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1 de 18
8 Marketing Metrics
You Should Know Stone Cold
(but probably don’t) Before You Manage a
Business, of any size
Marketingtechstack.com
Get There Faster
1
Marketingtechstack.com
Get There Faster
1. How Many Marketing Tactics Should You
Use?
2
Marketingtechstack.com
Get There Faster
2. Which Marketing Tactics Should You Use?
3
Marketingtechstack.com
Get There Faster
Which Marketing Tactics Should You Use?
4
http://www.insightpartners.com/assets/Uploads/Marketing-Periodic-Table-with-Glossary-1027.pdf
0% 5% 10% 15% 20% 25%
Display Advertising
Content Marketing
Email Marketing
Marketing Automation
Website Costs
Other / New Lead Gen
Social Marketing
SEO
Typical Optimized Digital Marketing Budget
Allocations
Marketingtechstack.com
Get There Faster
Which Marketing Tactics Should You Use?
Example: The Metrics for Top 5% Outbound Phone Reps
5
Daily Weekly Monthly Yearly
Dials 120 604 12,080 144,960
Conversations 4 21 420 5040
Meetings 1.3 6.7 134 1608
http://www.insightpartners.com/assets/Uploads/Marketing-Periodic-Table-with-Glossary-1027.pdf
Marketingtechstack.com
Get There Faster
Which Marketing Tactics Should You Use?
Example: Social & SEM Conversion Rates
6
http://www.insightpartners.com/assets/Uploads/Marketing-Periodic-Table-with-Glossary-1027.pdf
0.00% 1.00% 2.00% 3.00% 4.00% 5.00% 6.00% 7.00%
Facebook CTR
Linkedin CTR
Mobile Banner Ads CTR
Google Display Network CTR
Google Adwords CTR
Form Submits from Social Media
Linkedin Conv. Rate
Twitter Conv. Rate
Facebook Conv Rate
Marketingtechstack.com
Get There Faster
Which Marketing Tactics Should You Use?
Example: Social & SEM Conversion Rates
7
http://www.insightpartners.com/assets/Uploads/Marketing-Periodic-Table-with-Glossary-1027.pdf
0.00% 1.00% 2.00% 3.00% 4.00% 5.00% 6.00% 7.00%
Facebook CTR
Linkedin CTR
Mobile Banner Ads CTR
Google Display Network CTR
Google Adwords CTR
Form Submits from Social Media
Linkedin Conv. Rate
Twitter Conv. Rate
Facebook Conv Rate
Marketingtechstack.com
Get There Faster
Which Marketing Tactics Should You Use?
8
http://www.insightpartners.com/assets/Uploads/Marketing-Periodic-Table-with-Glossary-1027.pdf
0 5 10 15 20 25 30 35
Dial Attempts to Connect
Dials to Conversation
Dials to Conversation (w/ Senior Exec)
Conversations to Appointment
Example: Calls It Takes to Get An Appointment
Series1
Marketingtechstack.com
Get There Faster
Which Marketing Tactics Should You Use?
9
http://www.insightpartners.com/assets/Uploads/Marketing-Periodic-Table-with-Glossary-1027.pdf
0% 5% 10% 15% 20% 25% 30% 35% 40% 45%
Open Rate (Purchased List)
Open Rate (Prospects)
Open Rate (Customers)
Click Thru Rate (Prospects)
Click Thru Rate (Customers)
Example: Email Conversion Rates
Series1
Marketingtechstack.com
Get There Faster
10
Daily Weekly Monthly Yearly
Dials 120 604 12,080 144,960
Conversations 4 21 420 5040
Meetings 1.3 6.7 134 1608
http://blog.vorsightbp.com/top-5-percent-outbound-prospecting-and-cold-calling-metrics-how-many-calls-should-i-make-a-
day
Which Marketing Tactics Should You Use?
Example: Best Practices of Top Performing Outbound Sales
Development Reps.
Marketingtechstack.com
Get There Faster
3. How Much Does It Cost To Generate a Lead
11
Marketingtechstack.com
Get There Faster
4. How Quickly Should You Follow up On
Leads?
12
5. How Much Work Does It Take to Get a
Sale?
Marketingtechstack.com
Get There Faster
13
http://www.insidesales.com/insider/inside-
sales-best-practices/be-pleasantly-persistent/
Average sale takes
a total of between
8 & 12 calls to
close, including the
calls to set the
appointment.
Marketingtechstack.com
Get There Faster
How Much Work Does it Take to Get a Sale?
14
6. What % of Leads Should Close
Marketingtechstack.com
Get There Faster
15
https://www.implisit.com/downloads/B2B-
Benchmarks-eBook.pdf
Marketingtechstack.com
Get There Faster
7. How Long Does It Take To Close a Sale?
16
Marketingtechstack.com
Get There Faster
8. What Are the Total Customer Acquisition
Costs for You and Your Industry?
17
www.marketingtechstack.com
By Size, Specialty and Location
4Q 2015
Critical Mission Partners
Get There Faster
18
Thank You

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8 marketing metrics you should know stone cold but probably don't

  • 1. 8 Marketing Metrics You Should Know Stone Cold (but probably don’t) Before You Manage a Business, of any size Marketingtechstack.com Get There Faster 1
  • 2. Marketingtechstack.com Get There Faster 1. How Many Marketing Tactics Should You Use? 2
  • 3. Marketingtechstack.com Get There Faster 2. Which Marketing Tactics Should You Use? 3
  • 4. Marketingtechstack.com Get There Faster Which Marketing Tactics Should You Use? 4 http://www.insightpartners.com/assets/Uploads/Marketing-Periodic-Table-with-Glossary-1027.pdf 0% 5% 10% 15% 20% 25% Display Advertising Content Marketing Email Marketing Marketing Automation Website Costs Other / New Lead Gen Social Marketing SEO Typical Optimized Digital Marketing Budget Allocations
  • 5. Marketingtechstack.com Get There Faster Which Marketing Tactics Should You Use? Example: The Metrics for Top 5% Outbound Phone Reps 5 Daily Weekly Monthly Yearly Dials 120 604 12,080 144,960 Conversations 4 21 420 5040 Meetings 1.3 6.7 134 1608 http://www.insightpartners.com/assets/Uploads/Marketing-Periodic-Table-with-Glossary-1027.pdf
  • 6. Marketingtechstack.com Get There Faster Which Marketing Tactics Should You Use? Example: Social & SEM Conversion Rates 6 http://www.insightpartners.com/assets/Uploads/Marketing-Periodic-Table-with-Glossary-1027.pdf 0.00% 1.00% 2.00% 3.00% 4.00% 5.00% 6.00% 7.00% Facebook CTR Linkedin CTR Mobile Banner Ads CTR Google Display Network CTR Google Adwords CTR Form Submits from Social Media Linkedin Conv. Rate Twitter Conv. Rate Facebook Conv Rate
  • 7. Marketingtechstack.com Get There Faster Which Marketing Tactics Should You Use? Example: Social & SEM Conversion Rates 7 http://www.insightpartners.com/assets/Uploads/Marketing-Periodic-Table-with-Glossary-1027.pdf 0.00% 1.00% 2.00% 3.00% 4.00% 5.00% 6.00% 7.00% Facebook CTR Linkedin CTR Mobile Banner Ads CTR Google Display Network CTR Google Adwords CTR Form Submits from Social Media Linkedin Conv. Rate Twitter Conv. Rate Facebook Conv Rate
  • 8. Marketingtechstack.com Get There Faster Which Marketing Tactics Should You Use? 8 http://www.insightpartners.com/assets/Uploads/Marketing-Periodic-Table-with-Glossary-1027.pdf 0 5 10 15 20 25 30 35 Dial Attempts to Connect Dials to Conversation Dials to Conversation (w/ Senior Exec) Conversations to Appointment Example: Calls It Takes to Get An Appointment Series1
  • 9. Marketingtechstack.com Get There Faster Which Marketing Tactics Should You Use? 9 http://www.insightpartners.com/assets/Uploads/Marketing-Periodic-Table-with-Glossary-1027.pdf 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% Open Rate (Purchased List) Open Rate (Prospects) Open Rate (Customers) Click Thru Rate (Prospects) Click Thru Rate (Customers) Example: Email Conversion Rates Series1
  • 10. Marketingtechstack.com Get There Faster 10 Daily Weekly Monthly Yearly Dials 120 604 12,080 144,960 Conversations 4 21 420 5040 Meetings 1.3 6.7 134 1608 http://blog.vorsightbp.com/top-5-percent-outbound-prospecting-and-cold-calling-metrics-how-many-calls-should-i-make-a- day Which Marketing Tactics Should You Use? Example: Best Practices of Top Performing Outbound Sales Development Reps.
  • 11. Marketingtechstack.com Get There Faster 3. How Much Does It Cost To Generate a Lead 11
  • 12. Marketingtechstack.com Get There Faster 4. How Quickly Should You Follow up On Leads? 12
  • 13. 5. How Much Work Does It Take to Get a Sale? Marketingtechstack.com Get There Faster 13 http://www.insidesales.com/insider/inside- sales-best-practices/be-pleasantly-persistent/ Average sale takes a total of between 8 & 12 calls to close, including the calls to set the appointment.
  • 14. Marketingtechstack.com Get There Faster How Much Work Does it Take to Get a Sale? 14
  • 15. 6. What % of Leads Should Close Marketingtechstack.com Get There Faster 15 https://www.implisit.com/downloads/B2B- Benchmarks-eBook.pdf
  • 16. Marketingtechstack.com Get There Faster 7. How Long Does It Take To Close a Sale? 16
  • 17. Marketingtechstack.com Get There Faster 8. What Are the Total Customer Acquisition Costs for You and Your Industry? 17
  • 18. www.marketingtechstack.com By Size, Specialty and Location 4Q 2015 Critical Mission Partners Get There Faster 18 Thank You