Avoiding Scams & Identity Theft presented by George Dillman, Consumer Outreach Specialist, Investor Education & Consumer Outreach Office.
As presented to the Where to Turn Resource Fair Virtual Fall 2020 Event
1. Avoiding Scams &
Identity Theft
George Dillman
Consumer Outreach Specialist
Investor Education and Consumer Outreach Office
March 2020
2. Scams & ID Theft
What is Identity Theft?
Identity theft occurs when someone uses your
personal information - like your name, Social
Security number, credit card number, even your
cell phone number, without your permission, to
commit fraud or other crimes.
3. • What is Identity
Theft/How it happens
• How to protect yourself
• What to do when it
happens to you
• Popular Scams
Today we will discuss:
Scams & ID Theft
4. Scams & ID Theft
How Does Identity Theft
Happen:
✓Theft of a wallet or purse
✓Dumpster diving/
Theft of personal mail
✓Sharing information
✓“Skimming”
5. Scams & ID Theft
What is skimming?
Skimming is the illegal copying of
information from the magnetic strip of
a credit or debit card.
6. Scams & ID Theft
How Can I PROTECT MYSELF?
✓Guard your Social Security
number and personal information
✓Review financial statements
✓Check credit reports
7. Scams & ID Theft
Free Credit Report
877.322.8228
Annual Credit Report Request Service
P.O. Box 105281
Atlanta, GA 30348-5281
www.annualcreditreport.com
*Note: Free Credit Reports do NOT contain your credit score!
8. Scams & ID Theft
What are you looking for?
✓ Check each name, address, AND
telephone number
✓ Verify existing credit limits/balances
✓ Look for accounts that are not yours
9. Scams & ID Theft
Something not right?
Contact the three main credit reporting bureaus:
Equifax - 1.800.685.1111
www.equifax.com
Experian - 1.888.397.3742
www.experian.com
TransUnion - 1.800.916.8800
www.transunion.com
10. Scams & ID Theft
Freeze your credit report,
it’s easy and FREE!
• Equifax: equifax.com/personal/credit-report-services
or call 800-685-1111
• Experian: experian.com/freeze/center.html
or call 888-397-3742
• Transunion: transunion.com/credit-freeze
or call 888-909-8872
11. Scams & ID Theft
1.888.567.8688
or
www.OptOutPreScreen.com
12. Scams & ID Theft
What do you do?
1. Cancel affected cards
2. File a police report
3. Close new accounts
4. Call the three credit bureaus
13. Scams & ID Theft
What else should
you do?
5. Federal Trade Commission:
877.ID.THEFT
6. PA Attorney General:
800.441.255
7. Talk to someone you trust
8. Keep a notebook
14. Scams & ID Theft
State:
1.888.777.3406
www.attorneygeneral.gov
(do not call)
National:
1.888.382.1222
www.donotcall.gov
15. Scams & ID Theft
If it sounds too good
to be true…
it probably is…
17. A “few” more scams…
• IRS
• Microsoft
• International Lotteries
• Relative-in-Distress
18. Scams & ID Theft
Signs it might be a
scam…
✓ Today only opportunities
✓ Unexpected windfalls – from
unknown sources
✓ There is a sense of urgency -
very few true “emergencies”
19. Scams & ID Theft
Steps to Protect Yourself –
1. Check what is in your wallet
2. Buy a cross-cut shredder
3. Get copies of credit reports
4. “Opt out” of solicitations
5. Register with “Do Not Call” registries
6. Question “opportunities”
20. Scams & ID Theft
State Resources
Pennsylvania Department of Banking and Securities
(800)PA.BANKS (722.2657)
www.dobs.pa.gov
*****
Pennsylvania Attorney General
(800)441.2555
www.attorneygeneral.gov
*****
Pennsylvania Department of State
(800)822.2113
www.dos.pa.gov
21. Scams & ID Theft
Federal Resources
Federal Trade Commission:
(877)987.3728
http://www.ftc.gov/bcp/edu/microsites/idtheft
*****
U.S. Postal Inspection Service
(877)876.2455
www.postalinspectors.uspis.gov
22. Use shaded boxes or shapes
– Example
• Call-out text to make it stand out
Scams & ID Theft
QUESTIONS?
23. George Dillman
Consumer Outreach Specialist
Pennsylvania Department of
Banking and Securities
gdillman@pa.gov
717.705.2687| dobs.pa.gov
17 N 2nd St, Suite 1300
Harrisburg, PA 17101
Scams & ID Theft