e-governance in context of education

e-Governance in India: Focus on Education Sector Emerging issues, challenges and opportunities

What is e-governance? ,[object Object]

So what’s new? ,[object Object]

Goals of e-governance ,[object Object],[object Object],[object Object],[object Object],[object Object]

Fields of e-governance ,[object Object]

Why introduce e-governance? ,[object Object],[object Object],[object Object]

ICT and e-governance? ,[object Object],[object Object],[object Object]

Application areas ,[object Object],[object Object]

Stages of e-Government ,[object Object],[object Object],[object Object],[object Object]

E-government Maturity Model ,[object Object],[object Object],[object Object],[object Object]

The Objective of e-Governance in education ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Accessibility ,[object Object],[object Object],[object Object],[object Object]

Scalability ,[object Object],[object Object],[object Object]

Moving from a mere lecture to the creation of a learning event ,[object Object],[object Object],[object Object],[object Object],[object Object]

Re-structuring and transforming educational processes ,[object Object],[object Object],[object Object],[object Object],[object Object]

Restructuring education for national delivery ,[object Object],[object Object],[object Object],[object Object]

Factors influencing the future learning environments ,[object Object],[object Object],[object Object]

The Frog Story ,[object Object],[object Object],[object Object]

The Frog Story ,[object Object],[object Object],[object Object],[object Object],[object Object]

Predecessors of the Knowledge Economy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

A snap-shot of the above process ,[object Object],[object Object],[object Object],[object Object]

Characteristics of a Knowledge Economy ,[object Object],[object Object],[object Object],[object Object]

Aids and Tools in the Knowledge Economy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Education as key to creating Intellectual capital ,[object Object],[object Object],[object Object],[object Object]

What time frame ? ,[object Object],[object Object],[object Object],[object Object]

Our object is to create winners ,[object Object],[object Object],[object Object]

To be leaders in the knowledge economy… ,[object Object],[object Object],[object Object]

Who flourishes and thrives..? ,[object Object],[object Object]

From one-time learning to perpetual learning ,[object Object],[object Object],[object Object],[object Object]

Responding to the emergence of the Knowledge Economy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

How the dimensions of learning interact Using Knowledge Meaningfully Extending & Refining Knowledge Acquiring & integrating knowledge Habits of Mind Attitude & Perception

The Dark sides of various economies ,[object Object],[object Object],[object Object],[object Object]

Quality ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Emerging Learning Models ,[object Object],[object Object],[object Object],[object Object],[object Object]

Affordability ,[object Object],[object Object],[object Object]

Can we apply learning from elsewhere to education models ,[object Object],[object Object],[object Object],[object Object]

Good governance in corporates ,[object Object],[object Object],[object Object],[object Object],[object Object]

Emergence of the Independent Educator ,[object Object],[object Object]

How to become a Virtual Teacher ,[object Object],[object Object]

The STUDYIO ,[object Object],[object Object],[object Object],[object Object]

How can wireless Technologies be used in Education? ,[object Object],[object Object],[object Object]

Possible Technologies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Educational Applications ,[object Object],[object Object],[object Object],[object Object]

Some more educational applications ,[object Object],[object Object],[object Object],[object Object]

What is MMS? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Wireless Technologies: Expanding the Range of Options ,[object Object]

Implementation Alternatives ,[object Object],[object Object],[object Object]

E-Contact Framework ,[object Object]

However, in the world of today, where support has become important, the objective is not only to deliver the courses and offer degrees… BUT…

….deliver the courses backed with value added & customised 24/7 Information, Facilitation & Support, thus providing a truly international experience to the students … be able to;

… The Solution L earner’s F acilitation S ervice (LFS) Presented by; Prof. M M Pant

What is LFS ? A Single Window, Facilitation Services for Learners / Students, that …. Presented by; Prof. M M Pant

… Converges all facilitation media into one single window, thus presenting One Point of Contact for the Learner / Student … Presented by; Prof. M M Pant

… Relates to the objective of the Learner / Student … And… Presented by; Prof. M M Pant

… Manages the Learner / Student with an e Presented by; Prof. M M Pant

A breakthrough in the field of Education … In summary, LFS is; Presented by; Prof. M M Pant

… with unique combination of Technology with Education & Service Presented by; Prof. M M Pant

How will this happen ? The objectives can be fulfilled by using state-of-the-art e CRM & Call Centre backed services, along with a back-end secretarial support. Presented by; Prof. M M Pant

Who will benefit ? ,[object Object],[object Object],[object Object],[object Object],Presented by; Prof. M M Pant

Key Features of LFS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Presented by; Prof. M M Pant

Highlights…. contd ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Presented by; Prof. M M Pant

Services Overview ,[object Object],[object Object],[object Object],[object Object],[object Object],Presented by; Prof. M M Pant

Services Overview ,[object Object],[object Object],[object Object],[object Object],Presented by; Prof. M M Pant

Delivery Methods ,[object Object],[object Object],[object Object],[object Object],Presented by; Prof. M M Pant

Delivery Mode…contd ,[object Object],[object Object],[object Object],Presented by; Prof. M M Pant

Diagrammatic Representation Call / eCRM Centre Voice Call Mail Fax Voice Agent Chat Agent Mail Agent eMail Web Chat Web query Presented by; Prof. M M Pant Back-office

Call Centre – team layout Relationship Director Facilities Manager Centre Supervisor Back-office Supervisor Voice Agents Web Agents Operations Agents Secretariat Agents Presented by; Prof. M M Pant

… So, what do we achieve ? … Presented by; Prof. M M Pant

… A Learner, with a WOW ! Experience Presented by; Prof. M M Pant

Conclusion: A picture 10 years hence ,[object Object],[object Object],[object Object]

The biggest brand …. ever ,[object Object],[object Object],[object Object],[object Object],[object Object]

e-governance in context of education

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e-governance in context of education