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Create a Dead Simple
Process for Building Great
Product

@mtippett

tippett.org

#GROWtalks
Uncharted
Territory

#GROWtalks
#GROWtalks
#GROWtalks
#GROWtalks
#GROWtalks
Greetings, people of India.

#GROWtalks
What You Need for Your Voyage
#GROWtalks
Navigational Tools
vs
Playbooks & Recipes
#GROWtalks
1. Know Your Environment
Corporate

Startup

New Space

Existing Space

High Growth

Indie
#GROWtalks
2. Know Your Vessel
Range - What’s Your Runway?
Speed - How Fast Can it Go?
Crew - How Good are They?
#GROWtalks
3. Know Your Market
Economics
Distribution
Competition
#GROWtalks
4. Know Your Product
Features
Benefits
Usage
#GROWtalks
5. Know How it Ends
When Does it End?
What Does the End Look Like?
What are the Odds?
#GROWtalks
Know

Environment
Vessel
Market
Product
End Game
#GROWtalks
#GROWtalks
#GROWtalks
Navigational Hacks

#GROWtalks
#GROWtalks
#GROWtalks
#GROWtalks
#GROWtalks
Product Meets Market
Discover Customer Needs
Ideate & Build
Launch
#GROWtalks
Jobs to be Done
“People don’t want a quarter-inch drill,
they want a quarter-inch hole.”
Theodore Levitt

#GROWtalks
Discover Customer Needs
Ask What Jobs Need to be Done
Rank and Order
Cut off when MVP
#GROWtalks
Jobs to be Done

#GROWtalks
#GROWtalks
#GROWtalks
#GROWtalks
Performance

Customer
Demand
For Performance
Sustaining
Technology

Disruptive
Technology

Time

Disruptive Technology
#GROWtalks
LOW Satisfaction with current situation HIGH

We should focus only on things that are of highest importance.

But only if the current market
solutions are not appropriate.
This can be measured using
levels of satisfaction.

LOW

Importance of Outcome

HIGH

#GROWtalks
LOW Satisfaction with current situation HIGH

Over Served: Ripe for
disruption through cost
reduction

Google Docs

Appropriately
Served

AirBnB
Poorly Served: Ripe
for new value creation

LOW

Importance of Outcome

HIGH

#GROWtalks
#GROWtalks
#GROWtalks
#GROWtalks
What’s
Next?

#GROWtalks
Thanks!
@mtippett

mike@tippett.org

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Growtalk Product Strategy, Michael Tippett, Director New Products, Hootsuite Labs