POS System

1. Application of Point of Sale System
Wong Wai Man
12207411
Lau Ming Fung
14217317
Cham Cheuk Man
14218925

2. Outline
Objectives Background
Information
Search
Mind map
Survey
Questions
Survey
Results &
Analysis
Division of
work
1 December 2014

3. Objectives
 To illustrate the function of POS System
 To find out how POS System apply to different industry
 To state the Advantages and Disadvantages of POS System

4. Background(intro)
 POS System=Point of Sale System
 Accounts for collection of data and customer payment
information of which a transaction is completed
 Captured with the use of devices, including
-computers
-electronic cash register system
-bar code scanners
 Commonly used in various industries, especially in
restaurant industry.

5. POS System Applications
 Collect Data and Customer Payment
Information
 Provide Various Payment Process
 Facilitate Communication
 Incorporate All Basic Hardware with the
Software Preinstalled

6. How POS System benefit to the
restaurant industry
 Keep track on massive amounts of data and sales in
seconds
 Minimizing manual mistakes
 Reduce the payment time
 Allow customers to have different payment method
 Facilitate Communication between Cashier and the
Kitchen
 Incorporate all basic hardware with the software
preinstalled

7. Advantages and Disadvantages
of POS System
Advantages
• Establish accurate sale
and inventory record
• Easier to make
adjustment
• Easier to plan promotion
• Ensure consistency of
different stores
Disadvantages
• Costly sustainable cost
• Technological risks

8. Information Search (web)
Search Strategies Web sites
POS System Point of Sale (POS) System. (n.d.). Retrieved April
22, 2014 from
http://www.entrepreneur.com/encyclopedia/point-of-
sale-pos-system
What is Point of Sale. (n.d.). Retrieved April 10,
2014, from
http://www.posmatic.com/point-of-sale/what-is-point-
of-sale.php
Application of POS System Restaurant point of sale (n.d.) pcAmerica.
Retrieved from
http://www.pcamerica.com/restaurant-point-of-sale-
features
What we provide (n.d.) SONTEC. Retrieved from
http://www.sontechk.com/our_solution.php?cid=6
7 1 December 2014

9. Information Search (library)
1 December 2014
Search Strategies Library
resource
Library resource
Point of Sale System Books Post, G. V., & Anderson, D. L. 1. (2006). Management
information systems: Solving business problems with
information technology. Boston, Mass: McGraw-Hill/Irwin.
Link
http://hkbu.summon.serialssolutions.com/2.0.0/link/0/eLvHCX
MwY2BQMDcwSTU3SE1OTDI1tjQ2SbFMsUxKTjFNMU0yS7Iw
SALtGw4IMveNsgwKNA1DKs3dhBiYUvNEGWTdXEOcPXQzsp
NK46GDGPFJhqD9zmYmhkZiDCzAjnGqBNCe1DTT1JRkk2Qzky
STZAvLRNNkA-NUc2AVbGGWnGpuCAAY7iJr
Trade Journals Point-of-sale system. (2014). MENA Report, Link
http://hkbu.summon.serialssolutions.com/2.0.0/link/0/eLvHCX
MwY2BQMDcwSTU3SE1OTDI1tjQ2SbFMsUxKTjFNMU0yS7Iw
SALtGw4IMveNsgwKNA1DKs3dhBiYUvNEGeTcXEOcPXRhRW
N8Sk5OvDGonrO0ALZPjMUYWIA941QJBgUTg9Qkc9M04xSL
1DQTiySjRItU0CxckmlaWqqBWYoxADjAIs0
Magazines Putting Your POS To Work. Today's Garden Center.
Willoughby: Meister Media Worldwide; 2011;8:18. Link
http://hkbu.summon.serialssolutions.com/2.0.0/link/0/eLvHCX
MwY2BQMDcwSTU3SE1OTDI1tjQ2SbFMsUxKTjFNMU0yS7Iw
SALtGw4IMveNsgwKNA1DKs3dhBiYUvNEGeTcXEOcPXRhRW
N8Sk5OvBFowssIVF0ZizGwAHvGqRIMCmnGoNPKLFJNUlOST
NISk5JSEoG1m4WJZXKScaJhogUANuki2g

10. Information Search (library)
Search Strategies Library
resource
Library resource
"POS System
application"
Journal Article CARD NEWS MINIGUIDE: POS EQUIPMENT/SERVICE PROVIDERS.
Card News. 1995:1. Link
http://hkbu.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMw
Y2BQSDMHTS6ZpKSmpRoapACr1MQkk5QUYwszY6O0lMRU0Ob
mgCBz3yjLoEDTMKTS3E2IgSk1T5RBxs01xNlDF1Y0xqfk5MQbgqoy
YF1iLMbAAuwXp0owKCRbGKQYpaYAe-
RGKSZmKUZJBkZJhsAGo7FFqglQbQoA7UUhlg
Magazine Article Anonymous. Your guide to the POS revolution. NPN, National
Petroleum News. Chicago: M2Media360; 2000;92:46. Link
http://hkbu.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMw
Y2BQSDMHTS6ZpKSmpRoapACr1MQkk5QUYwszY6O0lMRU0Ob
mgCBz3yjLoEDTMKTS3E2IgSk1T5RBxs01xNlDF1Y0xqfk5MSbGoEu
6gamGDEGFmC_OFWCQcEsxTAlxdA0xSzJMMXEIM0sCWilsUlyWn
KyeVqyoZkRAPcSIng
POS System AND
"restaurant industry"
Newspaper Article Major arby's franchisee selects radiant systems POS solution. US
Fed News Service, Including US State News. 2008. Link
http://hkbu.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMw
Y2BQSDMHTS6ZpKSmpRoapACr1MQkk5QUYwszY6O0lMRU0Ob
mgCBz3yjLoEDTMKTS3E2IgSk1T5RBzs01xNlDF1Y0xqfk5MSDui0mp
sDet6GxGAMLsGecKsGgAKy6DNMSE4G1uJGhSYqhWWJaUnIykG
WWkmycapqSBAAtMiLN

11. Mind map
1 December 2014

12. Survey Question
 Survey objectives:
 Understanding people behavior on POS system
 How POS system helps the owner
 What is people’s view towards POS system
 Find out pros and cons of POS system
 Number of response: 40
1 December 2014

13. Survey Question
1 December 2014

14. Survey Question
1 December 2014

15. Survey Question
1 December 2014

16. Results(Q1)
1 December 2014
25
20
15
10
5
0
How old are you?
10-19 20-29 30-39

17. Chart 1’s Analysis
 Respondents mainly aged from 10-19(62.5%)
 At least secondary education level

18. Results(Q2)
Secondary School
12%
Tertiary Education
65%
Higher than tertiary education
23%
What is your education level?

19. Chart 2’s Analysis
 Indicate the respondents’ education level
 Tertiary(65%) > higher than tertiary(23%) > secondary (12%)
 Qualified response as the average education level of
respondents is high

20. Results(Q3)
0 5 10 15 20 25 30
Medical practitioner
Electronics
Education
Government officer
Service sector
Retail
Student
What is your occupation?

21. Chart 3’s Analysis
 Indicate respondents’ occupation
 Mainly student (75%)
 May not familiar with the POS system real life application

22. Results(Q4)
If you were a restaurant proprietor, would you install point of sale system in your store?
Yes
95%
No
5%

23. Chart 4’s Analysis
 People prefer using POS system for business
 Possibly because benefits outweight loss
 It may also due to the POS system is very common in the
restaurants nowadays

24. Results(Q5)
30
25
20
15
10
5
0
Why would you choose to install point of sale system in your store?
Help collecting payment information Provide various payment process Facilitate communication between the
cashier and other staffs
Incorporate all basic hardwares with the
software preinstalled

25. Chart 5’s Analysis
 The chart indicated the reason for people using POS
system
 The most popular purpose of installing POS system is to
provide various payment process
 The second one is to help collecting payment information
 The reason behind is nowadays there are many payment
method(EPS,credit card,cash…ect),installing the POS
system can make it more convenient for the customers,
attracting more potential customers
 Very few people choose the answer “incorporate all basic
hardwares with the software preinstalled” implies the POS
system may not be able to match and incorporate with
some hardware or software

26. Results(Q6)
Why would you choose not to install point of sale system in your store?
High installation cost
30%
Technological failures
18%
Require additional training
cost for the staffs
15%
Costly sustainable cost
18%
Security risks
19%

27. Chart 6’s Analysis
 Chart 6 shows the concerns of people for not
installing the POS system
 It is shown that the potentially high installation cost is
the main concern for them,since some POS system
may be very expensive or come with a high
maintainence cost

28. Results(Q7)
25
20
15
10
5
0
How do you think of point of sale system in respect of following aspects?
Functioning Ease to use Security Sustainability
Unacceptable
Poor
Fair
Good
Excellent

29. Chart 7’s Analysis
 Chart 7 showed that on average people think that the
POS system performed well in different aspects , as
most of the respondents rated good or fair for the
performance
 Since the POS system has been invented for more
than 20 years, it is well developed now and the
efficiency of it is ensured by the users.

30. Results(Q8)
Apart from catering industry, which industries are suitable for using point of sale system?
22%
37%
20%
21%
Tourism
Retail
Medical
Hotel

31. Chart 8’s Analysis
 Chart 8 indicated that the retail industry is more
suitable to use POS system than other industry.
 It may because the retail industry need to handle
more goods and inventory

32. Results(Q9)
Which of the following benefit(s) can point of sale system bring to those industries?
0 5 10 15 20 25
Ensure consistency of different stores
Lower cost
Less error
Easier to plan promotion
Easier to make adjustment

33. Chart 9’s Analysis
 The largest benefit of the POS system is reducing
error
 The POS system can also bring a great benefit of
being easier to make adjustment and ensuring
consistency of different stores
 While lowering the cost is the least benefit , it may
due to the potentially high installation and
maintainence cost

34. Results(Q10)
Which additional function(s) do you think point of sale system should have?
0 2 4 6 8 10 12 14 16
Link to customers'/users' electronic device(phone/tablet)
Update data instantly
Connect all cash registers in all Stores
Internet connection

35. Chart 10’s Analysis
 Updating data instantly is the most needed function
for POS system,while connecting all cash registers in
all stores comes as second
 Function of linking to customers electronic device
seems not very needed, since there may be a security
risk and it is quite unrealistic.

36. Video
1 December 2014

37.  Wong Wai Man(12207411)
 Information search
 Powerpoint
 Present
 Lau Ming Fung(14217317)
 Survey
 Charts
 Data Processing
 Cham Cheuk Man(14218925)
 Mind map
 Analysis
 Video
Job Division