This document discusses employee engagement from A to Z. It emphasizes that engagement must benefit all parties including customers, employees, and the organization. Engagement requires acceptance, connections between people, and an understanding between managers and employees. It also discusses the importance of intentional disengagement for rest, focusing energy through meaningful work, and finding joy and purpose in one's work. Leadership is key to billowing engagement.

1. Employee
Engagement
From A to Z

2. Acceptance
It all begins with acceptance.

3. Benefits
Customers Employees
Everyone
must benefit
from employee
engagement.
One for all, Organization Leadership
all for one.

4. Connections
It all fits when we get connected.

5. Disengagement
Intentional disengagement (rest and recovery)
is essential to sustain full engagement.

6. Energy
Energy transformed
through focused
engagement creates
great performance.

7. Flow
The continual flow of
water can produce
tremendous energy.
Let your energy flow
through your work
like water.

8. Gumption
Bite off very little and chew a great deal.

9. Human
Employees are not human resources nor
human capital – they are HUMAN.
Human
Resources
Human
Capital

10. Integrity
Have the grit to be honest with everyone,
including yourself.

11. Joy
Fully engaging in work can produce joy
as work becomes love made visible

12. Keys
Unlock engagement with your own sets of keys to work.

13. Leadership
Leadership is the force
billowing our sails
into a meaningful
journey of full
engagement.

14. Managers
Managers
are the rope
linking people
with work.

15. Networks
Plug into both your
high tech
and your
high touch
networks

16. Open Source
Be open and be a source of engagement.

17. Purpose
Stay focused
on your purpose

18. Question
Who is engaged,
with what,
for how long,
and for what reason?

19. Results
If engagement does not
create results we have
people at work who are
half asleep.

20. STRENGTHS
Engagement is strong stuff.
Know, live, and leverage your strengths.

21. Today
Employee engagement is today.
Right here. Right now.

22. Understanding
Demonstrate your
understanding to
be understood.

23. Value and Values
Be present to both
the value and values
of employee engagement

24. We
Flip your focus from me to we
to generate full engagement.

25. X-ray
Penetrate the surface for broken engagements.
Provide immediate assistance.

26. You
Take the employee engagement “I” test.
Monitor and master your own engagement
before you start looking at other’s engagement.

27. Zen
Zen means
lifting your head
opening your eyes
and engaging fully
in whatever you
are doing.