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Meri Williams, ChromeRose @Geek_Manager
NEURODIVERSITY: THE NEXT
FRONTIER
Agile People Sweden
October 2016
Meri Williams, ChromeRose @Geek_Manager
http://www.flickr.com/photos/kodomut/3667608102/
Meri Williams, ChromeRose @Geek_Manager
Meri Williams, ChromeRose @Geek_Manager
Meri Williams, ChromeRose @Geek_Manager
Meri Williams, ChromeRose @Geek_Manager
Diversity is a Spectrum
Active hatred &
discrimination (*isms)
Micro
aggressions
Indifference
Active inclusion
Tolerance
Meri Williams, ChromeRose @Geek_Manager
“A micro-aggression is
telling young boys that
they are very smart,
and telling young girls
that they are very
pretty. ”
- Faruk Ates @kurafire
Meri Williams, ChromeRose @Geek_Manager
ISN’T A FULLY INCLUSIVE
ENVIRONMENT BETTER?
PROTIP: Helps Everyone!
Meri Williams, ChromeRose @Geek_Manager
BUT WHAT DOES THAT INCLUSION
MEAN IN TERMS OF MANAGING &
LEADING PEOPLE?
Meri Williams, ChromeRose @Geek_Manager
As much as 40% better
Much energy is spent
if you have to hide
your private life, or
pretend to be
something you’re not
Meri Williams, ChromeRose @Geek_Manager
Meri Williams, ChromeRose @Geek_Manager
Neurodiversity
“Neurodiversity is an approach to learning and disability that
suggests that diverse neurological conditions appear as a result
of normal variations of the human genome.
The neurodiversity movement frames autism, bipolarity and
other neurotypes as a natural human variation rather than a
pathology or disorder, and its advocates reject the idea that
neurological differences need to be (or can be) cured, as they
believe them to be authentic forms of human diversity, self
expression, and being”
https://en.wikipedia.org/wiki/Neurodiversity
Meri Williams, ChromeRose @Geek_Manager
https://www.youtube.com/embed/6xUEg2WxGqQ
Meri Williams, ChromeRose @Geek_Manager
WE TALK ABOUT HIDDEN
DISABILITIES
Meri Williams, ChromeRose @Geek_Manager
WHAT ABOUT HIDDEN ABILITIES?
Meri Williams, ChromeRose @Geek_Manager
WE JUST NEED A SHIFT IN
PERSPECTIVE
Meri Williams, ChromeRose @Geek_Manager
Meri Williams, ChromeRose @Geek_Manager
EVERY
PERSON IS
CAPABLE OF
VIRTUOSITY
Meri Williams, ChromeRose @Geek_Manager
Across industries, across
countries, the best
performing teams
answer certain
questions positively
Meri Williams, ChromeRose @Geek_Manager
Predictors of High Performance
1. Do I know what is expected of me at work?
2. Do I have the materials & equipment I need to do my work right?
3. At work, do I have the opportunity to do what I do best every day?
4. In the last 7 days, have I received recognition or praise for good work?
5. Does my supervisor, or someone at work, seem to care about me as a
person?
6. Is there someone at work who cares about my development?
7. At work, do my opinions seem to count?
8. Does the mission/purpose of my company make me feel like my work is
important?
9. Are my co-workers committed to doing quality work?
10. Do I have a best friend at work?
11. In the last 6 months, have I talked with someone about my development?
12. At work, have I had opportunities to learn and grow?
Meri Williams, ChromeRose @Geek_Manager
Meri Williams, ChromeRose @Geek_Manager
UNDERSTAND
MOTIVATION
• Purpose
• Autonomy
• Mastery
Meri Williams, ChromeRose @Geek_Manager
Predictors of High Performance (remix)
PURPOSE
• Does the mission/purpose of my company
make me feel like my work is important?
AUTONOMY
• Do I know what is expected of me at
work?
• At work, do my opinions seem to count?
INCLUSION:
• In the last 7 days, have I received
recognition or praise for good work?
• Does my supervisor, or someone at work,
seem to care about me as a person?
• Do I have a best friend at work?
MASTERY
• Do I have the materials &
equipment I need to do my work
right?
• At work, do I have the
opportunity to do what I do best
every day?
• Is there someone at work who
cares about my development?
• Are my co-workers committed to
doing quality work?
• In the last 6 months, have I
talked with someone about my
development?
• At work, have I had
opportunities to learn and
grow?
Meri Williams, ChromeRose @Geek_Manager
“DO I HAVE THE OPPORTUNITY TO
DO WHAT I DO BEST EVERY DAY?”
Meri Williams, ChromeRose @Geek_Manager
WE NEED TO STOP LEVELLING
PEOPLE OUT TO EQUAL
CONSISTENT MEDIOCRITY
AND INSTEAD
FOCUS ON GETTING THE MOST OUT
OF DIFFERENCE
Meri Williams, ChromeRose @Geek_Manager
WE ARE NOT INTERCHANGEABLE
RESOURCE UNITS
Meri Williams, ChromeRose @Geek_Manager
WE ARE COLOURS … OR FLAVOURS
WE ARE BETTER IN COMPLEMENT,
IN CONCERT WITH EACH OTHER
Meri Williams, ChromeRose @Geek_Manager
Meri Williams, ChromeRose @Geek_Manager
WHAT IF WE THINK OF PEOPLE AND
ROLES AS A MATTER OF CASTING?
Meri Williams, ChromeRose @Geek_Manager
HOW DO WE ASSEMBLE A GREAT
TEAM WITH COMPLEMENTARY
ABILITIES?
Meri Williams, ChromeRose @Geek_Manager
Meri Williams, ChromeRose @Geek_Manager
FIRST, WE CREATE SPACE FOR THEM
TO BE AWESOME
Meri Williams, ChromeRose @Geek_Manager
EVERY
PERSON IS
CAPABLE OF
VIRTUOSITY
Meri Williams, ChromeRose @Geek_Manager
SPACE TO BE AWESOME =
+ PURPOSE (Do I believe in WHY?)
+ AUTONOMY (Do I get a say in WHAT?)
+ MASTERY (Am I proud of HOW?)
+ INCLUSION (Do I BELONG HERE?)
- ANY NEGATIVE FACTORS THAT DETRACT
Meri Williams, ChromeRose @Geek_Manager
Craft Inclusive Environments
1. Am I EXPECTED here?
2. Am I RESPECTED here?
3. Can I BE MYSELF and BE SUCCESSFUL
here?
Meri Williams, ChromeRose @Geek_Manager
Am I EXPECTED?
• Be prepared
• Educate yourself & others
• Adjust your recruitment & interview process
• Craft roles that embrace some of those hidden
abilities
• Look for the missing skill that might bring
unique value
• Enable pairing / team-ups
Meri Williams, ChromeRose @Geek_Manager
Meri Williams, ChromeRose @Geek_Manager
Am I EXPECTED?
• Think about environments
• Understand how many office environments
are particularly difficult for folks with different
abilities
• Enable respite
(we provide prayer rooms; how different is
this?)
Meri Williams, ChromeRose @Geek_Manager
Am I RESPECTED?
• Are my superpowers valuable here?
• Do I get to focus on the things I am brilliant
at?
• Do people understand and respect difference?
• Do we value diversity, rather than just tolerate
it?
Meri Williams, ChromeRose @Geek_Manager
Am I RESPECTED?
• Educate the team
• Invest in people
understanding better
and not dismissing
difference
• Find ways to appreciate
all kinds of contributions
Meri Williams, ChromeRose @Geek_Manager
Can I BE MYSELF and BE SUCCESSFUL?
• Does this culture reward people like me?
• Do I have to change who I am to succeed
here?
• How much energy do I have to spend
pretending?
• Does my manager care about me? Will they
adapt when they can?
Meri Williams, ChromeRose @Geek_Manager
ENERGY SPENT HIDING IS WASTED
ENERGY INVESTED IN FINDING
MIDDLE GROUND LESS SO
Meri Williams, ChromeRose @Geek_Manager
Some Adjustments I Made As a
Manager of Aspies (YMMV)
• Side-by-side 1:1s (for folks who struggle with
eye contact)
• Offering to give feedback by text / email /
Slack to allow extra processing time
• Split 1:1s (talk … break ... talk)
• Acting as a “translation layer”
Meri Williams, ChromeRose @Geek_Manager
IN GENERAL, CHALLENGE THE MERE
EXISTENCE OF “NORMAL”
DON’T ACCEPT A DEFAULT
Meri Williams, ChromeRose @Geek_Manager
WHEN WE SAY “THIS IS NORMAL”
WE ARE AUTOMATICALLY
“OTHERING”
Meri Williams, ChromeRose @Geek_Manager
Meri Williams, ChromeRose @Geek_Manager
EMBRACE HIDDEN ABILITIES
CRAFT INCLUSIVE ENVIRONMENTS
Meri Williams, ChromeRose @Geek_Manager
Craft Inclusive Environments
1. Am I EXPECTED here?
2. Am I RESPECTED here?
3. Can I BE MYSELF and BE SUCCESSFUL
here?
Meri Williams, ChromeRose @Geek_Manager
GO!
SHAPE/MAKE SPACE
BE AWESOME
BE INCLUSIVE
And thank you for participating 
Need help? meri@chromerose.co.uk
Meri Williams, ChromeRose @Geek_Manager
Meri Williams, ChromeRose @Geek_Manager

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Neurodiversity: The Next Frontier (Agile People Sweden)

  • 1. Meri Williams, ChromeRose @Geek_Manager NEURODIVERSITY: THE NEXT FRONTIER Agile People Sweden October 2016
  • 2. Meri Williams, ChromeRose @Geek_Manager http://www.flickr.com/photos/kodomut/3667608102/
  • 6. Meri Williams, ChromeRose @Geek_Manager Diversity is a Spectrum Active hatred & discrimination (*isms) Micro aggressions Indifference Active inclusion Tolerance
  • 7. Meri Williams, ChromeRose @Geek_Manager “A micro-aggression is telling young boys that they are very smart, and telling young girls that they are very pretty. ” - Faruk Ates @kurafire
  • 8. Meri Williams, ChromeRose @Geek_Manager ISN’T A FULLY INCLUSIVE ENVIRONMENT BETTER? PROTIP: Helps Everyone!
  • 9. Meri Williams, ChromeRose @Geek_Manager BUT WHAT DOES THAT INCLUSION MEAN IN TERMS OF MANAGING & LEADING PEOPLE?
  • 10. Meri Williams, ChromeRose @Geek_Manager As much as 40% better Much energy is spent if you have to hide your private life, or pretend to be something you’re not
  • 11. Meri Williams, ChromeRose @Geek_Manager
  • 12. Meri Williams, ChromeRose @Geek_Manager Neurodiversity “Neurodiversity is an approach to learning and disability that suggests that diverse neurological conditions appear as a result of normal variations of the human genome. The neurodiversity movement frames autism, bipolarity and other neurotypes as a natural human variation rather than a pathology or disorder, and its advocates reject the idea that neurological differences need to be (or can be) cured, as they believe them to be authentic forms of human diversity, self expression, and being” https://en.wikipedia.org/wiki/Neurodiversity
  • 13. Meri Williams, ChromeRose @Geek_Manager https://www.youtube.com/embed/6xUEg2WxGqQ
  • 14. Meri Williams, ChromeRose @Geek_Manager WE TALK ABOUT HIDDEN DISABILITIES
  • 15. Meri Williams, ChromeRose @Geek_Manager WHAT ABOUT HIDDEN ABILITIES?
  • 16. Meri Williams, ChromeRose @Geek_Manager WE JUST NEED A SHIFT IN PERSPECTIVE
  • 17. Meri Williams, ChromeRose @Geek_Manager
  • 18. Meri Williams, ChromeRose @Geek_Manager EVERY PERSON IS CAPABLE OF VIRTUOSITY
  • 19. Meri Williams, ChromeRose @Geek_Manager Across industries, across countries, the best performing teams answer certain questions positively
  • 20. Meri Williams, ChromeRose @Geek_Manager Predictors of High Performance 1. Do I know what is expected of me at work? 2. Do I have the materials & equipment I need to do my work right? 3. At work, do I have the opportunity to do what I do best every day? 4. In the last 7 days, have I received recognition or praise for good work? 5. Does my supervisor, or someone at work, seem to care about me as a person? 6. Is there someone at work who cares about my development? 7. At work, do my opinions seem to count? 8. Does the mission/purpose of my company make me feel like my work is important? 9. Are my co-workers committed to doing quality work? 10. Do I have a best friend at work? 11. In the last 6 months, have I talked with someone about my development? 12. At work, have I had opportunities to learn and grow?
  • 21. Meri Williams, ChromeRose @Geek_Manager
  • 22. Meri Williams, ChromeRose @Geek_Manager UNDERSTAND MOTIVATION • Purpose • Autonomy • Mastery
  • 23. Meri Williams, ChromeRose @Geek_Manager Predictors of High Performance (remix) PURPOSE • Does the mission/purpose of my company make me feel like my work is important? AUTONOMY • Do I know what is expected of me at work? • At work, do my opinions seem to count? INCLUSION: • In the last 7 days, have I received recognition or praise for good work? • Does my supervisor, or someone at work, seem to care about me as a person? • Do I have a best friend at work? MASTERY • Do I have the materials & equipment I need to do my work right? • At work, do I have the opportunity to do what I do best every day? • Is there someone at work who cares about my development? • Are my co-workers committed to doing quality work? • In the last 6 months, have I talked with someone about my development? • At work, have I had opportunities to learn and grow?
  • 24. Meri Williams, ChromeRose @Geek_Manager “DO I HAVE THE OPPORTUNITY TO DO WHAT I DO BEST EVERY DAY?”
  • 25. Meri Williams, ChromeRose @Geek_Manager WE NEED TO STOP LEVELLING PEOPLE OUT TO EQUAL CONSISTENT MEDIOCRITY AND INSTEAD FOCUS ON GETTING THE MOST OUT OF DIFFERENCE
  • 26. Meri Williams, ChromeRose @Geek_Manager WE ARE NOT INTERCHANGEABLE RESOURCE UNITS
  • 27. Meri Williams, ChromeRose @Geek_Manager WE ARE COLOURS … OR FLAVOURS WE ARE BETTER IN COMPLEMENT, IN CONCERT WITH EACH OTHER
  • 28. Meri Williams, ChromeRose @Geek_Manager
  • 29. Meri Williams, ChromeRose @Geek_Manager WHAT IF WE THINK OF PEOPLE AND ROLES AS A MATTER OF CASTING?
  • 30. Meri Williams, ChromeRose @Geek_Manager HOW DO WE ASSEMBLE A GREAT TEAM WITH COMPLEMENTARY ABILITIES?
  • 31. Meri Williams, ChromeRose @Geek_Manager
  • 32. Meri Williams, ChromeRose @Geek_Manager FIRST, WE CREATE SPACE FOR THEM TO BE AWESOME
  • 33. Meri Williams, ChromeRose @Geek_Manager EVERY PERSON IS CAPABLE OF VIRTUOSITY
  • 34. Meri Williams, ChromeRose @Geek_Manager SPACE TO BE AWESOME = + PURPOSE (Do I believe in WHY?) + AUTONOMY (Do I get a say in WHAT?) + MASTERY (Am I proud of HOW?) + INCLUSION (Do I BELONG HERE?) - ANY NEGATIVE FACTORS THAT DETRACT
  • 35. Meri Williams, ChromeRose @Geek_Manager Craft Inclusive Environments 1. Am I EXPECTED here? 2. Am I RESPECTED here? 3. Can I BE MYSELF and BE SUCCESSFUL here?
  • 36. Meri Williams, ChromeRose @Geek_Manager Am I EXPECTED? • Be prepared • Educate yourself & others • Adjust your recruitment & interview process • Craft roles that embrace some of those hidden abilities • Look for the missing skill that might bring unique value • Enable pairing / team-ups
  • 37. Meri Williams, ChromeRose @Geek_Manager
  • 38. Meri Williams, ChromeRose @Geek_Manager Am I EXPECTED? • Think about environments • Understand how many office environments are particularly difficult for folks with different abilities • Enable respite (we provide prayer rooms; how different is this?)
  • 39. Meri Williams, ChromeRose @Geek_Manager Am I RESPECTED? • Are my superpowers valuable here? • Do I get to focus on the things I am brilliant at? • Do people understand and respect difference? • Do we value diversity, rather than just tolerate it?
  • 40. Meri Williams, ChromeRose @Geek_Manager Am I RESPECTED? • Educate the team • Invest in people understanding better and not dismissing difference • Find ways to appreciate all kinds of contributions
  • 41. Meri Williams, ChromeRose @Geek_Manager Can I BE MYSELF and BE SUCCESSFUL? • Does this culture reward people like me? • Do I have to change who I am to succeed here? • How much energy do I have to spend pretending? • Does my manager care about me? Will they adapt when they can?
  • 42. Meri Williams, ChromeRose @Geek_Manager ENERGY SPENT HIDING IS WASTED ENERGY INVESTED IN FINDING MIDDLE GROUND LESS SO
  • 43. Meri Williams, ChromeRose @Geek_Manager Some Adjustments I Made As a Manager of Aspies (YMMV) • Side-by-side 1:1s (for folks who struggle with eye contact) • Offering to give feedback by text / email / Slack to allow extra processing time • Split 1:1s (talk … break ... talk) • Acting as a “translation layer”
  • 44. Meri Williams, ChromeRose @Geek_Manager IN GENERAL, CHALLENGE THE MERE EXISTENCE OF “NORMAL” DON’T ACCEPT A DEFAULT
  • 45. Meri Williams, ChromeRose @Geek_Manager WHEN WE SAY “THIS IS NORMAL” WE ARE AUTOMATICALLY “OTHERING”
  • 46. Meri Williams, ChromeRose @Geek_Manager
  • 47. Meri Williams, ChromeRose @Geek_Manager EMBRACE HIDDEN ABILITIES CRAFT INCLUSIVE ENVIRONMENTS
  • 48. Meri Williams, ChromeRose @Geek_Manager Craft Inclusive Environments 1. Am I EXPECTED here? 2. Am I RESPECTED here? 3. Can I BE MYSELF and BE SUCCESSFUL here?
  • 49. Meri Williams, ChromeRose @Geek_Manager GO! SHAPE/MAKE SPACE BE AWESOME BE INCLUSIVE And thank you for participating  Need help? meri@chromerose.co.uk
  • 50. Meri Williams, ChromeRose @Geek_Manager
  • 51. Meri Williams, ChromeRose @Geek_Manager

Notas del editor

  1. Great, now I’m drowning in questions to ask myself all the time! Thanks Meri!!