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How 3M & Z-Tech (Part of AB InBev) Transformed
B2B Commerce with a Marketplace
Wednesday, December 9th 2020
©2020 Mirakl, Inc.
Introduction: Today’s Panelists
Joe Cicman
Senior
Analyst
Krasen Dimitrov
International Program
Manager
Luiz Gondim
CTO & Global VP
Innovation
December 9, 2020
How Businesses Transform B2B
eCommerce with a Marketplace
Joe Cicman
Senior Analyst
In 2019, 85% of executives went to sleep at night with the
view that digital was a nice-to-have
COVID wrote the business case — our future is digital.
…but how?
Advanced firms
are heavily
investing in digital
transformation
% of respondents who say their
organization's investment in
digital transformation efforts
increased during the COVID-19
pandemic.
Source: Forrester's Business Technographics Business and Technology Services Survey, 2020
Beginner
Transform
experiences
Intermediate
Transform
business
Advanced
Transform
markets
74%
57%
21%
Platforms are the Future of Distribution
Thousands of
Marketplaces Will
Exist
Each participant can own the
presentation of the value chain
Platform
Businesses Will
Disrupt Your
Industry
A platform business makes
money from services delivered
via apps and APIs.
Provides services with expansive
reach and a low delivery cost
Aggregates the contributions of
suppliers and partners
Generates insights to spawn
newer, stickier services
Rapidly launches new services
Platform Business
Winners Follow
Three Practices
Integrate forward to embed
services into your customer's
world
Maintain a clearheaded
commitment to commercialize
services via APIs
Embrace the stepwise approach
pioneered by the software
industry
Your Journey to Marketplace Success
Platform
Businesses Follow
A Common Path,
From Application
Toward
Marketplace
Build Platform
Businesses Where
You Are
Differentiated
The obvious place to start is where you
have an existing path to customers
A more disruptive opportunity is to use
your platform to reach new customers
If a capability doesn't
differentiate you,
then you should
seek co-innovation
partners
Thank You.
Joe Cicman
Senior Analyst

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Platform Pioneer Executive Symposium: How 3M & Z-Tech (Part of AB InBev) Transformed B2B eCommerce with a Marketplace

  • 1. How 3M & Z-Tech (Part of AB InBev) Transformed B2B Commerce with a Marketplace Wednesday, December 9th 2020
  • 2. ©2020 Mirakl, Inc. Introduction: Today’s Panelists Joe Cicman Senior Analyst Krasen Dimitrov International Program Manager Luiz Gondim CTO & Global VP Innovation
  • 3. December 9, 2020 How Businesses Transform B2B eCommerce with a Marketplace Joe Cicman Senior Analyst
  • 4. In 2019, 85% of executives went to sleep at night with the view that digital was a nice-to-have
  • 5. COVID wrote the business case — our future is digital. …but how?
  • 6. Advanced firms are heavily investing in digital transformation % of respondents who say their organization's investment in digital transformation efforts increased during the COVID-19 pandemic. Source: Forrester's Business Technographics Business and Technology Services Survey, 2020 Beginner Transform experiences Intermediate Transform business Advanced Transform markets 74% 57% 21%
  • 7. Platforms are the Future of Distribution
  • 8. Thousands of Marketplaces Will Exist Each participant can own the presentation of the value chain
  • 9. Platform Businesses Will Disrupt Your Industry A platform business makes money from services delivered via apps and APIs. Provides services with expansive reach and a low delivery cost Aggregates the contributions of suppliers and partners Generates insights to spawn newer, stickier services Rapidly launches new services
  • 10. Platform Business Winners Follow Three Practices Integrate forward to embed services into your customer's world Maintain a clearheaded commitment to commercialize services via APIs Embrace the stepwise approach pioneered by the software industry
  • 11. Your Journey to Marketplace Success
  • 12. Platform Businesses Follow A Common Path, From Application Toward Marketplace
  • 13. Build Platform Businesses Where You Are Differentiated The obvious place to start is where you have an existing path to customers A more disruptive opportunity is to use your platform to reach new customers If a capability doesn't differentiate you, then you should seek co-innovation partners

Notas del editor

  1. { Alternate Color Layout }
  2. https://www.123rf.com/photo_52173455_tranquil-scene-of-a-young-woman-dreaming-and-sleeping-on-a-cloud-up-in-the-sky.html?term=sleeping&vti=n5i0mky5mv92myphw3-1-12
  3. https://www.123rf.com/photo_124884395_insomnia-stress-and-sleeping-disorder-concept-sleepless-desperate-young-caucasian-man-awake-at-night.html?term=sleeping&vti=n5i0mky5mv92myphw3-1-7 https://go.forrester.com/blogs/digital-business-predictions-2021/
  4. https://www.forrester.com/report/New+Partners+Wont+Thrive+In+Current+Channel+Programs/-/E-RES148015#figure3 Owns the presentation of the value chain
  5. https://www.forrester.com/report/How+To+Build+A+Platform+Business/-/E-RES144500
  6. https://www.forrester.com/report/How+To+Build+A+Platform+Business/-/E-RES144500
  7. https://www.forrester.com/report/How+To+Build+A+Platform+Business/-/E-RES144500
  8. https://www.forrester.com/report/How+To+Build+A+Platform+Business/-/E-RES144500