MBA School Mannheim - How to write a Business Plan _Entrepreneurship Club
1. How To Write a Business Plan.
Michael Altendorf CEO & Co-Founder of Adtelligence
Date: March 22nd 2012
Time: 07:00pm-09:00pm
Place: Education Centre Dalbergplatz (2nd floor); N2, 10
Please register in http://doodle.com/wm9ddci3n8ga5bkr
4. HIGHER REVENUES
FOR YOUR ONLINE BUSINESS
ADTELLIGENCE EMPOWERS ADVERTISERS & ECOMMERCE SHOPS
TO BOOK ONLINE ADVERTISING ON FACEBOOK & OTHER
SOCIAL NETWORKS
TO OPTIMIZE YOUR WEBSHOP
TO ANALYZE THE AUDIENCES ON YOUR SITE
TO INCREASE YOUR CONVERSION RATES & REVENUES
5. FULLY AUTOMATED ONLINE MARKETING
WITH ADTELLIGENCE SOCIAL MARKETING SUITE
1 Advertise 2 Analyze Audiences 3 Personalize
your Shop
Increase
Revenues!
Automated conversion
optimization based on
user profile data
Machine Learning next
generation technology
Enrich your CRM data
with with new audience
insights
6. Who is Adtelligence?
Founded in 2008 by Michael Altendorf & Dr. Cyrille Awards 2010 & 2011
Waguet (SAP Chief Architect)
Teams in Mannheim (HQ), Düsseldorf, London
Team of 25+ tech- & media experts from e.g. SAP,
Google, WPP Group and IBM
Funded by 6 leading European Internet Investors
Connected to:
1 of 10 Facebook preferred developer consultants in EU
Only certified Facebook Advertising provider (API) in
central Europe
Performance:
Manage terabytes of data
Deliver billions of impressions
Cloud based solution
Simple & efficient scalability
Highest security and redundancy
Confidential Information
10. How to start?
Iterate, iterate, iterate…
Questions to ask yourself before the start
Do I have a good idea?
Am I good enough to be an Entrepreneur?
Where do I get the money for my Company from?
Who gives me the Money?
How do I get to know such people?
Why do the rich people do this?
What do I have to do?
What kind of questions do the Investors ask?
How much Money do they give to me (& how much do they want from me?)
When do I get the Contract and the Money?
What happens then?
Source: Computer History Museum
Web: www.adtelligence.de | Email: info@adtelligence.de | Tel: +49 (0) 621 87 204 066 | Julius-Hatry-Str. 1 | 68163 Mannheim, Germany
11. From Idea to concept
No…
…Better…
…Maybe…
…Yes
Web: www.adtelligence.de | Email: info@adtelligence.de | Tel: +49 (0) 621 87 204 066 | Julius-Hatry-Str. 1 | 68163 Mannheim, Germany
12. From first idea to first version of a product – sometimes it
takes only some days – Sales Funnel Analysis Tool
Web: www.adtelligence.de | Email: info@adtelligence.de | Tel: +49 (0) 621 87 204 066 | Julius-Hatry-Str. 1 | 68163 Mannheim, Germany
14. The Team
How to built a great team for the start?
• Motivation is key!
• Experience is something but not much
• You need some experience in several disciplines
but no senior team
• Combination of experience and fresh ideas is best
• Minimum 2 people for the start, 3-4 are better
Source: A-Team
Web: www.adtelligence.de | Email: info@adtelligence.de | Tel: +49 (0) 621 87 204 066 | Julius-Hatry-Str. 1 | 68163 Mannheim, Germany
15. The CV problem
When others will think that you will become a real entrepreneur
80% of the success is determined by the Team
Your Qualification: 1,0 in Informatics + 1,0 MBA + 2 own (sold) companies + 5 years work experience
would be “good”
BA in XYZ + an internship at McKinsey is not enough to get VC
Quote from former CFO SAP: “The guys who sold
nothing switched to marketing”
Show that you are able to build the product and the company
Work on your Idea:
Identify markets
Calculate Costs and Revenues
Develop a Prototype
Talk to experts
…
Web: www.adtelligence.de | Email: info@adtelligence.de | Tel: +49 (0) 621 87 204 066 | Julius-Hatry-Str. 1 | 68163 Mannheim, Germany
17. Some FAQ for the (Business) Plan
Yes, you will write it for yourself, but the VC wants to see the potential (100 Mio in 5 Years is the
key, not in one VC round, you need at least 3-5) – start small (50K rev e.g. for the first year and
show how to grow to 100M) think big
No, salary of more than 50.000€ per Year is not ok for the start when your just graduated
No, with 3 People you won't reach 5% Market share - please calculate bottom-up
No, you don't have to mention Gartner and IDC, but 1 Big Player would be good
No, you can't do it without a business plan (…but with a product which has 10.000 users +)
No, it should not be longer than 10-25 Pages (10/ 20/30 rule) – no McKinsey 80 page plan with 40
page competitive feature analysis – you can do the longer analysis for you but not for the VC –
VC‟s do not have time to read more than 10 pages
As short as possible, not longer than necessary
The core problem is to write a short plan, not long one!
Web: www.adtelligence.de | Email: info@adtelligence.de | Tel: +49 (0) 621 87 204 066 | Julius-Hatry-Str. 1 | 68163 Mannheim, Germany
18. Typical Points in the Business Plan
BUSINESS PLAN PRESENTATION FORMAT (Draft from Accel Partners)
“Agenda”
1. Overview - 1 Slide
2. Market – 4-5 Slides
3. Product / Service of Company - 4 slides
4. Technology - 1-2 slides
5. Distribution - 3-5 slides
6. Competition - 2-3 slides
7. Management - 1 slide
8. Financials - 3-4 slides
9. Capitalization - 1 slide
10. Risks - 1 slide
11. Summary - 1 slide
Total: 23 – 28 slides
http://www.accel.com/pdfs/Draft_Business_Plan_Presentation_Format.pdf
Web: www.adtelligence.de | Email: info@adtelligence.de | Tel: +49 (0) 621 87 204 066 | Julius-Hatry-Str. 1 | 68163 Mannheim, Germany
19. Typical Points in the Business Plan
or even Shorter – The 10/20/30 Rule
10 slides:
1. Problem
2. Your solution
3. Business model
4. Underlying magic/technology
5. Marketing and sales
6. Competition
7. Team
8. Projections and milestones
9. Status and timeline
10.Summary and call to action
Typical 20 min presentation time in a 1 hour VC meeting(!)
30 point font type
Read more: http://blog.guykawasaki.com/2005/12/the_102030_rule.html#ixzz1prhvT800
Web: www.adtelligence.de | Email: info@adtelligence.de | Tel: +49 (0) 621 87 204 066 | Julius-Hatry-Str. 1 | 68163 Mannheim, Germany
20. But first start with a one pager
1 page (not 5)
Elevator Pitch
What can the investor tell his wife in the evening
afterwards
Technology
Unique Selling Propositions - We have 10 patents, and 2
competitors who can not do this in that way
Market Info
Size, growth rate, Gartner means market is 100bn in 2
years and we approach it in a fast way with abc
Team
One who build, one to sell is minimum
First Success
Proof of Concept or prototype exists, first 5 clients
Business Model
We need X to bring Y
Optimistic financials
for 5 years (be able to get VC!)
Web: www.adtelligence.de | Email: info@adtelligence.de | Tel: +49 (0) 621 87 204 066 | Julius-Hatry-Str. 1 | 68163 Mannheim, Germany
22. Where do I get the Money for my Company
Typical Sources for first angel money:
Own Money
Family, Friends & Fools
Business Angel
Bank
Seed Venture Capital Fonds
(Seedcamp, Y Combinator)
Prefer Smart Money in the Beginning!
Venture Capitalists most times didn't had an own company with problems you will get
Prefer Business Angel with Experience and a lot of spare time
Web: www.adtelligence.de | Email: info@adtelligence.de | Tel: +49 (0) 621 87 204 066 | Julius-Hatry-Str. 1 | 68163 Mannheim, Germany
23. Who gives me the Money?
Prefer an experienced Business Angel with "proven track record", a good
network, and Experience in the right Segment
Source: John Doerr/Ted.com
Source: Ron Conway/Techcrunch Source: Forbes Magazine
Web: www.adtelligence.de | Email: info@adtelligence.de | Tel: +49 (0) 621 87 204 066 | Julius-Hatry-Str. 1 | 68163 Mannheim, Germany
24. How do you meet those people?
Recommendations by other CEO‟s or VC‟s
Best Place to pitch VC‟s: University Coffee in Palo Alto/Sillicon Valley
Or on local Events
Our own matching event:
Rhein Neckar Technology Ventures (www.technologyventures.de)
Heidelberger Innovationsforum or other local events
Contacts (Lawyer, Tax Accountant)
BAND/BA Networks
Karlsruhe
Frankfurt
Heilbronn
Stuttgart
Mentor or Public Consultant
Do not pay, if it is not necessary the best advice you will get for free!
Web: www.adtelligence.de | Email: info@adtelligence.de | Tel: +49 (0) 621 87 204 066 | Julius-Hatry-Str. 1 | 68163 Mannheim, Germany
25. How much should I raise?
Phase Who invests? Volume Success Factors
Idea Nobody 0 Experience and Background
Orientation Fools 0 Meet the right People
Planning Fools 25.000 € Background - Who can write a
clean Plan and make a good
Calculation - only Serial
Entrepreneurs in Silicon Valley are
getting Money for Ideas
Founding / Business Plan Family & Friends, BA with 0 - 1 Mio. Own Funds, persuasive Power, can
Experience in this Segment you get VC with your Plan and your
Idea - Can you realize the Plan
Seed / Prototyping Business Angel - prefer smart Up to 1 Mio, but 50k -500k average How good is the Team and the
Money Prototype
Startup Business Angel (HTGF) Up to 1 Mio. Development, Financial Plan
Early Stage BA, VC Up to 10 Mio. International, 1-5 The right Contacts, Potential and
Mio. national Fonds Team
Expansion VC 5-25 Mio. Growth in Sales, Business Model
(reoccurring revenues)
Late Stage IPO, VC, etc. Unlimited Growth in Sales, EBIT, Market
Share
Web: www.adtelligence.de | Email: info@adtelligence.de | Tel: +49 (0) 621 87 204 066 | Julius-Hatry-Str. 1 | 68163 Mannheim, Germany
26. Ideal Way of increasing value – Facebook (at least till 2011)
Source: Techcrunch.com
Web: www.adtelligence.de | Email: info@adtelligence.de | Tel: +49 (0) 621 87 204 066 | Julius-Hatry-Str. 1 | 68163 Mannheim, Germany
28. Define a Business Model, test it and iterate, iterate, iterate…
1 Infrastructure 2 Offering
3
3 Customer
Core Partner Customer Customer
Competencies Network Relationship Segments
Value
Proposition
Value Distribution
Configuration Model
Costs 4 Finance Revenue Model
Source: A. Osterwalder Business Model Design Template
Web: www.adtelligence.de | Email: info@adtelligence.de | Tel: +49 (0) 621 87 204 066 | Julius-Hatry-Str. 1 | 68163 Mannheim, Germany
30. The unique selling proposition of your product?
Some questions to answer:
• Why should somebody buy your
product?
• What needs to you address?
• What are the key USP‘s for your target
customer?
• Why are you better?
• Is there a market?
• If there is no competition there is no
market! That is not an USP – nobody
will buy it!
Source: Forbes Magazine
Web: www.adtelligence.de | Email: info@adtelligence.de | Tel: +49 (0) 621 87 204 066 | Julius-Hatry-Str. 1 | 68163 Mannheim, Germany
31. The Whole Product (by Geoffrey Moore)
Outsourcing Hardware
Application
Complementary Engineering
Software
Complementary
Services Core Products
Installation Offering
and support Peripherals
Design Databases
Minimum set of products and services
to fulfill target customer's reason to buy.
Web: www.adtelligence.de | Email: info@adtelligence.de | Tel: +49 (0) 621 87 204 066 | Julius-Hatry-Str. 1 | 68163 Mannheim, Germany
33. 5 Forces (Porter)
Potential
Entrants
Threat of new
Entrants
Bargaining Industry Competitors
Suppliers Power of Rivaly among
Bargaining
Buyers
Power of Buyers
Suppliers existingfirms
Threat of Substitute
Products or Service
Substitutes
Web: www.adtelligence.de | Email: info@adtelligence.de | Tel: +49 (0) 621 87 204 066 | Julius-Hatry-Str. 1 | 68163 Mannheim, Germany
37. How to find the first Customer
Search
Customer Discovery Customer Validation
Pivot
Web: www.adtelligence.de | Email: info@adtelligence.de | Tel: +49 (0) 621 87 204 066 | Julius-Hatry-Str. 1 | 68163 Mannheim, Germany
38. Crossing the Chasm in an existing market
Source: Crossing the Chasm, Geoffrey Moore
Web: www.adtelligence.de | Email: info@adtelligence.de | Tel: +49 (0) 621 87 204 066 | Julius-Hatry-Str. 1 | 68163 Mannheim, Germany
39. Crossing the Chasm in a New market takes much longer
Source: Steve Blank
Web: www.adtelligence.de | Email: info@adtelligence.de | Tel: +49 (0) 621 87 204 066 | Julius-Hatry-Str. 1 | 68163 Mannheim, Germany
40. Customer Development - How the find the Target Customer
• Week 1: Define a beachhead where to
enter the market
• Define the pricing
• Week 2: define a new target customer
• Define a better package and better
pricing
• Week 3: …
• After one year:
• Market should be clear and positioning
has improved (in a new market)
Web: www.adtelligence.de | Email: info@adtelligence.de | Tel: +49 (0) 621 87 204 066 | Julius-Hatry-Str. 1 | 68163 Mannheim, Germany
41. Plattform vs. One Trick Pony
Easier to enter the market, niche leader
but can become obsolete with game
Very hard to sell, indirect business models, high changing technology (Facebook vs.
investment but maximum ROI
Studivz
Source: Facebook
Web: www.adtelligence.de | Email: info@adtelligence.de | Tel: +49 (0) 621 87 204 066 | Julius-Hatry-Str. 1 | 68163 Mannheim, Germany
43. Distribution – Where do you fit in the value chain?
Source: Slideshare
Web: www.adtelligence.de | Email: info@adtelligence.de | Tel: +49 (0) 621 87 204 066 | Julius-Hatry-Str. 1 | 68163 Mannheim, Germany
44. What's up with the Marketing - there is no Budget
WEB 2.0 TOOLBOX Todays Online Marketing Technologies for the Web 2.0 are
more Creative
Viral Marketing The new Tools are used to make all kinds of Advertising:
PR News, Blogs or Twitter
Early Adopter Marketing
An interesting and interactive way of Advertising is the viral
Buzz & Guerilla Marketing marketing (Word of Mouth Marketing)
Blogging & Twittering The Problem of these creative Advertising:
Brand Page
You can't predict the effect
Facebook Fan Pages
Online Events / Webinar
Viral Campaigns are unique - you can't replicate them
Youtube Video PR
Company Radio & TV
Web: www.adtelligence.de | Email: info@adtelligence.de | Tel: +49 (0) 621 87 204 066 | Julius-Hatry-Str. 1 | 68163 Mannheim, Germany
46. Raising VC & Sales – Money is Oxygen
Raise 50% more money than you need in the
beginning
Example for good first invest:
HTGF gives 500K for 15%
(+one time anti dillusion) as they know that
you will need it
Web: www.adtelligence.de | Email: info@adtelligence.de | Tel: +49 (0) 621 87 204 066 | Julius-Hatry-Str. 1 | 68163 Mannheim, Germany
47. Working Capital
• There is some time between
order entry and cash flow
• This can become your core
problem – you need a good
banker!
• If you have contracts, the
bank can be used for this but
not unlimited
Web: www.adtelligence.de | Email: info@adtelligence.de | Tel: +49 (0) 621 87 204 066 | Julius-Hatry-Str. 1 | 68163 Mannheim, Germany
48. European Startups need break even faster than US!!!
…cash flow break even
is important
Web: www.adtelligence.de | Email: info@adtelligence.de | Tel: +49 (0) 621 87 204 066 | Julius-Hatry-Str. 1 | 68163 Mannheim, Germany
50. Building a great Team
Look for talent not for CV
Hungry people are the best
Motivation is more important than previous
internships etc.
An MBA does not make you a great sales
guy
Web: www.adtelligence.de | Email: info@adtelligence.de | Tel: +49 (0) 621 87 204 066 | Julius-Hatry-Str. 1 | 68163 Mannheim, Germany
51. The SMT – Building a Senior Management Team
Like in a rock band: All instruments have to be played and not everybody can play everything
Very important to find 5 key people in the company
In the beginning you need 2: one to sell, one to build
Later you need: CEO, VP Sales, COO, CFO, CTO/visionary
Web: www.adtelligence.de | Email: info@adtelligence.de | Tel: +49 (0) 621 87 204 066 | Julius-Hatry-Str. 1 | 68163 Mannheim, Germany
53. Finance Planning and Venture Capital
Create a Financial Plan in 2 ways
Bottom Up
Top Down
From where to you get the Numbers?
Gartner for top down
Excel for bottom up
Calculate 3 Scenarios (+/+/=) (if you have a
negative scenarios – how to innovate the
business mode to still make money?
Can you get VC with your calculation?
Web: www.adtelligence.de | Email: info@adtelligence.de | Tel: +49 (0) 621 87 204 066 | Julius-Hatry-Str. 1 | 68163 Mannheim, Germany
54. Who are the Key Players to get VC?
Web: www.adtelligence.de | Email: info@adtelligence.de | Tel: +49 (0) 621 87 204 066 | Julius-Hatry-Str. 1 | 68163 Mannheim, Germany
55. Scaling the Company & Establish an Expansion Strategy
Many ways to grow:
• Product differentiation
• Go into verticals
• Expand into other countries
• Start partnerships
Problem: Which way is right?
Try everything but stop fast if ist not
working
Web: www.adtelligence.de | Email: info@adtelligence.de | Tel: +49 (0) 621 87 204 066 | Julius-Hatry-Str. 1 | 68163 Mannheim, Germany
57. Exit Scenarios
Revenues x Market Hype + Competition = Exit multiple
Different Options:
• Selling to Google is best, but there are
many other which are ready to buy
• IPO – not necessary, you can use
private equity first
• As an expert first before you sell (M&A
advisors in London, NY , silicon
valley)
• Stay with your company?
• Merger with competitor
• …
Web: www.adtelligence.de | Email: info@adtelligence.de | Tel: +49 (0) 621 87 204 066 | Julius-Hatry-Str. 1 | 68163 Mannheim, Germany
59. Key Learnings
Being self-employed means working the every day
and own your own - 60 - 100 hrs a week is normal
There is no work life balance – as there is no
difference
Never Stop Learning, iterate every day and improve
Writing and Optimizing the Business Plan
Get a "Level of Trust" - Visit Events and enlarge
your network
Investors are paying for the growth of the Company,
not for luxury like concord flights – don‟t worry you
will be invited to cool locations and events all the
time all over the world!
Get in the Market when everybody makes fun of you
Web: www.adtelligence.de | Email: info@adtelligence.de | Tel: +49 (0) 621 87 204 066 | Julius-Hatry-Str. 1 | 68163 Mannheim, Germany
60. Thank You
Information: www.adtelligence.de
Become a fan: www.facebook.com/adtelligence
Twitter: www.twitter.com/Michael1980
Connect: www.linkedin.com/in/michaelaltendorf
www.xing.com/profile/Michael_Altendorf
62. Books to Read
Starting a Venture - The Art of the Start – Guy
Kawasaki
Go to market and productization - Steve Blank – 4
steps to epiphany
Got to market - Crossing the Chasm
Web: www.adtelligence.de | Email: info@adtelligence.de | Tel: +49 (0) 621 87 204 066 | Julius-Hatry-Str. 1 | 68163 Mannheim, Germany
63. What kind of Questions do the Investors ask?
Product - What is the Product Roadmap? What are you developing next, how long will it take, and who are your hires to
develop it? How did you make the decisions regarding the Direction the Product is right now? We want to understand your
Decision making Process and your vision of the company. This last point is extremly important.
Market - How big is the market and how will it grow? What are the trends in the market that make now the right time for your
product? If you're in a big enough market, you can afford to make some mistakes (which as startups you will always do!). Who
are your first customers? Are they referenceable? What does your pipeline look like?
Competition - Who are the competitors? What is your competitive advantage and is it sustainable? Hint: IP patents are not
enough.
Team - What are your backgrounds, where did you meet, and why are you the right team to execute on this plan? Who does
what, and who else do you need to hire to build out the right team? Be lean with your costs. No VC likes to see a company that
is spending extraneous money.
Scalability - What are the barriers to growth? There will always be some; be aware of what they are. This could be from the
business model side or the technical product side. Within this there is also the issue of customer acquisition strategy and cost.
Finally, although we do not ask the founder this question, we ask ourselves: In what ways do WE as the VC investor
provide value to this particular entrepreneur/team/startup?
Source: Janet Zhou //Silicon Valley VC May 2010
Web: www.adtelligence.de | Email: info@adtelligence.de | Tel: +49 (0) 621 87 204 066 | Julius-Hatry-Str. 1 | 68163 Mannheim, Germany
64. Week 1: When do I get the Contract and the Money?
When the Investor is interested : First
Round 2 -3 Month Due Diligence Phase
"Finding the Rock": Investors asking
question Founders are answering
Months of Contract Negotiations
Meeting with Notary (Founding GmbH)
Open an Account Source: Wooga
Don't wait for the certificate of
registration, start immediately
Then the Money comes
Web: www.adtelligence.de | Email: info@adtelligence.de | Tel: +49 (0) 621 87 204 066 | Julius-Hatry-Str. 1 | 68163 Mannheim, Germany
65. Week 2: What happens then?
Get an Office
Go to IKEA or buy on eBay
Get a Phone
Write Job Ads
Hire People - Is the Team complete?
No, you can't order a Porsche, a Macbook
or an iPhone
Long Term Investments You can„t go to
the Customer with a ALDI Notebook?
Source: Blog
Web: www.adtelligence.de | Email: info@adtelligence.de | Tel: +49 (0) 621 87 204 066 | Julius-Hatry-Str. 1 | 68163 Mannheim, Germany
66. After 1 year – Breakthrough invention?
Product should be ready
first clients
Pricing clear
Gain clients
Automate process
Build up the team
Iterate!
Web: www.adtelligence.de | Email: info@adtelligence.de | Tel: +49 (0) 621 87 204 066 | Julius-Hatry-Str. 1 | 68163 Mannheim, Germany