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“ It Takes Less Effort to Keep an Old Customer Satisfied than to Get a New Customer Interested.” Customer Relationship Management
[object Object],[object Object],I’m a Customer I’m a Service Provider
Types of Customer Types of Customer Internal External
Dass
Big Bazaar
Make My Trip.com
Experience @ Dass ,[object Object],[object Object]
Experience @ Big Bazaar ,[object Object],[object Object]
Experience @ Make My Trip.com ,[object Object],[object Object]
Conclusion ,[object Object],[object Object],[object Object],From the assignment I come to know three things.
Treat Your Customer, as You Want to be Treated as a Customer. THANK YOU

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