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“I’ve Been Afraid of
      Changing”: Using
 Motivational Interviewing
  principles in academic
advising to promote positive
       student change
              Miranda Atkinson
        Career  Academic Adviser
   School of Journalism  Communication
            University of Oregon
Outline
• Background and Context
• Definition of MI
• Development of/theory behind MI
• The spirit of MI
• Key areas of skill
• Traps to avoid
• Advising applications
• Important considerations
Background and Context
•  My background
  •  M.Ed. in counseling
  •  Trained in MI as part of a smoking cessation research
     program for University of Michigan
•  Motivational Interviewing
  •  Counseling theory/approach developed in 1991 by
     William Miller and Stephen Rollnick
  •  Designed to help clients change
  •  Originally developed for counseling clients with
     substance abuse
  •  Other appropriate applications have been developed.
Background and Context
          • Conception
            •  Retention and Outreach
            program
            •  Used elements of
            Motivational Interviewing
            in individual conversations
            •  Presence of “change
            language” indicated higher
            likelihood of improved
            grades
What is 
Motivational Interviewing?




• A client-centered, directive approach for enhancing
intrinsic motivation to change by exploring and
resolving ambivalence.
Development of and theory
        behind MI
•  The “dilemma of change”
  •  ambivalence = feeling two ways about something
  •  ambivalence is normal, getting “stuck” is the
     problem
    •  “Ambivalence is a reasonable place to visit,
       but you wouldn’t want to live there” (Miller 
       Rollnick, 2002, p. 14). 
  •  lack of motivation = unresolved ambivalence
Ambivalence Illustration
Development of and theory
        behind MI
•  Types of ambivalence
  •  Approach-approach conflict: choose between two
     similarly attractive options
  •  Avoidance-avoidance conflict: choose between
     two negative options
  •  Approach-avoidance conflict: attracted to and
     repelled by same option
  •  Double approach-avoidance conflict: choose
     between two options, each with attractive and
     negative qualities
Development of and Theory
        behind MI




 • We usually see double approach-avoidance, the
 most challenging to resolve.
Development of and theory
        behind MI
•  Motivation has three critical components:
  •  Ready: priorities
  •  Willing: importance
  •  Able: confidence
•  These components are intrinsic
•  Our goal is to help students become ready,
   willing, and able to change.
Noticing motivation to
            change

• Listen for “change
talk”
  • Disadvantages of
  status-quo
  • Advantages of change
  • Optimism for change
  • Intention to change
Example
“I’ve been afraid of changing, ‘cause I’ve built my life
around you. But time makes you bolder, children get
older, I’m getting older too.”




        What types of change talk did you hear?
Resistance

 • You will also hear “resistance talk”
   • “I’ve been afraid of changing,
   ‘cause I’ve built my life around
   you.”
 • This is a reflection of ambivalence,
 which is a normal part of the
 change process.
The “Righting Reflex”
•  Avoid the “righting reflex”
  •  Reflex to push someone in the “right”
     direction
      •  “Have you considered...?”
      •  “You should try...?”
      •  “If you would just...?”
  •  A physics lesson
What is 
Motivational Interviewing?
   • Re-examine the definition:
     • Client-centered (student-centered)
     • Directive approach
     • Enhances intrinsic motivation to change
     • Explores and resolves ambivalence
The Spirit of MI
•  Collaboration
  •  Exploration and support vs. authoritarian
     coercive
•  Evocation
  •  Elicit vs. impart information
•  Autonomy
  •  Facilitate self-direction vs. telling client/
     student what to do
Key Areas of Skill

• Reflective listening


• Responding to change talk

• Responding to resistance
Reflective Listening
•  Reflect the core of the
student’s statement back to
him/her. 
  • Clarifies meaning
  • Encourages continued
  exploration of issue
  • Does not simply repeat the
  student’s words
Responding to Change Talk

• It is not possible to reflect all
meanings of a statement. 
• Reflect selectively by choosing
to reflect change talk.
• This encourages the client/
student to continue exploring
change talk.
Responding to Resistance
• Resistance is a reflection of
ambivalence.
• Resistance rises from the client/
counselor relationship.
   • It is not fixed.
• Resistance is an indication of
dissonance
   • Client is not on the same page 
• Roll with resistance to find the
meaning behind it and move
forward together.
The Phases of MI
•  The goal is to use these guiding principles to
   move clients through the phases of MI:
  •  Building intrinsic motivation for change
  •  Strengthening commitment to change and
     developing a plan to accomplish it
Tempting traps
• Q/A trap: avoid with open-ended questions and
reflective listening
• Taking sides: avoid arguing one side of ambivalence
• Expert trap: avoid “fixing” or prescribing a solution
• Labeling trap: avoid attaching a diagnosis or label to
the client
Student Populations and MI
  •  What student populations might benefit
     from an MI approach?
    •  Students struggling with academic
       performance
    •  Students struggling with destructive behavior
    •  Students struggling with a difficult decision
    •  All students benefit from an open, non-
       judgmental student-advisor relationship.
Important Considerations
 • MI’s popularity has resulted in confusion
 • Not teaching how to practice, just basic underlying
 principles. 
 • Brief adaptations of MI are not = MI
 • Advisers will not always have time for MI.
 • Not all students are ready to change.
References
• Miller, W. R.  Rollnick, S. (2002).
Motivational Interviewing: Preparing
People for Change, (2nd ed.). New
York, NY: The Guilford Press.


• Other resources: MI Website
   • http://www.motivationalinterview.org/


• Questions?

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Mi presentation march2012

  • 1. “I’ve Been Afraid of Changing”: Using Motivational Interviewing principles in academic advising to promote positive student change Miranda Atkinson Career Academic Adviser School of Journalism Communication University of Oregon
  • 2. Outline • Background and Context • Definition of MI • Development of/theory behind MI • The spirit of MI • Key areas of skill • Traps to avoid • Advising applications • Important considerations
  • 3. Background and Context •  My background •  M.Ed. in counseling •  Trained in MI as part of a smoking cessation research program for University of Michigan •  Motivational Interviewing •  Counseling theory/approach developed in 1991 by William Miller and Stephen Rollnick •  Designed to help clients change •  Originally developed for counseling clients with substance abuse •  Other appropriate applications have been developed.
  • 4. Background and Context • Conception •  Retention and Outreach program •  Used elements of Motivational Interviewing in individual conversations •  Presence of “change language” indicated higher likelihood of improved grades
  • 5. What is Motivational Interviewing? • A client-centered, directive approach for enhancing intrinsic motivation to change by exploring and resolving ambivalence.
  • 6. Development of and theory behind MI •  The “dilemma of change” •  ambivalence = feeling two ways about something •  ambivalence is normal, getting “stuck” is the problem •  “Ambivalence is a reasonable place to visit, but you wouldn’t want to live there” (Miller Rollnick, 2002, p. 14). •  lack of motivation = unresolved ambivalence
  • 8. Development of and theory behind MI •  Types of ambivalence •  Approach-approach conflict: choose between two similarly attractive options •  Avoidance-avoidance conflict: choose between two negative options •  Approach-avoidance conflict: attracted to and repelled by same option •  Double approach-avoidance conflict: choose between two options, each with attractive and negative qualities
  • 9. Development of and Theory behind MI • We usually see double approach-avoidance, the most challenging to resolve.
  • 10. Development of and theory behind MI •  Motivation has three critical components: •  Ready: priorities •  Willing: importance •  Able: confidence •  These components are intrinsic •  Our goal is to help students become ready, willing, and able to change.
  • 11. Noticing motivation to change • Listen for “change talk” • Disadvantages of status-quo • Advantages of change • Optimism for change • Intention to change
  • 12. Example “I’ve been afraid of changing, ‘cause I’ve built my life around you. But time makes you bolder, children get older, I’m getting older too.” What types of change talk did you hear?
  • 13. Resistance • You will also hear “resistance talk” • “I’ve been afraid of changing, ‘cause I’ve built my life around you.” • This is a reflection of ambivalence, which is a normal part of the change process.
  • 14. The “Righting Reflex” •  Avoid the “righting reflex” •  Reflex to push someone in the “right” direction •  “Have you considered...?” •  “You should try...?” •  “If you would just...?” •  A physics lesson
  • 15. What is Motivational Interviewing? • Re-examine the definition: • Client-centered (student-centered) • Directive approach • Enhances intrinsic motivation to change • Explores and resolves ambivalence
  • 16. The Spirit of MI •  Collaboration •  Exploration and support vs. authoritarian coercive •  Evocation •  Elicit vs. impart information •  Autonomy •  Facilitate self-direction vs. telling client/ student what to do
  • 17. Key Areas of Skill • Reflective listening • Responding to change talk • Responding to resistance
  • 18. Reflective Listening •  Reflect the core of the student’s statement back to him/her. • Clarifies meaning • Encourages continued exploration of issue • Does not simply repeat the student’s words
  • 19. Responding to Change Talk • It is not possible to reflect all meanings of a statement. • Reflect selectively by choosing to reflect change talk. • This encourages the client/ student to continue exploring change talk.
  • 20. Responding to Resistance • Resistance is a reflection of ambivalence. • Resistance rises from the client/ counselor relationship. • It is not fixed. • Resistance is an indication of dissonance • Client is not on the same page • Roll with resistance to find the meaning behind it and move forward together.
  • 21. The Phases of MI •  The goal is to use these guiding principles to move clients through the phases of MI: •  Building intrinsic motivation for change •  Strengthening commitment to change and developing a plan to accomplish it
  • 22. Tempting traps • Q/A trap: avoid with open-ended questions and reflective listening • Taking sides: avoid arguing one side of ambivalence • Expert trap: avoid “fixing” or prescribing a solution • Labeling trap: avoid attaching a diagnosis or label to the client
  • 23. Student Populations and MI •  What student populations might benefit from an MI approach? •  Students struggling with academic performance •  Students struggling with destructive behavior •  Students struggling with a difficult decision •  All students benefit from an open, non- judgmental student-advisor relationship.
  • 24. Important Considerations • MI’s popularity has resulted in confusion • Not teaching how to practice, just basic underlying principles. • Brief adaptations of MI are not = MI • Advisers will not always have time for MI. • Not all students are ready to change.
  • 25. References • Miller, W. R. Rollnick, S. (2002). Motivational Interviewing: Preparing People for Change, (2nd ed.). New York, NY: The Guilford Press. • Other resources: MI Website • http://www.motivationalinterview.org/ • Questions?