Presented at Vegas Cosmetic Surgery on Saturday, June 13, 2015 as part of the Social Media Bonus session.

1. #VegasCS2015 * @CosmeticSocial * @MoniqueRamsey * #LetsGrow
Welcome!
Social Media Breakout
Monique Ramsey, CRMS
Kathi Watkins

2. Socialnomics 2015

3. Today’s Agenda

4. Why Do We Care?
• Relationships matter
• Only 14% of people trust advertising and
90% trust recommendations via social
media
• DAILY TOUCHPOINT = top of mind
AWARENESS
• Patient retention tool
• Customer service portal
• Humanizes your brand