A happy customer is a loyal customer. Sometimes, just doing the small things or going the extra mile and earn you the loyalty and admiration of your customers.

1. INCREASE
CUSTOMER
LOYALTY
HOW TO USE TEXT MESSAGING TO

2. A happy customer is a loyal customer. Sometimes, just doing the
small things or going the extra mile and earn you the loyalty and
admiration of your customers.
Here are a few ideas on how to setup this up with text messages.
Increase customer loyalty with text
messaging campaigns
©2016 Messageflare. https://www.messageflare.com/

3. Continuing the theme of being rewarded,
sending contests and promoting giveaways
through your text message marketing
program is a great way to get new customers
involved, while providing rewards to
everyone.
Make these fun by offering a prize (from
your business or not) to a trivia question.
Have participants submit their responses
via text to participate.
CONTESTS AND GIVEAWAYS
©2016 Messageflare. https://www.messageflare.com/

4. Host any VIP events? Make your customers
feel extra special and break-up traditional
text message campaigns by also giving back
and offering your customers an additional
reason to keep sticking around or even
telling their friends about your text
messaging program – so that they can get an
invite next time!
VIP EVENTS
©2016 Messageflare. https://www.messageflare.com/

5. Most businesses already offer some form of
loyalty programs – like your 11th coffee is free
or a special dessert on your birthday. How
great would it be to receive a text letting you
know how close you are or that you’re able
to redeem your reward today? This way, your
customer remember to stop in.
REWARDS PROGRAM
©2016 Messageflare. https://www.messageflare.com/

6. Some brands are able to run exclusive or special
deals through specific channels, like Twitter,
Instagram or even in-store only.
Whatever the occasion or strategy, you’ll want to
make sure you let your most dedicated customers
and fans know about the special offer and where it’s
happening. Even if they already follow you on
Twitter or Instagram, a friendly text reminding them
that they are entitled to something special and
exclusive for a limited time is always a nice surprise!
SPECIAL SALE OR OFFER
©2016 Messageflare. https://www.messageflare.com/

7. Simple “Thank You” texts can also go a long way in
letting your customers know you care about them
and appreciate them. Make these as personal as
possible for the best impact!
THANK YOU TEXTS
©2016 Messageflare. https://www.messageflare.com/

8. START TEXTING YOUR
CUSTOMERS TODAY.
Schedule text messages, create custom automated
responses, and send & get messages right on your
phone with your favorite apps.
INCREASE CUSTOMER LOYALTY WITH TEXT MESSAGING
Try Messageflare