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leadership
challenges
today
Mick Yates
Professor & Leadership Strategist
University of Leeds / LeaderValues
© mick yates 2014 page 2
© mick yates 2014 page 3
© mick yates 2014 page 4
heroes
© mick yates 2014 page 5
solo leaders pairs teams collaborative
© mick yates 2014 page 6
leadership is different to management
leaders always make changes
management is necessary but not
sufficient
managers institutionalize the “status quo”
© mick yates 2014 page 7
• leadership is more than management
• leaders have a rock-solid value system
which is congruent with their followers
• leaders are interdependent with followers
• leaders always accelerate change
• leaders make the complicated simple
• leaders are story tellers
• leadership is a process – not an event
© mick yates 2014 page
7
© mick yates 2014 page 8
implication one:
leadership combines strategy,
action, people skills and organization
it is not just about personal style
© mick yates 2014 page 9
implication two:
leadership is not just about
the person “at the top”
everyone has things to get done
and people to motivate
© mick yates 2014 page 10
implication three:
leadership as a process can be learnt
© mick yates 2014 page 11
© mick yates 2014 page 12
Thomas A.
Edison
“vision without
execution
Is hallucination”
© mick yates 2014 page 13
© mick yates 2014 page 14
© mick yates 2014 page 15
© mick yates 2014 page 16
Envision: create & communicate an
innovative & winning strategy
• the mission
• strategic choices
• numerical goals
• time frame to achieve our goals
• competitive advantages and competencies
• challenges
• next twelve months priorities
© mick yates 2014 page 17
Enable: identify & use appropriate
tools, processes, people &
structures• the right tools
• enough tools
• the right organization structure
• the right people for today and for the future
• the right training
• the right financial resources
• the right information systems
• everyone in the team can handle the complexity of the job
© mick yates 2014 page 18
Empower: develop & measure
interdependent & effective teams
• everyone in the organization has shared values
• the team is operating as an interdependent group
• clarified roles & responsibilities for everyone in the team
• we all have space to innovate
• we all have clear personal objectives
• all team members have agreed personal development plans
© mick yates 2014 page 19
Energize: consistent personal
leadership
• open with both praise and constructive criticism
• make decisions in a timely manner
• thrive in uncertain circumstances
• appreciate the value of diversity
• feel optimistic about the future
• provide clear and consistent communication at all levels
• provide timely feedback on changes to the plan
• the team helps each other constructively deal with
difference
• everyone in the team supports the final decision
© mick yates 2014 page 20
© mick yates 2014 page 21
GENGHIS KHAN
ENVISION
To stop the Mongol tribes fighting, & to
preserve their nomadic lifestyle. To live off
the land. Realize their longstanding dream
of “conquering the World".
ENABLE
The compound bow & short stirrup. The
"Yasa" legal code. Merit based army units
of 10, 1000, 10000. Peacetime “Pony
express”.
EMPOWER
Genghis trusted Locals running conquered
cities. He promoted on merit. He was
generous, very loyal, & very frank.
ENERGIZE
He personified strong & clear Mongol
values. Genghis always led from the front.
He was charismatic. Either surrender &
maintain your way of life, or be
slaughtered….
© mick yates 2014 page 22
EGLANTYNE JEBB
ENVISION
Make a lasting change for all children, via
modern management, finance & “self help”.
The Rights of the Child. Global.
ENABLE
Modern management techniques. Clear
operational principles. Organization.
UK branch structure.
Permanent Save the Children Fund.
EMPOWER
Empowered children.
Empowered Save’s workers.
Empowered all religious groups.
Decentralized structure with common
values.
ENERGIZE
Charismatic. Universalist.
Dealt with issues. Hard working / practical.
Advocacy & selling.
© mick yates 2014 page 23
© mick yates 2014 page 24
"THE COLLECTIVE
HOW"
"THE COLLECTIVE
WHAT"
ENVISION ENABLE EMPOWER
ENERGIZE
"THE INDIVIDUAL
WHY"
© mick yates 2014 page 25
Leadership is the energetic process of
getting people fully and willingly
committed to a new and sustainable
course of action, to meet commonly
agreed objectives whilst having
commonly held values
© mick yates 2014 page 25
© mick yates 2014 page 26
leadership challenges
1. high performance systems
2. democratization
3. innovation networks
4. global-local paradox
5. employee engagement
6. data revolution
© mick yates 2014 page 27
leadership challenges
1. high performance systems
2. democratization
3. innovation networks
4. global-local paradox
5. employee engagement
6. data revolution
© mick yates 2014 page 28
• best in class results
• motivated people
• sustained, superior value to customers
• sustained, superior value to all stakeholders
• continuous innovation
1. high performance systems
© mick yates 2014 page 29© mick yates 2012 page
29
© mick yates 2014 page 30
“all organizations are perfectly designed
to get the results they get”
david p. hanna 1988
BUSINESS
SITUATION
BUSINESS
STRATEGY
CULTURE
BUSINESS
RESULTS
© mick yates 2012 page
30
© mick yates 2014 page 31© mick yates 2012 page
31
“all organizations are perfectly designed
to get the results they get”
david p. hanna 1988
© mick yates 2014 page 32
© mick yates 2014 page 33
leadership challenges
1. high performance systems
2. democratization
3. innovation networks
4. global-local paradox
5. employee engagement
6. data revolution
© mick yates 2014 page 34© mick yates 2012 page
34
© mick yates 2014 page 35
© mick yates 2014 page 36
© mick yates 2014 page 37
distributed leadership is built on
common tasks and shared values in a
networked organization
© mick yates 2014 page 37
© mick yates 2014 page 38
© mick yates 2014 page 39
leadership challenges
1. high performance systems
2. democratization
3. innovation networks
4. global-local paradox
5. employee engagement
6. data revolution
© mick yates 2014 page 40
• work – daily exchange
• social – “check in,” inside
and outside the office
• innovation – collaboration
• expert advice – problem
solving
• career guidance – advice
• learning – self development
Karen Stephenson
networks we belong to
© mick yates 2014 page 41
© mick yates 2014 page 42
six degrees of separation
…
… three degrees of
influence
© mick yates 2014 page 42
© mick yates 2014 page 43
© mick yates 2014 page 44
© mick yates 2014 page 45
leadership challenges
1. high performance systems
2. democratization
3. innovation networks
4. global-local paradox
5. employee engagement
6. data revolution
© mick yates 2014 page 46
© mick yates 2014 page 47
© mick yates 2014 page 48
© mick yates 2014 page 49
leadership challenges
1. high performance systems
2. democratization
3. innovation networks
4. global-local paradox
5. employee engagement
6. data revolution
© mick yates 2014 page 50
© mick yates 2014 page 51
HEAD: How people think about their
business, their world
HEART: The feelings and emotions people
experience when confronted with the change
HANDS: The changes in skill and
competence required to function
successfully in the new state
wessel pretorious
© mick yates 2014 page 52
leadership challenges
1. high performance systems
2. democratization
3. innovation networks
4. global-local paradox
5. employee engagement
6. data revolution
© mick yates 2014 page 53
5 exabytes
© mick yates 2014 page 54
5 exabytes
© mick yates 2014 page 55
source: Qmee
© mick yates 2014 page 56
Gartner / IBM
© mick yates 2014 page 57
=
tiny data + unstructured data = big data
© mick yates 2014 page 58
customer “pull”
© mick yates 2014 page 59
customer
centricity
© mick yates 2014 page 60
© mick yates 2014 page 61
a fair exchange
© mick yates 2014 page 62
© mick yates 2014 page 63
governance
© mick yates 2014 page 64
policy
© mick yates 2014 page 65
tests
© mick yates 2014 page 66
you
OWN
all of
YOUR
data
© mick yates 2014 page 67
envision strategy
enable change
empower people
energize success
© mick yates 2014 page 68
envision a customer centric enterprise
• clear strategic choices
• create a case for change
that inspires people
• define an alternative and
viable future state
© mick yates 2014 page 69
© mick yates 2014 page 70
enable Big Data operations
• create the right organization shape
• use the right tools & technology
• put change agents in place
• create a transition program
© mick yates 2014 page 71
© mick yates 2014 page 72
empower everyone to act on Big Data
• personalise the execution
• hire, train, engage
the right employees
• execute a symbolic end
to the status quo
• build options to deal with resistance
© mick yates 2014 page 73
© mick yates 2014 page 74
energize as a Big Data leader
• constantly advocate the change
– and use the data
• create a locally owned rewards plan
• walk the talk …
© mick yates 2014 page 75
Deloitte “Analytics Advantage” 2013
© mick yates 2014 page 76
leadership challenges
1. high performance systems
2. democratization
3. innovation networks
4. global-local paradox
5. employee engagement
6. data revolution
© mick yates 2014 page 77
mickyates
www.mickyates.com
www.leader-values.com
leadership challenges
today

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Leadership Challenges Today

  • 1. leadership challenges today Mick Yates Professor & Leadership Strategist University of Leeds / LeaderValues
  • 2. © mick yates 2014 page 2
  • 3. © mick yates 2014 page 3
  • 4. © mick yates 2014 page 4 heroes
  • 5. © mick yates 2014 page 5 solo leaders pairs teams collaborative
  • 6. © mick yates 2014 page 6 leadership is different to management leaders always make changes management is necessary but not sufficient managers institutionalize the “status quo”
  • 7. © mick yates 2014 page 7 • leadership is more than management • leaders have a rock-solid value system which is congruent with their followers • leaders are interdependent with followers • leaders always accelerate change • leaders make the complicated simple • leaders are story tellers • leadership is a process – not an event © mick yates 2014 page 7
  • 8. © mick yates 2014 page 8 implication one: leadership combines strategy, action, people skills and organization it is not just about personal style
  • 9. © mick yates 2014 page 9 implication two: leadership is not just about the person “at the top” everyone has things to get done and people to motivate
  • 10. © mick yates 2014 page 10 implication three: leadership as a process can be learnt
  • 11. © mick yates 2014 page 11
  • 12. © mick yates 2014 page 12 Thomas A. Edison “vision without execution Is hallucination”
  • 13. © mick yates 2014 page 13
  • 14. © mick yates 2014 page 14
  • 15. © mick yates 2014 page 15
  • 16. © mick yates 2014 page 16 Envision: create & communicate an innovative & winning strategy • the mission • strategic choices • numerical goals • time frame to achieve our goals • competitive advantages and competencies • challenges • next twelve months priorities
  • 17. © mick yates 2014 page 17 Enable: identify & use appropriate tools, processes, people & structures• the right tools • enough tools • the right organization structure • the right people for today and for the future • the right training • the right financial resources • the right information systems • everyone in the team can handle the complexity of the job
  • 18. © mick yates 2014 page 18 Empower: develop & measure interdependent & effective teams • everyone in the organization has shared values • the team is operating as an interdependent group • clarified roles & responsibilities for everyone in the team • we all have space to innovate • we all have clear personal objectives • all team members have agreed personal development plans
  • 19. © mick yates 2014 page 19 Energize: consistent personal leadership • open with both praise and constructive criticism • make decisions in a timely manner • thrive in uncertain circumstances • appreciate the value of diversity • feel optimistic about the future • provide clear and consistent communication at all levels • provide timely feedback on changes to the plan • the team helps each other constructively deal with difference • everyone in the team supports the final decision
  • 20. © mick yates 2014 page 20
  • 21. © mick yates 2014 page 21 GENGHIS KHAN ENVISION To stop the Mongol tribes fighting, & to preserve their nomadic lifestyle. To live off the land. Realize their longstanding dream of “conquering the World". ENABLE The compound bow & short stirrup. The "Yasa" legal code. Merit based army units of 10, 1000, 10000. Peacetime “Pony express”. EMPOWER Genghis trusted Locals running conquered cities. He promoted on merit. He was generous, very loyal, & very frank. ENERGIZE He personified strong & clear Mongol values. Genghis always led from the front. He was charismatic. Either surrender & maintain your way of life, or be slaughtered….
  • 22. © mick yates 2014 page 22 EGLANTYNE JEBB ENVISION Make a lasting change for all children, via modern management, finance & “self help”. The Rights of the Child. Global. ENABLE Modern management techniques. Clear operational principles. Organization. UK branch structure. Permanent Save the Children Fund. EMPOWER Empowered children. Empowered Save’s workers. Empowered all religious groups. Decentralized structure with common values. ENERGIZE Charismatic. Universalist. Dealt with issues. Hard working / practical. Advocacy & selling.
  • 23. © mick yates 2014 page 23
  • 24. © mick yates 2014 page 24 "THE COLLECTIVE HOW" "THE COLLECTIVE WHAT" ENVISION ENABLE EMPOWER ENERGIZE "THE INDIVIDUAL WHY"
  • 25. © mick yates 2014 page 25 Leadership is the energetic process of getting people fully and willingly committed to a new and sustainable course of action, to meet commonly agreed objectives whilst having commonly held values © mick yates 2014 page 25
  • 26. © mick yates 2014 page 26 leadership challenges 1. high performance systems 2. democratization 3. innovation networks 4. global-local paradox 5. employee engagement 6. data revolution
  • 27. © mick yates 2014 page 27 leadership challenges 1. high performance systems 2. democratization 3. innovation networks 4. global-local paradox 5. employee engagement 6. data revolution
  • 28. © mick yates 2014 page 28 • best in class results • motivated people • sustained, superior value to customers • sustained, superior value to all stakeholders • continuous innovation 1. high performance systems
  • 29. © mick yates 2014 page 29© mick yates 2012 page 29
  • 30. © mick yates 2014 page 30 “all organizations are perfectly designed to get the results they get” david p. hanna 1988 BUSINESS SITUATION BUSINESS STRATEGY CULTURE BUSINESS RESULTS © mick yates 2012 page 30
  • 31. © mick yates 2014 page 31© mick yates 2012 page 31 “all organizations are perfectly designed to get the results they get” david p. hanna 1988
  • 32. © mick yates 2014 page 32
  • 33. © mick yates 2014 page 33 leadership challenges 1. high performance systems 2. democratization 3. innovation networks 4. global-local paradox 5. employee engagement 6. data revolution
  • 34. © mick yates 2014 page 34© mick yates 2012 page 34
  • 35. © mick yates 2014 page 35
  • 36. © mick yates 2014 page 36
  • 37. © mick yates 2014 page 37 distributed leadership is built on common tasks and shared values in a networked organization © mick yates 2014 page 37
  • 38. © mick yates 2014 page 38
  • 39. © mick yates 2014 page 39 leadership challenges 1. high performance systems 2. democratization 3. innovation networks 4. global-local paradox 5. employee engagement 6. data revolution
  • 40. © mick yates 2014 page 40 • work – daily exchange • social – “check in,” inside and outside the office • innovation – collaboration • expert advice – problem solving • career guidance – advice • learning – self development Karen Stephenson networks we belong to
  • 41. © mick yates 2014 page 41
  • 42. © mick yates 2014 page 42 six degrees of separation … … three degrees of influence © mick yates 2014 page 42
  • 43. © mick yates 2014 page 43
  • 44. © mick yates 2014 page 44
  • 45. © mick yates 2014 page 45 leadership challenges 1. high performance systems 2. democratization 3. innovation networks 4. global-local paradox 5. employee engagement 6. data revolution
  • 46. © mick yates 2014 page 46
  • 47. © mick yates 2014 page 47
  • 48. © mick yates 2014 page 48
  • 49. © mick yates 2014 page 49 leadership challenges 1. high performance systems 2. democratization 3. innovation networks 4. global-local paradox 5. employee engagement 6. data revolution
  • 50. © mick yates 2014 page 50
  • 51. © mick yates 2014 page 51 HEAD: How people think about their business, their world HEART: The feelings and emotions people experience when confronted with the change HANDS: The changes in skill and competence required to function successfully in the new state wessel pretorious
  • 52. © mick yates 2014 page 52 leadership challenges 1. high performance systems 2. democratization 3. innovation networks 4. global-local paradox 5. employee engagement 6. data revolution
  • 53. © mick yates 2014 page 53 5 exabytes
  • 54. © mick yates 2014 page 54 5 exabytes
  • 55. © mick yates 2014 page 55 source: Qmee
  • 56. © mick yates 2014 page 56 Gartner / IBM
  • 57. © mick yates 2014 page 57 = tiny data + unstructured data = big data
  • 58. © mick yates 2014 page 58 customer “pull”
  • 59. © mick yates 2014 page 59 customer centricity
  • 60. © mick yates 2014 page 60
  • 61. © mick yates 2014 page 61 a fair exchange
  • 62. © mick yates 2014 page 62
  • 63. © mick yates 2014 page 63 governance
  • 64. © mick yates 2014 page 64 policy
  • 65. © mick yates 2014 page 65 tests
  • 66. © mick yates 2014 page 66 you OWN all of YOUR data
  • 67. © mick yates 2014 page 67 envision strategy enable change empower people energize success
  • 68. © mick yates 2014 page 68 envision a customer centric enterprise • clear strategic choices • create a case for change that inspires people • define an alternative and viable future state
  • 69. © mick yates 2014 page 69
  • 70. © mick yates 2014 page 70 enable Big Data operations • create the right organization shape • use the right tools & technology • put change agents in place • create a transition program
  • 71. © mick yates 2014 page 71
  • 72. © mick yates 2014 page 72 empower everyone to act on Big Data • personalise the execution • hire, train, engage the right employees • execute a symbolic end to the status quo • build options to deal with resistance
  • 73. © mick yates 2014 page 73
  • 74. © mick yates 2014 page 74 energize as a Big Data leader • constantly advocate the change – and use the data • create a locally owned rewards plan • walk the talk …
  • 75. © mick yates 2014 page 75 Deloitte “Analytics Advantage” 2013
  • 76. © mick yates 2014 page 76 leadership challenges 1. high performance systems 2. democratization 3. innovation networks 4. global-local paradox 5. employee engagement 6. data revolution
  • 77. © mick yates 2014 page 77 mickyates www.mickyates.com www.leader-values.com leadership challenges today

Notas del editor

  1. Volume: 90% of all data created past two yearsVariety: 90% of all data is unstructuredVelocity: 200 million emails a minuteVeracity: 1 in 3 leaders don’t trust the dataVariability: meaning changes with the contextVisualization: is essentialValue: data is worthless unless there is action
  2. CEO of a global retailer uses advanced analytics reports to get an sku by sku understanding of what is going onhe runs a report just before visiting a countryhe knows more about local specifics than the local management doeveryone gets the point …!