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Papers Past - A Redesign Case Study
- 1. The New Papers Past User experience lessons learned National Digital Forum November 22, 2016 Michael Lascarides National Library of New Zealand @mlascarides
- 2. 130 Newspapers ~3.5 Million Pages ~40 million articles ~3M pageviews/month
- 3. The Reasons
- 4. “WHY ARE YOU DOING THIS?!”
- 5. Business drivers: Technical Debt + Content Workflow
- 9. Design approach: Thoughtful discussion Prototyping User testing Agile development & iteration
- 10. The Iterations
- 13. “Sometimes I start browsing and then search, sometimes I search and then refine by browsing.”
- 26. The Redesign
- 27. OLD
- 28. A fundamental UX question: How do we get more materials to people without #&@king up their current experience?
- 32. NEW
- 33. OLD
- 34. NEW
- 35. NEW
- 36. OLD
- 37. NEW
- 38. OLD
- 39. NEW
- 40. OLD
- 41. NEW
- 42. OLD
- 43. NEW
- 44. The URLs
- 49. Benefits: Easy to understand Easy for GA to parse Easy for spiders to traverse Bandwidth savings!
- 50. Google teething: • PageRank slow to build back up after long decline • Getting indexing recipes right
- 51. The Result
- 52. Feedback in Beta: 92% Positive
- 53. Feedback in Beta: 92% Positive Feedback immediately after launch: 60% Positive
- 54. Signs point to more engagement: • 14% more sessions with search • 35% more pages per visit on mobile • 7% more searches
- 55. More to come.
- 57. Thank You! National Digital Forum November 22, 2016 Michael Lascarides National Library of New Zealand @mlascarides
Notas del editor
- Hello. I'm Michael, and I'm from the National Library Online team.
- Blank search gets you front pages. We would fall in love with this for a loooooong time.
- Search to side. Flyouts all from same direction.
- Abandoning the months-long front-page experiment. All historical front pages look the same as thumbnails, turns out.
- Approach 1: All the same results.
- Approach 2: Horses for courses.
- “What’s missing?” Search bar. Much remarked by GLAM peeps. Barely a comment from the patrons.
- Mobile-friendly chunkiness.
- Consistent components across formats, very different facets.
- Wasted space.
- Scannable and filterable.
- Wasted space. Most articles long and thin.
- Top of article is same distance from top of page, but much more context above it.
- Painful search by region. Worked ok with 8 papers!
- No “advanced search”. Everything is out front.
- Mobile phone view!
- Only the essentials.
- Hello. I'm Michael, and I'm from the National Library Online team.