61. “IN ROCK ‘N’ ROLL
IT’S REALLY ABOUT
BEING AS
VULNERABLE AS
POSSIBLE AND
GIVING THEM WHAT
THEY WANT”
- COURTNEY LOVE
62. “WE FEAR THAT WE
ARE NOT WORTHY –
AND THAT
DISCONNECTS US”
- Brene Brown
63. WE HAVE TO BE
WILLING TO BE
VULNERABLE*
*DO SOMETHING WHERE THERE ARE NO
GUARANTEES
64. "It is not the critic who counts; not the man who points out how
the strong man stumbles, or where the doer of deeds could
have done them better. The credit belongs to the man who is
actually in the arena, whose face is marred by dust and sweat
and blood; who strives valiantly; who errs, who comes short
again and again, because there is no effort without error and
shortcoming; but who does actually strive to do the deeds; who
knows great enthusiasms, the great devotions; who spends
himself in a worthy cause; who at the best knows in the end the
triumph of high achievement, and who at the worst, if he fails,
at least fails while daring greatly, so that his place shall never
be with those cold and timid souls who neither know victory nor
defeat.”
Theodore Roosevelt
65. WHEN YOU WALK INTO THE ARENA
– EXPECT A FEW THINGS:
Fear
Self Doubt
Comparison
Anxiety
Uncertainty
67. “According to most studies,
people’s #1 fear is public
speaking. #2 is death.
Death is number two. This
means to the average
person, if you go to a
funeral, you’re better off in
the casket than doing the
eulogy.”
93. “Once we believe in
OURSELVES,
we can risk curiosity,
wonder, spontaneous
delight, or any other
experience that
reveals the
HUMAN
SPIRIT.”
- ee cummings
160. The 3 Little Pigs
Goldilocks & the 3 Bears
The Good, The Bad & The Ugly
Stop, Drop & Roll
Location, Location, Location
Duty, Honor, Country
Veni, Vidi, Vici
186. Why I Love Dolphins
I Met One Once
It was a summer day in Florida.....
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(c) 2012 - NOAA - Why I Love Dolphins Presentation February 2012
#1
194. “Jazz, like any language, has its own
grammar and vocabulary.
There’s no right or wrong,
just some choices that are
better than others.”
- Wynton Marsalis
224. ASK TELL
PEOPLE
TASK
Analytical Driver
Amiable pressive
Indifferent Handshake
Quiet In Voice & Posture
Asks Questions
Does Not Make Statements
Tends to Lean Back
Firm Handshake
Aggressive
Tone Changes In Voice
Quick / Clear
Makes Statements
Tends to Lean Forward
225. ASK TELL
PEOPLE
TASK
Analytical Driver
Amiable pressive
Indifferent Handshake
Quiet In Voice & Posture
Asks Questions
Does Not Make Statements
Tends to Lean Back
Firm Handshake
Aggressive
Tone Changes In Voice
Quick / Clear
Makes Statements
Tends to Lean Forward
Infrequent Eye Contact
Poker Faced
Acts With Caution
Wants Facts / Details
Limited Hand Use
No Small Talk
226. ASK TELL
PEOPLE
TASK
Analytical Driver
Amiable pressive
Indifferent Handshake
Quiet In Voice & Posture
Asks Questions
Does Not Make Statements
Tends to Lean Back
Firm Handshake
Aggressive
Tone Changes In Voice
Quick / Clear
Makes Statements
Tends to Lean Forward
Infrequent Eye Contact
Poker Faced
Acts With Caution
Wants Facts / Details
Limited Hand Use
No Small Talk
Great Eye Contact
Animated / Facial Expressions
Smiles / Nods / Frowns
Little Effort For Facts
Hands Free / Palms Open Up
Shares Personal Feelings
227. Analytical Driver
Amiable Expressive
THE WAY THEY TALK
• STATES & COMMANDS
• DIRECT ASSERTION
• STATES & COMMANDS
• DIRECT ASSERTION
• ENQUIRES
• INDIRECT ASSERTION
• ENQUIRES
• INDIRECT ASSERTION
228. Analytical Driver
Amiable Expressive
TONE OF SPEECH
• LOUDER
• USES VOICE TO EMPHASIZE
POINTS
• QUIETER
• DOES NOT VARY VOICE MUCH
• LOUDER
• USES VOICE TO EMPHASIZE
POINTS
• GETS EASILY EXCITED
• QUIETER
• DOES NOT VARY VOICE MUCH
229. Analytical Driver
Amiable Expressive
LISTENING PATTERN
• POOR LISTENER
• CONTROLS CONVERSATION
• INTERRUPTS
• SUMMARIZES
• LISTENS – BUT DOESN’T
LOOK LIKE THEY ARE
• LISTENS
• REACTS TO WHAT YOU SAY
• TALKS A LOT
• GOOD LISTENER
• REACTS TO WHAT YOU SAY
• CARES
230. WHEN DEALING WITH
DRIVER
DO’S:
• FOCUS ON PRESENT
• BE BRIEF
• SHORT-TERM RESULTS
• GIVE OPTIONS
• LET THEM “FEEL” IN CONTROL
DONT’S:
• FOCUS ON FUTURE
• GIVE TOO MUCH INFO
• BE AMBIGUOUS
• GET PERSONAL
• BACK DOWN
231. WHEN DEALING WITH
EXPRESSIVE
DO’S:
• FOCUS ON FUTURE
• TELL STORIES
• SEEK THEIR INPUT
• COMPLIMENT THEM
• ENCOURAGE CREATIVITY
DONT’S:
• GET STRAIGHT DOWN TO BIZ
• DWELL ON DETAILS
• BE IMPATIENT WITH TANGENTS
• BE TOO SERIOUS
• PUT DOWN ENTHUSIASM
232. WHEN DEALING WITH
AMIABLE
DO’S:
• FOCUS ON TRADITION
• BE FLEXIBLE
• BE PERSONAL
• ALLOW TIME TO “FEEL GOOD”
• EMPHASIZE TEAM APPROACH
DONT’S:
• PUSH FOR TOO MUCH DETAIL
• HURRY THEM
• BE COOL OR IMPERSONAL
• CONFRONT
• ATTACK
233. WHEN DEALING WITH
ANALYTICAL
DO’S:
• FOCUS ON PAST, PRESENT
& FUTURE
• TALK FACTS
• FOCUS ON DETAILS
• TELL EXACTLY WHAT YOU
WILL DO
• ALLOW TIME TO PONDER
• ASSURE THEY ARE RIGHT
DONT’S:
• BE VAGUE OR ILLOGICAL
• BE INTOLERANT OF DETAILS
• OVERLOOK THE PAST
• RUSH
• BE OVERLY CASUAL
235. ve learned that people will forget what yo
said, people will forget what you did, but
people will never forget how you
made them feel.”
- Maya Angelou