The document discusses the challenges a mechanical engineering graduate named Sam faces in finding employment. Sam feels his school did not adequately prepare him for the job market or teach specialized skills needed. He seeks to learn new skills, network with alumni and companies, and better understand employer needs and preferences. The insights note Sam needs ongoing support and mentorship from professors as well as more exposure to industry to learn in-demand skills and market requirements. The problem statement summarizes that Sam is motivated but needs help gaining specialized skills and learning about current market needs to become more employable.

1. Redesigning school-to-work transition
For Design thinking action labs

2. Empathy Map – “Say”
I am a mechanical engineering graduate
At school I participate in presentations and group discussions to improve communication skills
I am only taught basics compared to the real needs of the market
I am not taught any specialised skill which can be used while searching for a job
Professors should be more supportive while searching for a job
School provides campus interviews
I first contact alumni friends who are already working to know about job opportunities and
requirements
I contact various consultancy companies for job positions; I believe consultancy companies are the
best bet to find a job
I apply on various job portals
The more referral’s one has the faster he can find a job

3. Empathy Map – “Do”
Meets alumni friends and colleague regularly to get latest information on market requirements
Reads various books to keep updated
Attends various meetups and conference to meetup new people and network
Updates resume when acquired new skill
Attends mock interviews and participates in group discussions
Helps others while helping himself
Attends interviews with only selected companies

4. Empathy Map – “Think”
School should have better library which can be used to improve skills
Industrial experts should come and explain their requirement in the final year
Teacher does not have good exposure to current trends
Which channel (consultants, job portals, alumni network) should I concentrate much
What is the optimal length of the resume
Will work for couple of years and start my own firm

5. Empathy Map – “Feel”
Hope the next generation of students get better teachers and well designed curriculum
When one works hard, he can achieve any thing
What exactly the recruiter sees in resume and in person apart from technical qualifications
Though challenging, like the process of searching for a job
Feels awesome once I cracked the code of job search 

6. Empathy Map – “Insights”
Sam need constant support and mentorship form his professors
Sam need industrial exposure so that he gets to know the real market need
Sam need specialized skill which matches to market need

7. Problem statement
Sam, enthusiastic, qualified, and highly motivated individual needs to find a way to
learn specialised skill and update himself with latest market needs to become more
employable because the schools he went to did not mentor him or exposed him to
latest market needs