidential and proprietary.




                                                                     EXPERIENCE HAS ARRIVED
                                                                     THE SEAMLESS CROSS-PLATFORM VIEWING




2
DIGITAL VIEWING IS EXPANDING
                                                                     THE TOTAL VIDEO VIEWING PIE
                                                                       Monthly time spent by screen
                                                                       Hours per month per viewer
                                                                     170
                                                                                                                 166.2
                                                                                                                          Total
                                                                     165                               163.5


                                                                     160                156.6
                                                                           155.1                                 155.8
                                                                     155                               153.3              Television

                                                                     150
Copyright ©2013 The Nielsen Company. Confidential and proprietary.




                                                                           146.3        146.8
                                                                                         5.1            5.3       5.4     Online
                                                                           4.4
                                                                      5
                                                                                         4.8            4.9       5.0     Mobile
                                                                           4.3
                                                                      0
                                                                      Q2 2011         Q3 2011         Q4 2011   Q1 2012
                                                                                                                                   3
DIGITAL CONSUMPTION OF TV VIEWING
                                                                       HAS BECOME SIGNIFICANT


                                                                     Spring/         Online Mobile               1st Quarter    Online Mobile
                                                                     Fall 2008        0.6% 0.02%                 2012            3.2% 3.0%
Copyright ©2013 The Nielsen Company. Confidential and proprietary.




                                                                                            99.4%                                            93.7%
                                                                                         Television                                    Television
                                                                                 Distribution of Average Daily                 Distribution of Average Monthly
                                                                                 Minutes, Core Sample, N=752                               Minutes




                                                                                                                                                                 4
Copyright ©2013 The Nielsen Company. Confidential and proprietary.




                                                                     MULTI-TASKING ACROSS SCREENS HAS INCREASED


                                                                                                                           87%
                                                                                                                        of smartphone
                                                                                                                       owners use their
                                                                                                                         device while
                                                                                                                        watching TV at
                                                                                                                          some time


                                                                               88%
                                                                      of tablet owners
                                                                       use their device
                                                                      while watching TV
                                                                        at some time




                                                                      Source: Nielsen Mobile Connected Device Report                      5
AS VIEWERS GO MULTI-SCREEN,
                                                                     CROSS-PLATFORM ADVERTISING IS INTUITIVE
Copyright ©2013 The Nielsen Company. Confidential and proprietary.




                                                                                                               6
THE REALITY IS THAT MOST CROSS-PLATFORM
                                                                     ADVERTISING IS NOT TRULY CROSS-PLATFORM


                                                                                                                        TV               Online        Random        Actual
                                                                                                                                     x             =                 duplication   Index
                                                                                                                        reach %          reach %       duplication


                                                                     Increase
                                                                                             Campaign
                                                                       reach                                                36.9%        9.1%          3.4%          3.5%          103
                                                                                             Average
Copyright ©2013 The Nielsen Company. Confidential and proprietary.




                                                                     Maximize               Campaign
                                                                     frequency                       45.4%                               2.4%          1.1%          1.1%          100
                                                                                            Average




                                                                     Nielsen, US based example. Each group average of 4 campaigns.                                                         7
THERE ARE SEVERAL HURDLES TO
                                                                     TRUE CROSS-PLATFORM VIDEO ADVERTISING
                                                                     Institutional knowledge, ingrained practices,
                                                                     and infrastructure for both TV AND digital




                                                                                                     Separate organizations responsible for
                                                                                                            TV vs. digital buying and selling
Copyright ©2013 The Nielsen Company. Confidential and proprietary.




                                                                     Lack of consistent, comparable, and
                                                                     combinable measurement for TV vs. digital


                                                                                                                                                8
THESE HURDLES LEAD TO TOUGH CHOICES

                                                                     1. How much should I spend?
                                                                     2. How do I allocate my budget?
                                                                     3. How do I optimize in real-time?
Copyright ©2013 The Nielsen Company. Confidential and proprietary.




                                                                                                           9
REQUIREMENTS FOR EFFECTIVE
                                                                          CROSS-PLATFORM MEASUREMENT
                                                                     1.   Accepted by media buyers AND sellers - independent 3rd party

                                                                     2.   Actionable: accurate, delivered quickly and frequently,
                                                                          broadly applicable, granular, understandable

                                                                     3.   Comparable and combinable across media




                                                                     4.   Holistic – reach is not enough
Copyright ©2013 The Nielsen Company. Confidential and proprietary.




                                                                                                           WHO DID MY HOW DID IT WHAT DID IT
                                                                                                           AD REACH?    IMPACT    MOTIVATE
                                                                                                                      ATTITUDES? THEM TO DO?

                                                                     5.   Evolutionary- Brings together the best of TV and digital
                                                                                                                                               10
NIELSEN IS TACKLING CROSS-PLATFORM
                                                                     FROM A FEW STANDPOINTS
                                                                     •   Expanding coverage in existing   TV ratings, TV Brand Effect (IAG);
                                                                         TV measurement                   Tablets, smartphones, social (Twitter)

                                                                     •   Advancing TV measurement-        Local TV ratings enhancement;
                                                                         accuracy, data dimensions        Nielsen Buyer Insights

                                                                     •   Providing digital and            Nielsen Online Campaign Ratings;
                                                                         cross-platform audience          Nielsen Cross-Platform Campaign
                                                                         measurement comparable to        Ratings
                                                                         and consistent with TV ratings
Copyright ©2013 The Nielsen Company. Confidential and proprietary.




                                                                     •   Bringing brand metrics for       Nielsen Online and Mobile Brand
                                                                         Resonance to digital in a        Effect (fka Vizu Ad Catalyst)
                                                                         scalable and actionable way

                                                                         Investing, innovating and learning with media buyers and sellers
                                                                                                                                                   11
1. THE INDUSTRY HAS DIFFERENT OBJECTIVES
                                                                         FOR CROSS-PLATFORM ADVERTISING
                                                                                                     Objectives stated for
                                                                                     Nielsen Cross-Platform Campaign Ratings campaigns

                                                                     We wanted digital to
                                                                     pick up where our TV
                                                                     buy left off… reaching       60%
                                                                                              Incremental
                                                                     P12-18
                                                                                                 reach



                                                                                                                   40%
Copyright ©2013 The Nielsen Company. Confidential and proprietary.




                                                                                                                   Maximize
                                                                                                                   exposure
                                                                                                                              Our objective was to
                                                                                                                    on TV +   reach our intended
                                                                                                                    Online    audience, M18-34,
                                                                                                                              from every angle



                                                                                                                                                     12
2. THERE IS A PAYOFF FOR TRULY INTEGRATED
                                                                        CROSS-PLATFORM CAMPAIGNS
                                                                           Target Demo: F18-34
                                                                       89.2% Unduplicated Reach*
                                                                                                       •   When a campaign is
                                                                                                           properly designed, digital
                                                                                                           can deliver substantial
                                                                                                           incremental reach
                                                                      37.3%      34.8% 17.1%           •   In this case study, nearly 1
                                                                      TV-only     Cross-    Digital-       in 3 digital audience
                                                                       reach     Platform     only         members were
                                                                                  reach      reach
                                                                                                           incremental to television
Copyright ©2013 The Nielsen Company. Confidential and proprietary.




                                                                                                       •   Selecting digital properties
                                                                                                           with broad reach, or that
                                                                          72.1%            51.9%           target low-TV watchers
                                                                         TV reach      Digital reach       also maximizes the effect
                                                                                                                                          13
2. THERE IS A PAYOFF FOR TRULY INTEGRATED
                                                                        CROSS-PLATFORM CAMPAIGNS

                                                                              TV + Internet Ad Exposed   TV Ad Only Exposed
                                                                                                           80%


                                                                                                                   57%
                                                                               44%
                                                                                        36%
Copyright ©2013 The Nielsen Company. Confidential and proprietary.




                                                                               General Recall             Brand Linkage



                                                                                                                              14
3. TAKING DIGITAL TO TV ADVERTISING, AND TV
                                                                        TO DIGITAL ADVERTISING CHANGES THE STORY

                                                                     A casual dining restaurant example

                                                                                                   A18-49        Buyer
                                                                          Prime Time Shows                                      Index
                                                                                                    RTGs         RTGs

                                                                         Blue Bloods                 1.9          6.8           365
                                                                         Show “X”                    5.2          7.4           142
                                                                         Show “Y”                    2.5          1.4            55
Copyright ©2013 The Nielsen Company. Confidential and proprietary.




                                                                         Show “Z”                    1.9          1.7            87

                                                                                     Buyer defined ratings were significantly
                                                                                      different from demo defined ratings
                                                                                                                                        15
3. TAKING DIGITAL TO TV ADVERTISING, AND TV
                                                                        TO DIGITAL ADVERTISING CHANGES THE STORY
                                                                                                 68%
                                                                                              Off-Target


                                                                                                32%
Copyright ©2013 The Nielsen Company. Confidential and proprietary.




                                                                                      On-Target Delivery by Site
                                                                                    On-Target Delivery by Site
                                                                                                                   16
Copyright ©2013 The Nielsen Company. Confidential and proprietary.




                                                                        REACH ALONE IS MANDATORY
                                                                     4. UNDERSTANDING EFFECTIVENESS BEYOND




17
AN EMERGING VIEW OF WHAT WORKS
                                                                     FOR CROSS-PLATFORM ADVERTISING
                                                                     Measure it:
                                                                     •  For media buyers, understand what you are getting x-platform
                                                                     •  For media sellers, understand what you are delivering x-platform


                                                                                       Test and learn: try different cross-platform ad strategies
                                                                                                          and understand what’s most effective


                                                                                       Keep the viewer in mind:
                                                                                       •   Consistent thread between TV and online
                                                                                       •   A reason for them to WANT to be reached
Copyright ©2013 The Nielsen Company. Confidential and proprietary.




                                                                                           across platforms (relevance to
                                                                                           them, compelling creative integration)


                                                                                        Partner with the other side vs. a perpetual negotiation

                                                                                                                                                    18
Research Presentation: Developing Truly Integrated Multi-Platform Advertising Campaigns

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Research Presentation: Developing Truly Integrated Multi-Platform Advertising Campaigns

  • 1. DEVELOPING TRULY INTEGRATED CROSS-PLATFORM CAMPAIGNS MEDIAPOST VIDEO INSIDER SUMMIT Chris Louie VP, Product Leadership April 6, 2013
  • 2. Copyright ©2013 The Nielsen Company. Confidential and proprietary. EXPERIENCE HAS ARRIVED THE SEAMLESS CROSS-PLATFORM VIEWING 2
  • 3. DIGITAL VIEWING IS EXPANDING THE TOTAL VIDEO VIEWING PIE Monthly time spent by screen Hours per month per viewer 170 166.2 Total 165 163.5 160 156.6 155.1 155.8 155 153.3 Television 150 Copyright ©2013 The Nielsen Company. Confidential and proprietary. 146.3 146.8 5.1 5.3 5.4 Online 4.4 5 4.8 4.9 5.0 Mobile 4.3 0 Q2 2011 Q3 2011 Q4 2011 Q1 2012 3
  • 4. DIGITAL CONSUMPTION OF TV VIEWING HAS BECOME SIGNIFICANT Spring/ Online Mobile 1st Quarter Online Mobile Fall 2008 0.6% 0.02% 2012 3.2% 3.0% Copyright ©2013 The Nielsen Company. Confidential and proprietary. 99.4% 93.7% Television Television Distribution of Average Daily Distribution of Average Monthly Minutes, Core Sample, N=752 Minutes 4
  • 5. Copyright ©2013 The Nielsen Company. Confidential and proprietary. MULTI-TASKING ACROSS SCREENS HAS INCREASED 87% of smartphone owners use their device while watching TV at some time 88% of tablet owners use their device while watching TV at some time Source: Nielsen Mobile Connected Device Report 5
  • 6. AS VIEWERS GO MULTI-SCREEN, CROSS-PLATFORM ADVERTISING IS INTUITIVE Copyright ©2013 The Nielsen Company. Confidential and proprietary. 6
  • 7. THE REALITY IS THAT MOST CROSS-PLATFORM ADVERTISING IS NOT TRULY CROSS-PLATFORM TV Online Random Actual x = duplication Index reach % reach % duplication Increase Campaign reach 36.9% 9.1% 3.4% 3.5% 103 Average Copyright ©2013 The Nielsen Company. Confidential and proprietary. Maximize Campaign frequency 45.4% 2.4% 1.1% 1.1% 100 Average Nielsen, US based example. Each group average of 4 campaigns. 7
  • 8. THERE ARE SEVERAL HURDLES TO TRUE CROSS-PLATFORM VIDEO ADVERTISING Institutional knowledge, ingrained practices, and infrastructure for both TV AND digital Separate organizations responsible for TV vs. digital buying and selling Copyright ©2013 The Nielsen Company. Confidential and proprietary. Lack of consistent, comparable, and combinable measurement for TV vs. digital 8
  • 9. THESE HURDLES LEAD TO TOUGH CHOICES 1. How much should I spend? 2. How do I allocate my budget? 3. How do I optimize in real-time? Copyright ©2013 The Nielsen Company. Confidential and proprietary. 9
  • 10. REQUIREMENTS FOR EFFECTIVE CROSS-PLATFORM MEASUREMENT 1. Accepted by media buyers AND sellers - independent 3rd party 2. Actionable: accurate, delivered quickly and frequently, broadly applicable, granular, understandable 3. Comparable and combinable across media 4. Holistic – reach is not enough Copyright ©2013 The Nielsen Company. Confidential and proprietary. WHO DID MY HOW DID IT WHAT DID IT AD REACH? IMPACT MOTIVATE ATTITUDES? THEM TO DO? 5. Evolutionary- Brings together the best of TV and digital 10
  • 11. NIELSEN IS TACKLING CROSS-PLATFORM FROM A FEW STANDPOINTS • Expanding coverage in existing TV ratings, TV Brand Effect (IAG); TV measurement Tablets, smartphones, social (Twitter) • Advancing TV measurement- Local TV ratings enhancement; accuracy, data dimensions Nielsen Buyer Insights • Providing digital and Nielsen Online Campaign Ratings; cross-platform audience Nielsen Cross-Platform Campaign measurement comparable to Ratings and consistent with TV ratings Copyright ©2013 The Nielsen Company. Confidential and proprietary. • Bringing brand metrics for Nielsen Online and Mobile Brand Resonance to digital in a Effect (fka Vizu Ad Catalyst) scalable and actionable way Investing, innovating and learning with media buyers and sellers 11
  • 12. 1. THE INDUSTRY HAS DIFFERENT OBJECTIVES FOR CROSS-PLATFORM ADVERTISING Objectives stated for Nielsen Cross-Platform Campaign Ratings campaigns We wanted digital to pick up where our TV buy left off… reaching 60% Incremental P12-18 reach 40% Copyright ©2013 The Nielsen Company. Confidential and proprietary. Maximize exposure Our objective was to on TV + reach our intended Online audience, M18-34, from every angle 12
  • 13. 2. THERE IS A PAYOFF FOR TRULY INTEGRATED CROSS-PLATFORM CAMPAIGNS Target Demo: F18-34 89.2% Unduplicated Reach* • When a campaign is properly designed, digital can deliver substantial incremental reach 37.3% 34.8% 17.1% • In this case study, nearly 1 TV-only Cross- Digital- in 3 digital audience reach Platform only members were reach reach incremental to television Copyright ©2013 The Nielsen Company. Confidential and proprietary. • Selecting digital properties with broad reach, or that 72.1% 51.9% target low-TV watchers TV reach Digital reach also maximizes the effect 13
  • 14. 2. THERE IS A PAYOFF FOR TRULY INTEGRATED CROSS-PLATFORM CAMPAIGNS TV + Internet Ad Exposed TV Ad Only Exposed 80% 57% 44% 36% Copyright ©2013 The Nielsen Company. Confidential and proprietary. General Recall Brand Linkage 14
  • 15. 3. TAKING DIGITAL TO TV ADVERTISING, AND TV TO DIGITAL ADVERTISING CHANGES THE STORY A casual dining restaurant example A18-49 Buyer Prime Time Shows Index RTGs RTGs Blue Bloods 1.9 6.8 365 Show “X” 5.2 7.4 142 Show “Y” 2.5 1.4 55 Copyright ©2013 The Nielsen Company. Confidential and proprietary. Show “Z” 1.9 1.7 87 Buyer defined ratings were significantly different from demo defined ratings 15
  • 16. 3. TAKING DIGITAL TO TV ADVERTISING, AND TV TO DIGITAL ADVERTISING CHANGES THE STORY 68% Off-Target 32% Copyright ©2013 The Nielsen Company. Confidential and proprietary. On-Target Delivery by Site On-Target Delivery by Site 16
  • 17. Copyright ©2013 The Nielsen Company. Confidential and proprietary. REACH ALONE IS MANDATORY 4. UNDERSTANDING EFFECTIVENESS BEYOND 17
  • 18. AN EMERGING VIEW OF WHAT WORKS FOR CROSS-PLATFORM ADVERTISING Measure it: • For media buyers, understand what you are getting x-platform • For media sellers, understand what you are delivering x-platform Test and learn: try different cross-platform ad strategies and understand what’s most effective Keep the viewer in mind: • Consistent thread between TV and online • A reason for them to WANT to be reached Copyright ©2013 The Nielsen Company. Confidential and proprietary. across platforms (relevance to them, compelling creative integration) Partner with the other side vs. a perpetual negotiation 18

Notas del editor

  1. Some of that evening usage reflected on that last slide, almost certainly occurs when consumers are watching TV. 88% of tablet users are using their device while watching TV and a very similar number for smartphones too. This simultaneous usage presents an opportunity for brand advertisers to engage across multiple screens