Introduction to Hypervoice

•

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Martin Geddes

Hypervoice is the next phase of the evolution of the Web, as voice becomes a true hypermedium.

Tecnología

Hypervoice conversations
link what we
say to what
we do

Notes you take
Slides you show
Screens you share
Messages you send
Web pages you browse
Documents you open
Customer records you view
Sales opportunities you edit
Trouble tickets you close

Records the
relationships
between
everything
that is said
and done

Anyone can replay
calls and
meetings…

…and join them
even after they
have ‘finished’!

Eliminates
re-work

No
transcription
and note-
taking errors

Solves
‘presenteeism’
for group
business
conversations

Voice is only weakly integrated with the
“four pillars” of enterprise social software
Credit: JP Rangaswami – Chief Scientist, Salesforce.com

OPPORTUNITY
Collaboration
Search
Fulfilment
Syndication

Three enterprise voice
transformation challenges
Unstructured  Structured

Synchronous  Asynchronous

Private  Shared

Hypervoice conversations create
a unified activity stream

My
timeline
Conference call Email IM

Your
timeline

HYPERVOICE
HYPERVOICE

HYPERVOICE

PERVOICE HYPERVOICE

HYPERVOICE

HYPERVOICE

PERVOICE HYPE

HYPERVOICE

HYPERVOICE

HYPERVOICE

HYPERVOICE

HYPERVOICE

HYPERVOICEHYPERVOICE HYPERVOICE HYPERVOICE
Unified

HYPERVOICE

HYPERVOICE
Webinars
is what is missing from
Hypervoice technology

HYPERVOICE

HYPERVOICE
Communications
Conference calls
HYPERVOICE HYPERVOICE

Hypervoice isn’t (just) an application,
it is an embedded capability

Hypervoice sets the stage for Web 3.0
Web 1.0 Web 2.0 Web 3.0

? ?
? ?
Hyperlinks Hypermessaging Hypervoice

So hyper-what?
Telcos Keep the conference calling business relevant
Begins the replacement process for telephony

Web Plays to the advantage of the web – hypermedia/linking
Creates a new class of hypermedia to be managed

Enterprise Fills the functionality missing from UC and webinars
A new class of data requiring enterprise software

“What a computer is to me is it’s
the most remarkable tool that
we’ve ever come up with, and it’s
the equivalent of a
bicycle for our minds.”
– Steve Jobs

Thank you
Free white paper and
newsletter at
hypervoice.org

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Introduction to Hypervoice

1. Introduction to Hypervoice

2. Hypervoice conversations link what we say to what we do

3. Notes you take Slides you show Screens you share Messages you send Web pages you browse Documents you open Customer records you view Sales opportunities you edit Trouble tickets you close

4. Records the relationships between everything that is said and done

5. Anyone can replay calls and meetings… …and join them even after they have ‘finished’!

6. Eliminates re-work No transcription and note- taking errors

7. Solves ‘presenteeism’ for group business conversations

8. Voice is only weakly integrated with the “four pillars” of enterprise social software Credit: JP Rangaswami – Chief Scientist, Salesforce.com OPPORTUNITY Collaboration Search Fulfilment Syndication

9. Three enterprise voice transformation challenges Unstructured  Structured Synchronous  Asynchronous Private  Shared

10. Hypervoice conversations create a unified activity stream My timeline Conference call Email IM Your timeline

11. HYPERVOICE HYPERVOICE HYPERVOICE PERVOICE HYPERVOICE HYPERVOICE HYPERVOICE PERVOICE HYPE HYPERVOICE HYPERVOICE HYPERVOICE HYPERVOICE HYPERVOICE HYPERVOICEHYPERVOICE HYPERVOICE HYPERVOICE Unified HYPERVOICE HYPERVOICE Webinars is what is missing from Hypervoice technology HYPERVOICE HYPERVOICE Communications Conference calls HYPERVOICE HYPERVOICE

12. Hypervoice isn’t (just) an application, it is an embedded capability

13.

14. Hypervoice sets the stage for Web 3.0 Web 1.0 Web 2.0 Web 3.0 ? ? ? ? Hyperlinks Hypermessaging Hypervoice

15. So hyper-what? Telcos Keep the conference calling business relevant Begins the replacement process for telephony Web Plays to the advantage of the web – hypermedia/linking Creates a new class of hypermedia to be managed Enterprise Fills the functionality missing from UC and webinars A new class of data requiring enterprise software

16. “What a computer is to me is it’s the most remarkable tool that we’ve ever come up with, and it’s the equivalent of a bicycle for our minds.” – Steve Jobs

17. Thank you Free white paper and newsletter at hypervoice.org

Introduction to Hypervoice

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Introduction to Hypervoice