Please find my latest resume attached

1. Sunil George (7 yrs. +)
Business Analyst / Associate Project Manager
• E-mail: sungeoakam@gmail.com • Ph.: + 1 631 8773264
• Address: 28 Doherty Avenue, Elmont, NY 11003, USA
• LinkedIn: https://www.linkedin.com/in/sunil-george-ba340a14/
Summary
Business Analyst, Associate Project Manager, skilled in achieving operational business process improvement
and data analysis. Also, experienced in complete end to end IT project planning and implementation.
Areas of Expertise
• Business Intelligence & Analytics • Sales Account Management • Business Operations Management
• Marketing & Corporate Communication • Business Executive Presentation • Client Relationship Management
• Business process support /training • Business forecast & process improvement • Business content writing &
documentation • BAT / UAT • IT Project Management
Work Experience
Product Manager at Cisco Systems India Private Limited through IonIdea Interactive Pvt. Ltd.
India, Bangalore, India
Duration: Oct 2017 – May 2018 (8 months)
Accomplishments:
• Acting as a liaison among project stakeholders for eliciting, analyzing, communicating and validating
requirements for changes to business processes involving technology. Also, responsible for translating
Business requirements to functional specifications.
• Working closely with client stakeholders in understanding their requirements and aligning project teams
to deliver services to meet customer satisfaction.
• Function as the primary client interface representing technical operations. Facilitate and lead
requirements gathering discussions with multiple clients; creating scoping documents for new projects
and existing software systems.
• Managing multiple client projects simultaneously and maintain strong, long-term customer relationships.
Creating change order documentation and work with internal project resources in all departments to
obtain required estimates and approvals
• Monitoring and managing efforts of cross-functional project teams, such as business development,
system analysts, data managers, developers, software quality analysts, technical support, production
services, and their managers.
• Meeting with team members on a regular basis regarding project tasks to ensure project milestones are
met & maintain project management information and tracking systems.
• Responsible for financial reporting on the project including tracking deliverables and invoicing.
Managing project budgets and approval of invoices.
• Responsible for End to End project management and involving in Project Estimations, service delivery
planning and Scheduling, resource management and contract Scope management.
Associate Project Manager at QuintilesIMS India Private Limited, Bangalore, India
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2. Duration: Sep 2016 – Oct 2017 (1 Year, 1 month)
Accomplishments:
• Participate in all IT project management related activities
• Resource allocation and team deployment in various project phases
• Understanding client / business requirement and defining scope of the project
• Develop project plans, conduct project review meetings, and manages project activities
• Coordinating cross functional teams (Vendors, Procurement) across the globe for project activities
• Organize review for test plans, test specifications, test procedures, and business sign-off
• Reporting project progress to stake holders and project manager and assisting in project closure activities
• Facilitates Business Requirement gathering, feasibility and prioritization based on the available user story
credits for each Sprint release.
• Plan IT project Release Communication, develop Business Process documents & manuals and conduct
training sessions regarding each Sprint release to the stakeholders
• Ensure minimal risk and quality by engaging in UAT / BAT sign-off from respective stakeholders and
identify any bug/defect. Also, provide Normalization Bridge to collect feedbacks and improvement
regarding each Sprint release from Stakeholders.
PMO Analyst at Cisco Systems India Private Limited through Flint India Private Limited,
Bangalore India
Duration: May 2015 – July 2016 (1 year, 2 months)
Accomplishments:
• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring
technical feasibility
• Measure project performance using appropriate BI/ Analytical tools and techniques
• Develop a detailed project plan, track progress and maintain comprehensive project documentation
• Prioritize project requirements and create conceptual prototypes and mock-ups to management team
• Engaging in IT product release and performing BAT / UAT sign off from Business team.
• Designing and grooming user stories to facilitate each Product related Sprint release.
• Using IT resources at an advanced level to create IT solutions, enabling organizations to better meet their
goals.
• Liaised with business and functional owners during risk engineering and high-level review sessions to derive
and execute action plans, meeting deadlines and standards.
• Prioritized outstanding defects and system problems, ensuring that accuracy and deadlines were met.
• Performed GAP analysis of business rules, business and system process flows, user administration, and
requirements
Business Analyst /Business Intelligence at IDEA Cellular Limited, Bangalore, India
Duration: Oct 2012 – Apr 2015 (2 year, 6 months)
Public

3. Accomplishments:
• Implementing Business Analysis/ Business Intelligence solutions for Telecom services
• Performed research to assist in development of project scope, define requirements, and propose changes.
• Developing detail and summary reports including line and pie charts, trend analysis reports and sub-reports
according to business requirements.
• Designing business intelligence dashboards using MS Office packages by extracting and creating data tables
from various data sources like IBM Database Studio and other servers.
• Using different business models, analyze cross functional department reports and delivering findings to top
management.
• Providing a link between the company, customer, the development team and any third-party regarding
functionality throughout the business cycle.
• Travelling to various locations to engage with multiple stakeholders across the company to ensure all
processes and requirements were accurately defined.
• Handling various activities of the project like information gathering, analyzing the information gathered,
documenting the functional or business requirements.
• Performing periodic market research & analysis and thus identifying key competitor’s market strategies
• Providing monthly corporate business operation presentation and identifying key highlights and lowlights.
Sales Analyst at Kavveri Telecom Products Limited, handling offshore (Canada) operation from
head office Bangalore, India
Duration: July 2011 – Oct 2012 (1 year, 3 months)
Accomplishments:
• Analyze the sales operations to determine profitability as well as to create a baseline for operational changes
and action.
• Collect, analyze, report the data to increase general sales productivity.
• Evaluate the sales trends and records and evaluating performance calculated against sales quotas.
• Analyze the feedback also and oversee the outcomes and set up accounts containing respective ideas,
conclusions, and all-purpose guidance.
• Analyze the performance records and interpreting outcomes of overall sales.
• Serving as key point of contact and as a liaison between the customer and various departments.
Business Analyst at ISI Western Union (Gruppo Angelo Costa International), Dublin, Ireland
Duration: April 2008 - January 2011 (2 years 10 months)
Public

4. Accomplishments:
• Manage all operational/administrative processes related to customer portfolios.
• Responsible for client account administration, preparation of management and customer reports.
• Oversee the closing of accounts, handling all client communication, funds transfer, and system input.
• Perform primary check on all account opening documentation to ensure that accounts are in order according
to anti‐money laundering procedures and directives prior to submitting them to compliance for approval.
• Interfacing and coordinating with various departments: human resource, purchasing, customer service, and
sales.
• Managing, monitoring and evaluating work-flow and analyzing performance data and reporting.
Expertise & Skills
• Business Intelligence & Data Analysis • IBM Cognos • Microsoft Office Package 2016 • IBM Data Studio
• Salesforce • QuickBooks • SQL • BAT / UAT • Project Management • Microsoft Project 2016
Educational Qualification
MASTER OF BUSINESS ADMINISTRATION (INTERNATIONAL BUSINESS), 2007- 2009
Name of Organization: Dublin Business School, Dublin, Ireland, affiliated to (LJMU) Liver pool John Morse
University UK
BACHELOR OF TECHNOLOGY (INDUSTRIAL BIOTECHNOLOGY), 2003 - 2007
Name of Organization: A.R.J. College of Engineering, Tanjore, India, affiliated to Anna University, Chennai,
India
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