This document summarizes recent trends in standards and benchmarking for technology enhanced learning. It discusses how quality assurance bodies like TEQSA are focusing more on ensuring consistency between online and face-to-face courses as well as course quality. The document outlines eight benchmarks for technology enhanced learning and notes that several universities and organizations have developed tools and standards for quality online learning. It also advertises upcoming events at Deakin University on quality assurance and new higher education standards.

1. Latest Trends in Standards and
Benchmarking for Technology
Enhanced Learning: As This Space
Continues to Evolve
Professor Michael Sankey
Learning Futures

2. Quality in TEL
 We know students are seeking consistency within their courses/units in
the online learning environment
 TEQSA also know this
 TEQSA also want a level of consistency for the learning outcomes
between f2f and online courses
 This means institutions need to have quality processes in place to ensure
both course quality and process quality
 Over the last few year TEQSA have been focusing on process quality
 They are now turning their attention to course/unit quality
 But It takes a village to raise a child
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 Few university policy cycles include the value-adding stages of
monitoring, evaluation and benchmarking. This suggests that
many Australian universities will face challenges meeting the
Australian tertiary sector regulators’ requirements regarding
evidence of implementation of policy, and improvement of
policy over time. (Freeman, 2014, P. 84)

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The 8 Benchmarks for TEL
1. Institution-wide policy and governance for technology enhanced learning;
2. Planning for institution-wide quality improvement of technology enhanced
learning;
3. Information technology systems, services and support for technology
enhanced learning;
4. The application of technology enhanced learning services;
5. Staff professional development for the effective use of technology
enhanced learning;
6. Staff support for the use of technology enhanced learning;
7. Student training for the effective use of technology enhanced learning;
8. Student support for the use of technology enhanced learning.

9. Macquarie University 2014
After you have had
the conversation
internally you then
have it with others

10. University of Canberra 29-30 June 2016
27 Institutions from 5 countries

11. It’s about the conversation

12. ACODE-UK
TEL Benchmarking Summit
June 2017

13. This June
http://www.open.ac.uk/acode-uk/

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15. Griffith University 2018
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17. How effective?

20. JCU Baseline Standards
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SDE elements Focus on Student digital experience @ JCU QA
Subject orientation
Students will access the subject outline and introductory recording to orientate
themselves to the subject and to view subject details during the week prior to the
study period commencing.
⎕ Subject Outline
⎕ Welcome video
Learning design
Students will engage with learning materials that are accessible and inclusive,
with legislative requirements and purposefully designed to meet learning
⎕ Ally report
⎕ Subject Outline
⎕ Readings (copyright)
Media content
Students will engage with media content to support their learning – recordings
interactive media.
⎕ BB Subject report
⎕ BB System report
Assessment
Students will access GradeCentre to view assessment results, and where
use online submission and receive feedback electronically.
⎕ BB Subject report
Communications
Students will engage respectfully in essential subject communication through the
subject site including announcements, subject surveys, assessment information,
where appropriate to subject modes, staff-student and peer-peer interactions.
⎕ BB Subject report
⎕ BB System report
Support
Students can access through the subject site support for academic learning,
technologies and wellbeing via links to appropriate services and materials, and
appropriate subject-specific resources.
⎕ SiteImporve

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At the course level we are replete with
tools OLC quality score card and toolkit
 Quality Matters (QM)
 ACODE Threshold Standards for Online Learning Environments
 eLearning Guidelines (New Zealand)
 JISC - eLearning Quality Standards
 European set associated with eExcellence
 E-learning Quality Model (ELQ) out of Sweden
 ICDE
 ASCILITE TELAS
 CoL

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26. What’s happening in your neck of the woods
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28. What technology enhanced learning successes
and challenges have you been experiencing?
Technology Enhanced Learning
This workshop uses a guided, theme-based process to discover the
successes and challenges an institution may be experiencing around
critical elements of technology enhanced learning (TEL)
Developed by Mark Bailye and Caroline Steel. Idea adopted from Ulster Viewpoints Project resources
t l

29. t l
Discover
1
Interpret
2
Pitch
3
Individual Collective Collective
The TEL Discovery workshop
Participants include leadership, central L&T,
IT/library, learning designers, educators and
learners

30. TECHNOLOGYPEDAGOGY
t l
PEOPLE
Academic
Adoption
Usability
Technologies
Assessment
& Feedback
Learner
Engagement
Learner
Impact
Strategy
Developed by
Mark Bailye & Caroline Steel
Copyright © 2018 Blackboard

31. Technology Enhanced Learning
Learner Engagement – The
technologies are used to engage learners
in a wide range of learning activities
Assessment & Feedback – The
technologies are being utilised to support
best practices in assessment and feedback
Academic Adoption – Academics are
aware of the technologies and know how to
use them to enhance learning and teaching
Learner Impact – Learners are aware of
the technologies and can use them to
positively impact their learning
Group: Number: Role: Faculty:
TEL Discovery Cards v2.0
Copyright © 2018 Blackboard
PEDAGOGYPEOPLE
Strategy – The institution has drivers in
place to motivate and advance technology
enhanced learning
Technologies – The combination of
technologies meets the current and future
needs of technology enhanced learning
across the institution
Usability – The technology is simple to
use, easy to navigate and is accessible and
inclusive for users
TECHNOLOGY

33. Two events coming up at Deakin
 ACODE 77 - The New Higher Education Standards Environment:
challenges for premium online learning – 4 October
 TEQSA - Quality Assurance of Online Learning – 27 November
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