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Notas del editor
- Hi I’m Gareth CCO TMW Unlimited
- Even though I’m ‘Creative’ I’ve done a lot of coding too…
- As a kid, I probably spent as much time on frogger as I did blowing up frogs
- And that got me into code. Coding for a long time. It’s perhaps unusual to be the creative director of an agency and be really into code but its just something that’s always been there. Making stuff, breaking stuff, hacking stuff.
- And hence so to the IoT – a fascination of mine for a while… I like the idea of imagining the internet of things as the things with magical powers. This angle free me up from thinking about technology and more about thinking about useful magical things that we can do. It also stops us thinking purely in terms of apps that you interact with from behind a piece f glass (mobile). so anyway we're onto Enchanted Objects, objects with super powers, objects with magical properties… the early IOT
- Tap 3 times to get home
- Know where your family is at any given time
- Yeah we know about that one.
- And look out for Orks. Objects that just know stuff.
- And when I think about where the internet is today… I can't help but think that we've forgotten some of the joys of interacting with things. For the most part all our interfaces are flat, and hidden behind glass. our obsession is with the multi use mobile device that physically only tries to get thinner and lighter: two things that are not linked to any kind of ergonomics, more to the aesthetic or the fetishisation of how things look… So I was pleased to hear that we can break free from mobile phones and create some objects that have super powers… We are humans. we are, for the most part, touchy-feely kind of animals. why let our interfaces prevent us from this very human nature?
- I feel sometimes like the kid outside the toy shop only able to play the internet - only through a sheet of (Gorilla) Glass
- Essentially we’re talking about some profound changes to user interface design.
- Our interfaces are disappearing in front of our eyes. Gesture control, Voice control, proximity, Automation. Whilst they are disappearing interfaces are growing more and more in numbers.
- Why? Tech gets closer to us… It’s technology’s nature to shrink ever smaller and grow ever closer to our bodies
- In increasingly invasive/personal ways
- Paradoxically – tech is also getting farther away from us. The computer is no longer asking you to go to it for input, rather it’s meeting us half-way as our interfaces disappear into the walls
- So back to TMW and my philosophy on learning stuff: And I firmly believe in learning by doing. Think of a hypothesis, make it, test it. Learn from it. Share it. Its good for us and its good for clients
- And its part of the learning culture I try to create for TMW Unlimited. We have a labs team, hack days and a hack club that we’ve been running for quite a few years now.
- Examples of all kinds of ‘internet of things’ things
- So I’ve gathered up three personal experiments that I’ve used to explore how we could interact with the internet through things.
- So obviously those 3 examples only scratch the surface. And whilst there are huge lessons to learn, some of the most basic HCI and usability principals are in play. What’s missing are standards, because its going to be hard to universally create IOT stuff...
- In some respects nothings changed – we still need a deep understanding of the needs and goals of people.
- We need to understand what they need to do achieve to get to their goals
- But now that we have the opportunity of fine-grain information about where they are: what the environment is: what their emotional state is etc
- Context is a word we’ve heard a lot of recently. It’s the world around you but it is also your place in it and more and more objects are able to see this world. The more fine-grain the context will become. A users position, their travel goals, and their food needs, health, emotional state, etc etc. Sensors on our ‘things’ can find this out, our stress levels, whether we are late, weather we are poorly, tired, bored. Smile booth – Goal – Have a good night, remember the night Task – take a photo of the occasion Party – interface design needed to be hands free and drunk proof. Visual cues meant that people stood a consistent distance away. "non-command user interface" Skype photo frame - Goal – Stay in touch with loved ones, avoid missing out Task – Easily get info about loved ones availability. Setting – Home setting, unobtrusive, un-interruptive Squirrel - Obviously this was not a ‘useful’ product but Goal – communication Task – privately dictate information Context – open public space
- And a final word careful of the IOT interfaces you design. This is why testing and observation is even more needed: Think of the nest protect fire-alarm It smells smoke It sounds the alarm You wave at it to turn it off The gestures were there consciously. Waving or fanning the smoke alarm to turn it off But the gesture was the wrong one – there was a fire, that person was waving their arms in terror. The alarm was silenced…
- Consider the wearable watch, it gets a notification. The person that your talking to thinks your bored when you look at your watch. Consider (the now tragically un-hip) google glass wearer, she scrolls through the menu, her friends thinks she’s having a seizure. So context and the gestures central to context are paramount.