2. Place:-The fourth “P” in the Marketing
Mix has been largely neglected
But this is changing....
Marketing Channel Strategy Has
Become Critically Important For Most
Businesses
Marketing Channel
Strategy
3. Five Reasons:-
(1) Search for Sustainable Competitive Advantage
(2) Growing Power of Retailers in Marketing Channels
(3) The Need to Reduce Distribution Costs
(4) The Increased Role and Power of Technology
(5) The New Stress on Growth
Marketing Channel Strategy is
Growing in Importance. Why?
4. 1.The Search for Sustainable
Competitive Advantage
A competitive advantage that cannot be quickly and easily
copied by competitors
Superior Marketing Channel Strategy is More Difficult for
Competitors to Copy Because:
Channel Strategy is Long Term
Requires a Channel Structure
Depends on Relationships and People
Requires Effective Interorganizational
Management
5. 2.Growing Power of Retailers
in Marketing Channels
Retailers
Retailers:-
Are Growing Larger
Enjoy Substantial Channel Power
Act as Buying Agents for Customers
Often Operate on Low Price / Low
Margin Model
Operate in Saturated Markets and Fight
for Market Share
Retailers
6. 3.The Need to Reduce
Distribution Costs
Distribution
Costs
Distribution Costs
Often Account for a
Significant Percentage
of the Final Price of
Products
7. 4.Increasing Role and Usefulness of
Technology
Firms that make effective
use of these technologies in
their channel strategy can
gain a substantial
competitive advantage
11. Internet Makes Direct Distribution
Easier
Greater Control
Lower Cost
Direct Contact with Customer
Needs
Quicker Response or Change in
Marketing Mix
Suitable Middlemen Not
Available
Channel System May Be Direct or Indirect
Some
Reasons
For Choosing
Direct Channels
12. Factors Related to the Use of Direct
Distribution
• Direct (producer to customer) distribution is more
common when:
– an aggressive personal selling effort is required and/or when
customers need special technical service
– the product is primarily a service rather than a physical good
– when working with middlemen would make it difficult to
maintain control of the marketing mix
– the producer can perform marketing functions more efficiently
(economically) by itself
Manufacturer
End User
13. Indirect Distribution
Goods may move through a set of intermediaries
Most FMCG companies follow this route
The intermediary has a far better reach than the
company
The cost of operations of an intermediary like a
wholesaler / retailer is shared with many
businesses.
16. Vertical Marketing System
Various parties like producers, wholesalers and retailers act as a
unified system to avoid conflicts
Improves operating efficiency and marketing effectiveness
3 types:
Corporate:- combine production and distribute under single ownership
Administered:-Co-ordinates distribution activities and Gains market power
by dominating a channel
Contractual:-Independent producers, wholesalers and retailers operate on
a contract
17. Horizontal Marketing System
Two or more unrelated companies join together
to pool resources and exploit an emerging market
opportunity
In-store banking in hotels, big stores
Retail outlets in petrol bunks
Coffee Day outlets in airports
19. Multi-channel Distribution
Company uses different channels to reach /
same or different market segments
Most FMCG companies have separate networks for
retail market and institutions
Pharma companies may use different channels to
reach doctors, chemists and hospitals