1. Account Name: Michele Lynch
Mrs Michele Lynch
20 Wedge CRS
ROWVILLE VIC 3178
15 APR 2015
SERVICE RESTRICTION
If you have made a payment on this account within the last 7 days, please ignore this letter.
Your Account: 7101732605
Hi Michele,
According to our records, your account is still overdue for an amount of 78.57.
Please pay in full immediately.
Regrettably, if we do not receive payment, your service will be reviewed for restriction 7 days from the date
of this letter.
You will still be liable for any outstanding charges, including a late payment fee of $10 if the bill remains
unpaid.
If you are unable to make payment at this time we strongly recommend that you call us on 1300 304 090
Monday to Friday, 8.30am to 5pm EST to make a suitable arrangement.
To see your bill online at any time, go to www.virginmobile.com.au and login to My Account.
Sincerely,
The Virgin Mobile Collections Team
Paying your bill
CREDIT CARD:
Online - Log in to “My Account” from virginmobile.com.au and fill in your payment details
Phone - Give us a call on 1300 555 100 and pay today
BPAY: Made through your financial institution using Biller Code 24406. Ref. No. 7101732605
MAIL: Cheque or money order with your account number written clearly on the back to Virgin
Mobile Locked Bag 17, Royal Exchange NSW 1225.
More Information or Payment Arrangements
If payment can not be made within the next 7 days please contact our Financial Services department on
1300 304 090. For any Customer Service related queries or to confirm recent payment please contact us on
1300 555 100
If you are experiencing financial difficulties, you may be eligible for assistance under our Financial Hardship
Policy. See http://www.virginmobile.com.au/financial-hardship-policy or contact us for more information. A
community financial counsellor may also be able to help you with your financial situation. Please contact your
local community services or local government for further information.