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Online Local Search Listings Optimization Ensure the Most Accurate Location Information Add Rich Content to Trigger Consumer Buying Decisions Be Found in Local Search Listing Site Results Promoting (Your) Local Online Identity
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Today’s Discussion
[object Object],[object Object],What Exactly  IS  Local Search?  Nike Shoes in Dallas  Chicago Chinese Restaurant Dim Sum Red Dresses in Miami FL Tire Repair in Zip Code 90210 San Diego emergency plumber taking visa Spanish speaking  Atlanta taxi 24 hour Bank Las Vegas Pizza delivery credit card 20713 Saturday day care New York city X Box Store Denver Colorado
Why Local Search Matters-  Because That’s how Consumers Now Shop! 07/29/09 ,[object Object],[object Object],[object Object],[object Object],[object Object]
07/29/09 Local Online Search Influences Consumers Early & Throughout the Buying Cycle “ Nearly half (45 percent)  of Internet Yellow Pages and local online directory searchers  made a corresponding offline purchase  in the fourth quarter of 2008”  (comScore/YPA 2009)
Consumer Fragmentation in Local Search  07/29/09 2% Social Networks 2% Mobile Local 49% Major SE 17% Major  Local Search Engines 30% Interactive Yellow Pages Source: comScore/TMP October 2008
Consumer Fragmentation: The Long Tail of Local Search  07/29/09
How Local Search Engines are Primarily Used  07/29/09 Major Search Engines-- Highest percentage Of users doing research (over 20%) Major Local Search Engines-- Highest % of users are for finding  Address/Directions Recovery (30%) Interactive Yellow Pages-- Highest % of users for finding Phone Number Recovery (34%)  Source: comScore/TMP October 2008 Consumers Use Various Sites for Various Reasons, Managing Content on One Site is  NOT  Enough
Local Search Listings-  Their fit in the major search engines Local Search Results Website Optimization SEO Pay Per Click (ppc) SEM – SE Marketing “ paid ads” Pay Per Click (ppc) SEM – SE Marketing “ paid ads”
Source:  MarketingSherpa 2007 Benchmark Guide 2007 The vast majority  Searchers look in in the “Golden Triangle” and  That’s Where Local Search Listings are Presented! Local Search Listings –  Why They’re Critical for Your Business  BUT-- Are  You   Represented?
Example  – Optimized Profile Page ~ Business Profile Page ~ More details on the business ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Before & After   2007 2008
[object Object],[object Object],[object Object],[object Object],[object Object],Generation of Business Listings Factors :
1 2 Content Found in Profile 3 4
Local Search Listings Relevancy Factors
15 Why Broad Distribution  Matters 1. Results are  Served, and Consumers May Look…   Here… Or Here… Or Here Or Here… 2. So You Need To Be  Listed…  Here… And Here… And Here… And Here!
All these partners in our distribution network play a roll in Sports Authority’s strong web page citation numbers
Citations + Web References
[object Object],[object Object],[object Object],[object Object],[object Object],Local Search Listings  –  How They Work, The Challenge for Your Business
Getting Control Over your Local Search Listings Content –  What We Do for You 1. CAPTURE  Current Listings  3. ORGANIZE and STRUCTURE  Updated, Deep Listings 2. CORRECT, UPDATE and DEEPEN  Current Listings   ,[object Object],[object Object],Manage An Easy, Cost Effective Five Step Process:  From U.S. Repository of All Businesses* Dramatically enhances visibility/”find ability using a proprietary, hierarchical taxonomy engine*  5. MANAGE  Updated, Deep Listings, in batch or one-off processes
Some “Best Practices” Tips and Tools Used to Deepen Your Content, Enhance Your Listings Visibility ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Content Drives the Ability to be Found in  Local Listing Search Results •  Avoid Duplication Across Listings  •  Provide Address Whenever Possible.      •  Provide Alternated Phone Numbers     ,[object Object],[object Object],[object Object],This is Where  We Can Help!
Results from Updating, Deepening Your Listings Content Example--Match Found Due to Enhanced Content From a “Brand Search”
Where Your Updated, Enhanced Listings Go— The Distribution Network  (Over 80+ partners today = 90% of Local Searches)
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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We Search Local

  • 1.  
  • 2. Online Local Search Listings Optimization Ensure the Most Accurate Location Information Add Rich Content to Trigger Consumer Buying Decisions Be Found in Local Search Listing Site Results Promoting (Your) Local Online Identity
  • 3.
  • 4.
  • 5.
  • 6. 07/29/09 Local Online Search Influences Consumers Early & Throughout the Buying Cycle “ Nearly half (45 percent) of Internet Yellow Pages and local online directory searchers made a corresponding offline purchase in the fourth quarter of 2008” (comScore/YPA 2009)
  • 7. Consumer Fragmentation in Local Search 07/29/09 2% Social Networks 2% Mobile Local 49% Major SE 17% Major Local Search Engines 30% Interactive Yellow Pages Source: comScore/TMP October 2008
  • 8. Consumer Fragmentation: The Long Tail of Local Search 07/29/09
  • 9. How Local Search Engines are Primarily Used 07/29/09 Major Search Engines-- Highest percentage Of users doing research (over 20%) Major Local Search Engines-- Highest % of users are for finding Address/Directions Recovery (30%) Interactive Yellow Pages-- Highest % of users for finding Phone Number Recovery (34%) Source: comScore/TMP October 2008 Consumers Use Various Sites for Various Reasons, Managing Content on One Site is NOT Enough
  • 10. Local Search Listings- Their fit in the major search engines Local Search Results Website Optimization SEO Pay Per Click (ppc) SEM – SE Marketing “ paid ads” Pay Per Click (ppc) SEM – SE Marketing “ paid ads”
  • 11. Source: MarketingSherpa 2007 Benchmark Guide 2007 The vast majority Searchers look in in the “Golden Triangle” and That’s Where Local Search Listings are Presented! Local Search Listings – Why They’re Critical for Your Business BUT-- Are You Represented?
  • 12.
  • 13. Before & After 2007 2008
  • 14.
  • 15. 1 2 Content Found in Profile 3 4
  • 16. Local Search Listings Relevancy Factors
  • 17. 15 Why Broad Distribution Matters 1. Results are Served, and Consumers May Look… Here… Or Here… Or Here Or Here… 2. So You Need To Be Listed… Here… And Here… And Here… And Here!
  • 18.
  • 19. All these partners in our distribution network play a roll in Sports Authority’s strong web page citation numbers
  • 20. Citations + Web References
  • 21.
  • 22.
  • 23.
  • 24. Results from Updating, Deepening Your Listings Content Example--Match Found Due to Enhanced Content From a “Brand Search”
  • 25. Where Your Updated, Enhanced Listings Go— The Distribution Network (Over 80+ partners today = 90% of Local Searches)
  • 26.