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Avoiding Scams &
Identity Theft
George Dillman
Consumer Outreach Specialist
Investor Education and Consumer Outreach Office
March 2020
Scams & ID Theft
What is Identity Theft?
Identity theft occurs when someone uses your
personal information - like your name, Social
Security number, credit card number, even your
cell phone number, without your permission, to
commit fraud or other crimes.
• What is Identity
Theft/How it happens
• How to protect yourself
• What to do when it
happens to you
• Popular Scams
Today we will discuss:
Scams & ID Theft
Scams & ID Theft
How Does Identity Theft
Happen:
✓Theft of a wallet or purse
✓Dumpster diving/
Theft of personal mail
✓Sharing information
✓“Skimming”
Scams & ID Theft
What is skimming?
Skimming is the illegal copying of
information from the magnetic strip of
a credit or debit card.
Scams & ID Theft
How Can I PROTECT MYSELF?
✓Guard your Social Security
number and personal information
✓Review financial statements
✓Check credit reports
Scams & ID Theft
Free Credit Report
877.322.8228
Annual Credit Report Request Service
P.O. Box 105281
Atlanta, GA 30348-5281
www.annualcreditreport.com
*Note: Free Credit Reports do NOT contain your credit score!
Scams & ID Theft
What are you looking for?
✓ Check each name, address, AND
telephone number
✓ Verify existing credit limits/balances
✓ Look for accounts that are not yours
Scams & ID Theft
Something not right?
Contact the three main credit reporting bureaus:
Equifax - 1.800.685.1111
www.equifax.com
Experian - 1.888.397.3742
www.experian.com
TransUnion - 1.800.916.8800
www.transunion.com
Scams & ID Theft
Freeze your credit report,
it’s easy and FREE!
• Equifax: equifax.com/personal/credit-report-services
or call 800-685-1111
• Experian: experian.com/freeze/center.html
or call 888-397-3742
• Transunion: transunion.com/credit-freeze
or call 888-909-8872
Scams & ID Theft
1.888.567.8688
or
www.OptOutPreScreen.com
Scams & ID Theft
What do you do?
1. Cancel affected cards
2. File a police report
3. Close new accounts
4. Call the three credit bureaus
Scams & ID Theft
What else should
you do?
5. Federal Trade Commission:
877.ID.THEFT
6. PA Attorney General:
800.441.255
7. Talk to someone you trust
8. Keep a notebook
Scams & ID Theft
State:
1.888.777.3406
www.attorneygeneral.gov
(do not call)
National:
1.888.382.1222
www.donotcall.gov
Scams & ID Theft
If it sounds too good
to be true…
it probably is…
Notorious Scams
(just a few)
•Romance Scams
•Charity
•Counterfeit
Checks
A “few” more scams…
• IRS
• Microsoft
• International Lotteries
• Relative-in-Distress
Scams & ID Theft
Signs it might be a
scam…
✓ Today only opportunities
✓ Unexpected windfalls – from
unknown sources
✓ There is a sense of urgency -
very few true “emergencies”
Scams & ID Theft
Steps to Protect Yourself –
1. Check what is in your wallet
2. Buy a cross-cut shredder
3. Get copies of credit reports
4. “Opt out” of solicitations
5. Register with “Do Not Call” registries
6. Question “opportunities”
Scams & ID Theft
State Resources
Pennsylvania Department of Banking and Securities
(800)PA.BANKS (722.2657)
www.dobs.pa.gov
*****
Pennsylvania Attorney General
(800)441.2555
www.attorneygeneral.gov
*****
Pennsylvania Department of State
(800)822.2113
www.dos.pa.gov
Scams & ID Theft
Federal Resources
Federal Trade Commission:
(877)987.3728
http://www.ftc.gov/bcp/edu/microsites/idtheft
*****
U.S. Postal Inspection Service
(877)876.2455
www.postalinspectors.uspis.gov
Use shaded boxes or shapes
– Example
• Call-out text to make it stand out
Scams & ID Theft
QUESTIONS?
George Dillman
Consumer Outreach Specialist
Pennsylvania Department of
Banking and Securities
gdillman@pa.gov
717.705.2687| dobs.pa.gov
17 N 2nd St, Suite 1300
Harrisburg, PA 17101
Scams & ID Theft

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2020 Scams & ID Theft

  • 1. Avoiding Scams & Identity Theft George Dillman Consumer Outreach Specialist Investor Education and Consumer Outreach Office March 2020
  • 2. Scams & ID Theft What is Identity Theft? Identity theft occurs when someone uses your personal information - like your name, Social Security number, credit card number, even your cell phone number, without your permission, to commit fraud or other crimes.
  • 3. • What is Identity Theft/How it happens • How to protect yourself • What to do when it happens to you • Popular Scams Today we will discuss: Scams & ID Theft
  • 4. Scams & ID Theft How Does Identity Theft Happen: ✓Theft of a wallet or purse ✓Dumpster diving/ Theft of personal mail ✓Sharing information ✓“Skimming”
  • 5. Scams & ID Theft What is skimming? Skimming is the illegal copying of information from the magnetic strip of a credit or debit card.
  • 6. Scams & ID Theft How Can I PROTECT MYSELF? ✓Guard your Social Security number and personal information ✓Review financial statements ✓Check credit reports
  • 7. Scams & ID Theft Free Credit Report 877.322.8228 Annual Credit Report Request Service P.O. Box 105281 Atlanta, GA 30348-5281 www.annualcreditreport.com *Note: Free Credit Reports do NOT contain your credit score!
  • 8. Scams & ID Theft What are you looking for? ✓ Check each name, address, AND telephone number ✓ Verify existing credit limits/balances ✓ Look for accounts that are not yours
  • 9. Scams & ID Theft Something not right? Contact the three main credit reporting bureaus: Equifax - 1.800.685.1111 www.equifax.com Experian - 1.888.397.3742 www.experian.com TransUnion - 1.800.916.8800 www.transunion.com
  • 10. Scams & ID Theft Freeze your credit report, it’s easy and FREE! • Equifax: equifax.com/personal/credit-report-services or call 800-685-1111 • Experian: experian.com/freeze/center.html or call 888-397-3742 • Transunion: transunion.com/credit-freeze or call 888-909-8872
  • 11. Scams & ID Theft 1.888.567.8688 or www.OptOutPreScreen.com
  • 12. Scams & ID Theft What do you do? 1. Cancel affected cards 2. File a police report 3. Close new accounts 4. Call the three credit bureaus
  • 13. Scams & ID Theft What else should you do? 5. Federal Trade Commission: 877.ID.THEFT 6. PA Attorney General: 800.441.255 7. Talk to someone you trust 8. Keep a notebook
  • 14. Scams & ID Theft State: 1.888.777.3406 www.attorneygeneral.gov (do not call) National: 1.888.382.1222 www.donotcall.gov
  • 15. Scams & ID Theft If it sounds too good to be true… it probably is…
  • 16. Notorious Scams (just a few) •Romance Scams •Charity •Counterfeit Checks
  • 17. A “few” more scams… • IRS • Microsoft • International Lotteries • Relative-in-Distress
  • 18. Scams & ID Theft Signs it might be a scam… ✓ Today only opportunities ✓ Unexpected windfalls – from unknown sources ✓ There is a sense of urgency - very few true “emergencies”
  • 19. Scams & ID Theft Steps to Protect Yourself – 1. Check what is in your wallet 2. Buy a cross-cut shredder 3. Get copies of credit reports 4. “Opt out” of solicitations 5. Register with “Do Not Call” registries 6. Question “opportunities”
  • 20. Scams & ID Theft State Resources Pennsylvania Department of Banking and Securities (800)PA.BANKS (722.2657) www.dobs.pa.gov ***** Pennsylvania Attorney General (800)441.2555 www.attorneygeneral.gov ***** Pennsylvania Department of State (800)822.2113 www.dos.pa.gov
  • 21. Scams & ID Theft Federal Resources Federal Trade Commission: (877)987.3728 http://www.ftc.gov/bcp/edu/microsites/idtheft ***** U.S. Postal Inspection Service (877)876.2455 www.postalinspectors.uspis.gov
  • 22. Use shaded boxes or shapes – Example • Call-out text to make it stand out Scams & ID Theft QUESTIONS?
  • 23. George Dillman Consumer Outreach Specialist Pennsylvania Department of Banking and Securities gdillman@pa.gov 717.705.2687| dobs.pa.gov 17 N 2nd St, Suite 1300 Harrisburg, PA 17101 Scams & ID Theft