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PRODUCT DEVELOPMENT
Your Contact
Stefan Andrei, Marketing Manager
Mobile: 0040.745.388.986;
E-mail: stefan.andrei@exactcc.ro
2
Exact Product
Creator
means
product
development
through…
Overview
Step out and see
the bigger picture!
Trends
Look for needs and
expectations that may
turn into trends
• A tool that facilitates the
construction of new
products, brands, brand
extensions, line extensions
etc
• What do we get in the end?
Fully developed products & brands ready
to use by the brand managers
What is Product Development?
Product development process
(Exact Product Creator)
Step 1
Define consumer
segments and/ or
sub segments
Step 2
Product
development matrix
(segments vs. product
types)
Step 3
Consumer benefits
(what each segment
want from each
product)
Step 4
B.A.C. process
(transform benefits
into characteristics)
Step 5
Define product
options
Step 6
Test product options
acceptance
Step 7
Fine tune products
Step 8
Test product options
potential
5
Research Involved
The research involved in
the process consists in 2
categories/ types:
market data that
generates product
development
market data that
validates products
• Using the data from the Exact
Market Mapping (U&A), the market
segments that present potential for
different product types are
established.
• A full description of the segments
is required in order to later facilitate
the communication process.
• Method: Market Mapping
Step 1
Define consumer
segments and/ or
sub segments
• A matrix is created using two
axes: segments and product
types
• The matrix will be filled with 2
types of data: competitors and
their actual products and
services.
• Method: Market Mapping
Step 2
Product development
matrix (segments vs.
product types)
• The previous constructed matrix will be
completed by adding the benefits
expected by clients of each segment
(the degree in which the competitors
are fulfilling the clients’ needs is
determined).
• The benefits represent the premises for
new products.
• Method: Market Mapping
Step 3
Consumer benefits
Example of Market Segmentation
Cluster 3
Volume
12%
Weight
15%
Cluster 2
Volume
38%
Weight
40%
Cluster 1
Volume
50%
Weight
45%
Price oriented
Attention paid to food quality
Volume : percentage of total consumption (Penetration x Frequency)
Weight : percentage households
Light users
NUTRITIONISTS
Average users
Heavy users
HOUSEWIVES
UTILITARIANS
Volume split
per category
Housewives Nutritionists Utilitarians
White loaf bread 70% 10% 20%
Traditional bread 10% 15% 3%
Graham loaf bread 5% 40% 2%
Toast 10% 10% 50%
Graham toast 5% 25% 25%
total 100% 100% 100%
Example of PD Matrix - Volumes
Housewives Nutritionists Utilitarians
White loaf bread
Traditional bread
Graham loaf bread
Toast
Volume
Competition
Consumer Benefits
Consumer Description
Graham toast
PD Matrix
• The process represents the reverse
of the sales/ marketing process.
• The process requires the involvement
of the marketing & strategy, technical
department and research.
• Method: Workshop session
Step 4
B.A.C. process
CharacteristicsAttributesBenefits
• Based on the characteristics
generated in the previous step,
product options are generated
using combinations of the
characteristics.
• The product options are generated
by marketing & technical
department in order to comply
respect Company business
objectives.
• Method: internal workshop
Step 5
Define product
options
• Each set of options undergoes a
qualitative test in order to verify
that product features really
transmit to the clients the
expected benefits.
• The test is designed a tool to seek for
improvements in each product option.
• Method: Qualitative research
Step 6
Test product options
acceptance
• As a result of the qualitative test each
product option is fine tuned.
• Product features are modified in order
to transmit (generate at client level)
the expected benefits (Step 3).
• The adjustments are made by the
technical department under the
guidance of marketing.
• Method: internal workshop
Step 7
Fine tune products
• Finally after fine tuning,
product options are tested in
order to establish the
potential of each product.
• The purpose of the testing is on
one hand to establish the
success of the product vs.
competitor products and one
the other hand to rank the
product options and
facilitate the choice of one
per each matrix cell.
• Method: Quantitative research
Step 8
Test product options
potential
A. generation of product(s) based on clients’
expectations
B. detailed description of target groups
C. benefits & values to be communicated
D. USP of each generated product
E. structured matrix of competitors and
competitor products that allows rapid
decisions and actions
Main results of product development
process
Thank you!
Your Contact
Stefan Andrei, Business Development Consultant
Tel.: 0745.388.986; E-mail: stefan.andrei@exactcc.ro

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PRODUCT DEVELOPMENT

  • 1. PRODUCT DEVELOPMENT Your Contact Stefan Andrei, Marketing Manager Mobile: 0040.745.388.986; E-mail: stefan.andrei@exactcc.ro
  • 2. 2 Exact Product Creator means product development through… Overview Step out and see the bigger picture! Trends Look for needs and expectations that may turn into trends
  • 3. • A tool that facilitates the construction of new products, brands, brand extensions, line extensions etc • What do we get in the end? Fully developed products & brands ready to use by the brand managers What is Product Development?
  • 4. Product development process (Exact Product Creator) Step 1 Define consumer segments and/ or sub segments Step 2 Product development matrix (segments vs. product types) Step 3 Consumer benefits (what each segment want from each product) Step 4 B.A.C. process (transform benefits into characteristics) Step 5 Define product options Step 6 Test product options acceptance Step 7 Fine tune products Step 8 Test product options potential
  • 5. 5 Research Involved The research involved in the process consists in 2 categories/ types: market data that generates product development market data that validates products
  • 6. • Using the data from the Exact Market Mapping (U&A), the market segments that present potential for different product types are established. • A full description of the segments is required in order to later facilitate the communication process. • Method: Market Mapping Step 1 Define consumer segments and/ or sub segments
  • 7. • A matrix is created using two axes: segments and product types • The matrix will be filled with 2 types of data: competitors and their actual products and services. • Method: Market Mapping Step 2 Product development matrix (segments vs. product types)
  • 8. • The previous constructed matrix will be completed by adding the benefits expected by clients of each segment (the degree in which the competitors are fulfilling the clients’ needs is determined). • The benefits represent the premises for new products. • Method: Market Mapping Step 3 Consumer benefits
  • 9. Example of Market Segmentation Cluster 3 Volume 12% Weight 15% Cluster 2 Volume 38% Weight 40% Cluster 1 Volume 50% Weight 45% Price oriented Attention paid to food quality Volume : percentage of total consumption (Penetration x Frequency) Weight : percentage households Light users NUTRITIONISTS Average users Heavy users HOUSEWIVES UTILITARIANS
  • 10. Volume split per category Housewives Nutritionists Utilitarians White loaf bread 70% 10% 20% Traditional bread 10% 15% 3% Graham loaf bread 5% 40% 2% Toast 10% 10% 50% Graham toast 5% 25% 25% total 100% 100% 100% Example of PD Matrix - Volumes
  • 11. Housewives Nutritionists Utilitarians White loaf bread Traditional bread Graham loaf bread Toast Volume Competition Consumer Benefits Consumer Description Graham toast PD Matrix
  • 12. • The process represents the reverse of the sales/ marketing process. • The process requires the involvement of the marketing & strategy, technical department and research. • Method: Workshop session Step 4 B.A.C. process CharacteristicsAttributesBenefits
  • 13. • Based on the characteristics generated in the previous step, product options are generated using combinations of the characteristics. • The product options are generated by marketing & technical department in order to comply respect Company business objectives. • Method: internal workshop Step 5 Define product options
  • 14. • Each set of options undergoes a qualitative test in order to verify that product features really transmit to the clients the expected benefits. • The test is designed a tool to seek for improvements in each product option. • Method: Qualitative research Step 6 Test product options acceptance
  • 15. • As a result of the qualitative test each product option is fine tuned. • Product features are modified in order to transmit (generate at client level) the expected benefits (Step 3). • The adjustments are made by the technical department under the guidance of marketing. • Method: internal workshop Step 7 Fine tune products
  • 16. • Finally after fine tuning, product options are tested in order to establish the potential of each product. • The purpose of the testing is on one hand to establish the success of the product vs. competitor products and one the other hand to rank the product options and facilitate the choice of one per each matrix cell. • Method: Quantitative research Step 8 Test product options potential
  • 17. A. generation of product(s) based on clients’ expectations B. detailed description of target groups C. benefits & values to be communicated D. USP of each generated product E. structured matrix of competitors and competitor products that allows rapid decisions and actions Main results of product development process
  • 18. Thank you! Your Contact Stefan Andrei, Business Development Consultant Tel.: 0745.388.986; E-mail: stefan.andrei@exactcc.ro