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The Scope of Marketing Operations                                                   Sophisticated
     Increases Over Time Toward                                                    Marketing Operations
   Increasing Sophistication & Value                                  Advanced Processes (LEAN, 6 Sigma)
                                                                      Change Management
                                                                      Competency Development
                                                                      Customer Profitability
                                                                      Enterprise Marketing Management
                                                                      Enterprise Metrics Alignment
                                                                      Marketing Governance
                                                                      Portfolio Management
                                                                      Predictive Analytics
                                                                      Shared Vision
                              Expanded                                Strategic Management
                         Marketing Operations
                       Behavior-Rewards Alignment
                       Best Practices
                       Campaign Automation
                       Cross-Functional Alignment
                       Knowledge Management
                       Metrics
                       MOM / MRM / DAM
   Fundamental
                       Process Mapping & Design
Marketing Operations
Budget Management
CRM
Marketing Services              Journey to Marketing Operations Maturity Benchmarking Study
                                              www.MOpartners.com/resources
Measurement                                     www.MOpartners.com/blog
Vendor Management

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Marketing Operations Scope

  • 1. The Scope of Marketing Operations Sophisticated Increases Over Time Toward Marketing Operations Increasing Sophistication & Value Advanced Processes (LEAN, 6 Sigma) Change Management Competency Development Customer Profitability Enterprise Marketing Management Enterprise Metrics Alignment Marketing Governance Portfolio Management Predictive Analytics Shared Vision Expanded Strategic Management Marketing Operations Behavior-Rewards Alignment Best Practices Campaign Automation Cross-Functional Alignment Knowledge Management Metrics MOM / MRM / DAM Fundamental Process Mapping & Design Marketing Operations Budget Management CRM Marketing Services Journey to Marketing Operations Maturity Benchmarking Study www.MOpartners.com/resources Measurement www.MOpartners.com/blog Vendor Management