Many Organization uses MS Outlook (Email client) and Exchange Server (Mail Server) to achieve fast and secure communication. When you use Microsoft Outlook, your emails messages, calendar, tasks, and other items are saved on a mail server, on your computer or both. Most of the time, Outlook Data files gets corrupted or unreadable. This presentation will show you hoe to recover deleted, corrupt Outlook data files like OST and PST.

1. How to Recover Outlook
Data

2. Table of Contents
• Microsoft Outlook- An Introduction
Components of MS Outlook Features of MS Outlook
Protocols associated Why to choose MS Outlook
• Introduction to Outlook Data Files
• OST Files
• PST Files
• What is PST File PST File Format Types
• Drawback of using PST files Top Reason for PST file corruption
• Error Message after PST File Corruption
• How to repair a Damaged PST file using Microsoft Inbox
Repair Tool (scanpst.exe)
• Pros and Cons of scanpst.exe tool
• What to do if scanpst.exe fails to repair a corrupted PST.
• PCVITA Recover Outlook Specs.
• How tool works?

3. Microsoft Outlook-An Introduction
• Many Organization use MS Outlook (Email client) and
Exchange Server (Mail Server) to achieve fast and
secure communication.
• It can be used as a stand-alone application, or can
work with Microsoft Exchange Server.
• Not just a simple Email client but a full featured PIM
(Personal Information Manager).

4. Components of MS Outlook
• Email client
• Calendaring
• Task Manager (To-Do List)
• Contact Manager
• Note Taking
• Journal (Timeline view)
• Web browsing

5. Features of MS Outlook
• To create, manage and share a calendar, tasks, contacts
• For browsing web.
• Supports POP3 and IMAP protocols.
• Integration of social networks (Facebook, Linkedin and Windows Live
Messenger)

6. Protocols Associated with MS Outlook
Post office Protocol (POP) Internet Message Access Protocol
(IMAP)
110 (Non Encrypted) and
995 (Encrypted)
143 (Non-encrypted) and
993 (Encrypted)
Reduces the space your email account uses on
your web server.
Allows simultaneous access by
multiple clients.
Messages are downloaded locally and removed
from the servers.
More suitable to access your email
from different locations or if your
messages are managed by
multiple users.
SMTP for Sending Mails POP and IMAP for Receiving Emails
Default ports 25 and 465

7. Top Reason to Choose Outlook over any
other Email Client
• Outlook and Microsoft Exchange Play Well Together.
• Outlook Offers Integrated Calendar, Tasks, etc
• Outlook Integrates with Many Devices and
Applications
• Outlook Plays Well With Active Directory.

8. Introduction to Outlook Data Files
• When you use Microsoft Outlook, your emails messages, calendar,
tasks, and other items are saved on a mail server, on your computer,
or both.
• Outlook items that are saved on your computer, are kept in an
Outlook Data File (.pst and .ost).

9. OST Files
• An OST file is an offline folder file in Microsoft Outlook.
• Outlook Data Files (.ost) are used when you have an Exchange
account and want to work offline
• Outlook Data Files (.ost) are always copies of items that are saved on
a mail server and don’t have to be backed up like Outlook Data Files
(.pst).

10. What is PST File
• Personal folders, or simply PSTs, contains email messages and other
Outlook content like tasks list, contacts etc.
• Always stored on client computers.
• Portable: Means you can easily transfer them form one system to
another and access all your Outlook data.
• Acts as backup data for individual user.

11. PST File Format Types
ANSI UNICODE
MS Outlook Version
Support
2002 and earlier 2003 and later
Multiple character
sets Support
No Yes
Size Limit 2 GB Depends on the
Outlook Version
(min. 20 GB)
Items per folder
Limitation
Limited No Limitation
Bits Used to
Represent code
Point
8 bits 32 bit (UTF-32, 16,
8)

12. Drawback of PST Files
• Security & Management Issues: Once the data is in PST file of user
system, the server admin has no control over it. If you as a server
admin want to find all copies of a certain email you simply can’t with
this scenario.
• More Space Required: The data in PST files took more space as
compared to on Server.
• Complex in Nature: PST file can get corrupted or become misplaced
(sometimes lost entirely) because PST files are not designed for
access over the network instead it is meant to be stored in local hard
drive which complicates the backup and management process.

13. Top Reason for PST file Corruption
• Data Storage Device Failure.
• Faulty Networking Device or N/W Failure.
• Power Failure.
• Attack of Virus or Other Malicious Software.
• Terminate Outlook Abnormally.
• Oversized PST
• Trying to move or delete .PST file location when PST
file is already open in Outlook.
• Trying to shutdown Outlook when it is undergoing
synchronization process

14. Error Message after PST file Corruption
• Outlook.pst is not a personal folder file
• Unable to open the folder.
• Outlook file cannot be accessed due to 0X80040116
error.
• An unexpected error has occurred .
• The operation failed due to registry or installation
problem.

15. How to Repair Damaged PST in MS
Outlook using scanpst.exe tool
Step 1: Start scanpst.exe tool
Default Locations for
Microsoft scanpst.exe tool

16. How to Repair Damaged PST in MS Outlook
using scanpst.exe tool [Contd…]
Step2: Click on Browse
button to locate the
PST file to repair.
Step 3: Click start button to
start repair of PST file.

17. How to Repair Damaged PST in MS Outlook
using scanpst.exe tool [Contd…]
Step 4: Click on Repair button.
Step 5: Click start button to
start repair of PST file.

18. Pros and Cons of MS Inbox Repair Tool
(scanpst.exe)
• Pros
• Preinstalled (comes free with Outlook)
• Works in case the PST is not so much damaged.
• Cons
• No Auto Scanning of PST feature.
• Failed to repair PST most of the time
• Minimalistic but not a user friendly interface.

19. What to Do if scanpst.exe fails to repair
Damaged PST?
• Use PCVITA Recover Outlook™
Features:
•Repairs damaged PST File and Recovers Deleted items data
•Allows data saving in PST (with split option) as well as EML
and MSG format
•Maintains Hierarchy and Reserve Original File Metadata &
Attachments
•Free Demo Version to try out.
•User friendly interface.
•Lightweight and powerful.
•24X7 Customer Support
•30 Days Money Back Guarantee.
•Repairs Unicode (MS Outlook 2003 to 2013) and ANSI (97 to
2002) PST file

20. PCVITA Recover Outlook Specs.
• Latest Version: Ver: 3.0
• Personal License Cost: $49
• Available for Personal, Academic, Enterprise and Commercial Use.
• Demo Version Available for free as 30 Days Trial Period.
• Limitation of Demo Version.
• Why To Purchase Full Version.

21. How PCVITA Recover Outlook Tool
Works?
• Startup Screen of Recover Outlook Software. Load PST
file with Open button:

22. • Scanning of file is running, watch out Scan process (in
percent) from progress bar:

23. • Explore and Preview scanned data, start recovering
with Save as option. Recover process is running:

24. Thank You