6. THE ULTIMATE USER EXPERIENCE
Donald A. Norman (often called father of UX)
believes that the best computer program is the
one in which the computer 'disappears' and the
user seems to be working directly on the problem.
10. HOW TO DESIGN GOOD UX?
The User Experience Honeycomb
– Peter Morville
11. MY PROCESS FOR DESIGNING
GOOD UX
1. Initial RESEARCH
2. Prototyping
3. User Testing of prototypes
4. Iterative design and development with USER TESTING
5. Post-launch performance measuring
resources:
12. 1. INITIAL RESEARCH
Information Ecology
Storyboarding
Needfinding Interviews
Inspiration Search Three inter-dependent components of an information ecology
[Information Architecture for the World Wide Web: Designing Large-Scale Web
Sites, 2006, page 25]
13. 2. PROTOTYPING
Paper Prototypes
Wireframes
GUI mockups
SANTA CLARA, California -- People
thought Jeff Hawkins was crazy when
they saw him taking notes, checking
appointments, and synchronizing a
small block of wood with his PC,
pretending all the while that the block
was a handheld computer. “If I
wanted to check the calendar I'd
take it out and press the wooden
button.”
Source: “The Philosophy of the Handheld.” Wired Magazine,
October 1999.
14. 3. USER TESTING
Task Oriented
Thoughts spoken out loud
Simple pencil-paper notes
15. 4. ITERATIVE DESIGN AND DEVELOPMENT
http://www.nngroup.com/articles/parallel-and-iterative-design/