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Effective Communication skills
What makes a good public speaker?
Session outline
• How we communicate
• 3Vs ofcommunication
• 10 simple rules for an effective presentation
• Structuring your presentation
– Use of PowerPoint
• Q&A
Traditional definition of
communication
Message ReceiverSender
How we really communicate
Source Message Perceiver
Three Vs ofCommunication
Simple Rules for an
Effective Presentation
Know your audience
Consider…
• Level of education
• Emotional receptivity
• Cultural background
• Psychological needs
– Paint word pictures
– Express emotion
– Illustrate or prove a point
“For example...”
Tell Stories
Body Language
&Appearance
Vary your delivery
•Projection
•Articulation
•Pitch
•Rate
Be sincere
“There are three things to aim at in
public speaking: first get into your
subject, then get your subject into
yourself, and lastly, to get yoursubject
into the heart of your audience”
-Alexander Gregg
Avoid distracting visuals,
verbals and vocals
Make eye contact
BE PREPARED
Practise, Practise, Practise
Structuring your presentation
• What is the purpose of my presentation?
• Who am I presenting to?
–What do they already know?
– What do they need to know?
• What is the key message?
• How long do I have?
• EXPLAIN IT
• REINFORCE IT (tell a story)
• SUMMARISE IT
ERS Principle
Presentation Map
Introduction
(openingstory)
Key message
Key idea 1 +
example
Key idea 2 +
example
Key idea 3 +
example
Conclusion
(refer to opening
story)
The Beginning
• Own the platform
• Start with a story that
is relevant to the theme
• Put yourself in the story
so your audience learns
something about you
The Middle
• Talk about your
audience, not tothem
• Use analogies to help
people understand
“The internet is like an
information super highway”
The Middle
Facts and figures:
– Can be powerful or
really boring
– Incorporate examples
– Make your case by using
people, places andevents
The End
• Summarise
• Highlight the key
message
• Go back to your
opening story
“Just as the comedian
should leave‘em laughing,
the speaker should leave
‘em thinking”
- Peter Jeff
Summary
1. Be sincere
2. Know your audience
3. Tell stories
4. Build rapport
5. Listen
6. Vary your delivery
7. Keep it simple
8. Be prepared
The End of the Lesson
Tel: +267 77519513 / +267 75998864
Email: mossaicconsultancy@gmail.com
Website: https://mossaicconsultancy.wixsite.com/mossaicuniversity

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Effective communication skills