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Self-Insurance Institute of
America, Inc. (SIIA)
CAPTIVE MANAGER
CODE OF CONDUCT
January 2019
Captive Manager
Code of Conduct
1 | P a g e
Introduction
Captive insurance companies are successfully utilized by businesses, large and small, to
solve their risk management and risk financing needs. The service provided by Captive
Managers, their understanding of the complex issues related to captive insurance
companies, their experience, their good judgment, and their personal and professional
integrity all play an important role in this continued success. Captive Managers must
observe high standards of ethical conduct to properly serve their clients and to increase
the captive industry’s role as a premier risk management and financing tool. The
provisions of the Code of Conduct are designed to advance these objectives.
Code of Conduct
The purpose of the Code of Conduct is to provide guidance to Captive Managers in the
conduct of their captive insurance management and reinsurance business. The Code of
Conduct is comprised of five Canons. The Code of Conduct is not intended to supplant
or augment the laws and regulations of a specific jurisdiction, contracts between the
Captive Manager and its clients, or the Captive Manager’s general responsibility for
ethical and prudent behavior. These Canons set forth considerations and behavioral
standards that Captive Managers may share with clients and other interested parties. It
is expected that Captive Manager’s clients and advisors will adapt their own behavior to
the standards set forth in the Canons to avoid placing Captive Managers in positions
where they are at risk of contravening the Canons.
The Code of Conduct is a set of guidelines and is not intended to establish rigid rules or
requirements. The appropriateness and applicability of each of the Canons to any captive
program depends largely on the unique facts and circumstances associated with that
program.
Captive Manager
Code of Conduct
2 | P a g e
Canon I. Integrity
A. Captive Managers should uphold and encourage the adherence to,
development and improvement of laws and regulations that foster the
integrity of, and confidence in, the captive industry.
B. Captive Managers should not willfully violate any laws or regulations in
either their professional conduct or dealings with the public. They
should be familiar with the federal and state laws that regulate captives
and insurance transactions, as applicable, while maintaining all
necessary authorizations and licenses as required by the domicile(s) of
the captives that they manage.
C. Captive Managers should cooperate with the domicile regulators and
inform their clients they have the obligation to do so.
D. Captive Managers should represent accurately their qualifications and
capabilities to serve prospective and current clients.
E. Captive Managers should communicate accurately and clearly with their
clients in all matters, including the terms of the engagement and any
contracts or insurance related thereto.
F. When advising prospective clients, Captive Managers should use their
best efforts to gather all relevant facts, should evaluate the
reasonableness of any assumptions or representations, and should assist
the prospective client to decide whether a captive program is
appropriate for its business risks.
G. Captive Managers should avoid being drawn into giving advice on
matters where they have limited qualifications or experience. In such
circumstances, Captive Managers should seek advice from an expert or
direct the client to one. Captive Managers may properly educate and
inform clients and prospects on all matters on which they have
knowledge.
H. Captive Managers should be courteous and cooperative to other Captive
Managers, captive owners, other service providers, and regulatory
authorities. This cooperation should be upheld in all business dealings,
especially if a change of captive management occurs, where Captive
Managers should make best efforts to ensure that the transition is
smooth and efficient. If Captive Managers communicate about other
Captive Managers to prospective or current clients, they should be
accurate and truthful.
Captive Manager
Code of Conduct
3 | P a g e
Canon II. Conflicts of Interest
A. Captive Managers should avoid conflicts of interest.
B. It is common practice in the captive insurance industry for a Captive
Manager to provide multiple services to the same client, including
without limitation captive management, reinsurance brokerage and risk
pooling. Although the provision of multiple services can create a
potential conflict of interest, the use of proper disclosures and checks
and balances can prevent a potential conflict of interest from becoming
an actual conflict of interest and allow a Captive Manager to properly
and ethically provide multiple services to the same client. Where
providing multiple services to the same client, a Captive Manager should
ensure full disclosure and employ appropriate checks and balances.
C. If a Captive Manager has an actual conflict of interest with a client or
prospective client such that the Captive Manager’s interests are adverse
to the client or prospective client, the Captive Managers should disclose
this conflict of interest in writing to the client or prospective client, and
obtain the consent from the client or prospective client before
continuing a business transaction or relationship.
D. Captive Managers should retain the autonomy necessary to make
independent decisions, to exercise judgment, and to offer advice, the
goal always being to serve the best interests of the client.
Canon III. Confidentiality
A. Except when required by statute, regulation, regulatory or judicial order,
Captive Managers should be faithful to the relationship of trust and
confidentiality inherent in their relationship with their prospective and
current clients.
Canon IV. Advertising
A. Captive Managers should be truthful in advertising their experience,
capabilities and services. Captive Managers should not seek to obtain
clients by advertising or other forms of solicitation that is false,
misleading or deceptive.
B. Captive Managers should endeavor to maintain a dignified and
honorable public image of the captive insurance industry. They should
seek positive and honorable relationships with other insurance
professionals.
Captive Manager
Code of Conduct
4 | P a g e
Canon V. Practice Management
Captive Managers should follow reasonably prudent captive insurance
business practices, which may include, as is necessary in individual
circumstances and without limitation, the following:
A. Internal Controls – The Captive Manager should provide the owner (or
delegated officer) of the captive with an operations manual outlining key
policies and procedures that should be put in place to safeguard assets,
provide reliable financial information, promote efficient and effective
operations, and adhere to the policy standards promulgated by the
domicile. Further, the Captive Manager should have written operating
procedures for the internal management of captives and use its best
efforts to follow such procedures. Such procedures should be updated as
necessary.
B. Communication, Compliance, Annual Review
1. Client Communication – The Captive Manager should facilitate
ongoing communication between the board, captive owners or
captive management, service providers, and regulators.
a) Client’s risk management goals and objectives – Should be
reviewed regularly. As required, Captive Managers should
promptly file with the domicile regulators any material changes
in coverage, management, service providers or investment policy.
b) Third-party advisors (actuary, auditing firm, etc.) – If engaged to
do so, the Captive Manager should effectively and prudently
manage the various outside service providers necessary to
operate the captive. Service providers should be appointed by the
board annually.
2. Regulatory compliance – The Captive Manager should comply with
all domicile regulatory filings and other requirements and review
regulatory compliance items with the board at least annually. The
Captive Manager should document and timely correct any material
non-compliance issues. To the extent feasible, Captive Managers
should comply with regulatory deadlines and not routinely request
“due date” extensions.
As the Captive Manager is the interface between the captive owner(s)
and regulatory authorities, the Captive Manager should maintain
regular communication with domicile regulators.
3. Insuring agreement(s) (policy, fronting, reinsurance, and similar
agreements) - should be reviewed and reissued regularly, typically
Captive Manager
Code of Conduct
5 | P a g e
annually. If changes to terms or coverage require a business plan
change to be filed with the domicile, the Captive Manager should
timely file such change.
4. Solvency and Financial Strength – Captive management should be
familiar with and utilize appropriate procedures and tests to monitor
solvency and financial strength as appropriate for the particular
captive client and domicile.
5. Investment strategy – The investment policy should be reviewed
regularly.
C. Record Retention Policy – Electronic or physical copies of all
operational data should be maintained for the life of the captive or as
required by law, and for the period of years legally required after
termination of the captive management relationship. Appropriate
electronic information technology should be utilized for access, back-up
and security of captive records.
D. Agreements – The Captive Manager and client should have an executed,
written contract that describes the material terms and conditions of the
agreement between the parties.

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MIJS Captive Management, LLC as a member of the SIIA’s Enterprise Risk Committee

  • 1. Self-Insurance Institute of America, Inc. (SIIA) CAPTIVE MANAGER CODE OF CONDUCT January 2019
  • 2. Captive Manager Code of Conduct 1 | P a g e Introduction Captive insurance companies are successfully utilized by businesses, large and small, to solve their risk management and risk financing needs. The service provided by Captive Managers, their understanding of the complex issues related to captive insurance companies, their experience, their good judgment, and their personal and professional integrity all play an important role in this continued success. Captive Managers must observe high standards of ethical conduct to properly serve their clients and to increase the captive industry’s role as a premier risk management and financing tool. The provisions of the Code of Conduct are designed to advance these objectives. Code of Conduct The purpose of the Code of Conduct is to provide guidance to Captive Managers in the conduct of their captive insurance management and reinsurance business. The Code of Conduct is comprised of five Canons. The Code of Conduct is not intended to supplant or augment the laws and regulations of a specific jurisdiction, contracts between the Captive Manager and its clients, or the Captive Manager’s general responsibility for ethical and prudent behavior. These Canons set forth considerations and behavioral standards that Captive Managers may share with clients and other interested parties. It is expected that Captive Manager’s clients and advisors will adapt their own behavior to the standards set forth in the Canons to avoid placing Captive Managers in positions where they are at risk of contravening the Canons. The Code of Conduct is a set of guidelines and is not intended to establish rigid rules or requirements. The appropriateness and applicability of each of the Canons to any captive program depends largely on the unique facts and circumstances associated with that program.
  • 3. Captive Manager Code of Conduct 2 | P a g e Canon I. Integrity A. Captive Managers should uphold and encourage the adherence to, development and improvement of laws and regulations that foster the integrity of, and confidence in, the captive industry. B. Captive Managers should not willfully violate any laws or regulations in either their professional conduct or dealings with the public. They should be familiar with the federal and state laws that regulate captives and insurance transactions, as applicable, while maintaining all necessary authorizations and licenses as required by the domicile(s) of the captives that they manage. C. Captive Managers should cooperate with the domicile regulators and inform their clients they have the obligation to do so. D. Captive Managers should represent accurately their qualifications and capabilities to serve prospective and current clients. E. Captive Managers should communicate accurately and clearly with their clients in all matters, including the terms of the engagement and any contracts or insurance related thereto. F. When advising prospective clients, Captive Managers should use their best efforts to gather all relevant facts, should evaluate the reasonableness of any assumptions or representations, and should assist the prospective client to decide whether a captive program is appropriate for its business risks. G. Captive Managers should avoid being drawn into giving advice on matters where they have limited qualifications or experience. In such circumstances, Captive Managers should seek advice from an expert or direct the client to one. Captive Managers may properly educate and inform clients and prospects on all matters on which they have knowledge. H. Captive Managers should be courteous and cooperative to other Captive Managers, captive owners, other service providers, and regulatory authorities. This cooperation should be upheld in all business dealings, especially if a change of captive management occurs, where Captive Managers should make best efforts to ensure that the transition is smooth and efficient. If Captive Managers communicate about other Captive Managers to prospective or current clients, they should be accurate and truthful.
  • 4. Captive Manager Code of Conduct 3 | P a g e Canon II. Conflicts of Interest A. Captive Managers should avoid conflicts of interest. B. It is common practice in the captive insurance industry for a Captive Manager to provide multiple services to the same client, including without limitation captive management, reinsurance brokerage and risk pooling. Although the provision of multiple services can create a potential conflict of interest, the use of proper disclosures and checks and balances can prevent a potential conflict of interest from becoming an actual conflict of interest and allow a Captive Manager to properly and ethically provide multiple services to the same client. Where providing multiple services to the same client, a Captive Manager should ensure full disclosure and employ appropriate checks and balances. C. If a Captive Manager has an actual conflict of interest with a client or prospective client such that the Captive Manager’s interests are adverse to the client or prospective client, the Captive Managers should disclose this conflict of interest in writing to the client or prospective client, and obtain the consent from the client or prospective client before continuing a business transaction or relationship. D. Captive Managers should retain the autonomy necessary to make independent decisions, to exercise judgment, and to offer advice, the goal always being to serve the best interests of the client. Canon III. Confidentiality A. Except when required by statute, regulation, regulatory or judicial order, Captive Managers should be faithful to the relationship of trust and confidentiality inherent in their relationship with their prospective and current clients. Canon IV. Advertising A. Captive Managers should be truthful in advertising their experience, capabilities and services. Captive Managers should not seek to obtain clients by advertising or other forms of solicitation that is false, misleading or deceptive. B. Captive Managers should endeavor to maintain a dignified and honorable public image of the captive insurance industry. They should seek positive and honorable relationships with other insurance professionals.
  • 5. Captive Manager Code of Conduct 4 | P a g e Canon V. Practice Management Captive Managers should follow reasonably prudent captive insurance business practices, which may include, as is necessary in individual circumstances and without limitation, the following: A. Internal Controls – The Captive Manager should provide the owner (or delegated officer) of the captive with an operations manual outlining key policies and procedures that should be put in place to safeguard assets, provide reliable financial information, promote efficient and effective operations, and adhere to the policy standards promulgated by the domicile. Further, the Captive Manager should have written operating procedures for the internal management of captives and use its best efforts to follow such procedures. Such procedures should be updated as necessary. B. Communication, Compliance, Annual Review 1. Client Communication – The Captive Manager should facilitate ongoing communication between the board, captive owners or captive management, service providers, and regulators. a) Client’s risk management goals and objectives – Should be reviewed regularly. As required, Captive Managers should promptly file with the domicile regulators any material changes in coverage, management, service providers or investment policy. b) Third-party advisors (actuary, auditing firm, etc.) – If engaged to do so, the Captive Manager should effectively and prudently manage the various outside service providers necessary to operate the captive. Service providers should be appointed by the board annually. 2. Regulatory compliance – The Captive Manager should comply with all domicile regulatory filings and other requirements and review regulatory compliance items with the board at least annually. The Captive Manager should document and timely correct any material non-compliance issues. To the extent feasible, Captive Managers should comply with regulatory deadlines and not routinely request “due date” extensions. As the Captive Manager is the interface between the captive owner(s) and regulatory authorities, the Captive Manager should maintain regular communication with domicile regulators. 3. Insuring agreement(s) (policy, fronting, reinsurance, and similar agreements) - should be reviewed and reissued regularly, typically
  • 6. Captive Manager Code of Conduct 5 | P a g e annually. If changes to terms or coverage require a business plan change to be filed with the domicile, the Captive Manager should timely file such change. 4. Solvency and Financial Strength – Captive management should be familiar with and utilize appropriate procedures and tests to monitor solvency and financial strength as appropriate for the particular captive client and domicile. 5. Investment strategy – The investment policy should be reviewed regularly. C. Record Retention Policy – Electronic or physical copies of all operational data should be maintained for the life of the captive or as required by law, and for the period of years legally required after termination of the captive management relationship. Appropriate electronic information technology should be utilized for access, back-up and security of captive records. D. Agreements – The Captive Manager and client should have an executed, written contract that describes the material terms and conditions of the agreement between the parties.