The document discusses the evolution of the author's information architecture (IA) work over 20 years, from early projects at IBM to the present day at Avalara. It describes moving from more siloed models and content at IBM to a goal of integrated, unified models across departments at Avalara. Key points include:
- The author's early IAs had product-level scope, while later IBM work involved company-wide, standardized models for over 1400 writers.
- At Avalara, the goal is a shared set of models across departments like marketing, sales, product to drive taxonomy, clustering, templates and the overall user experience.
- Central to this are domain models for users, products, subjects