Disclaimer: I do not own the photos included in my slides.

1. Seven Elements of Emotional Intelligence
for Leaders
Source: Higgs and Dukewicz
Emotional
Resilience
Interpersonal
Sensitivity
Influence
Intuitiveness
Conscientiousness
And
Integrity
Motivation
Self
Awareness

2. Reliance on
Others
Aggression
Risk-Seeking
People
Orientation
Readiness
to try
something
New
Task
Orientation
Growth
for the
Organization
Seven Parts to a
Leader’s
Management
Style
Source: Drago

3. 1 •Not Promoting the Vision
2 •Failing to listen to everyone on the team
3
• Holding all the authority
4 •Poor Decision Making
5 •Withholding praise and recognition
6 •Not investing in the staff growth
7 •Failing to improve their own skills
Seven Mistakes made by
Leaders
Max Messner

4. Seven Things Leaders do Well
Source: John Edmonds
Show Clarity
of Purpose
Make
People feel
Important
Create
Pride in
work and the
organization
Dress
for
Success
Master fear –
keep belief
in themselves
Are
Accessible
Use time
Well

5. 1
• The Confusion and the Chaos
2
•Opportunities to multitask and seek variety of Task
3
• Diversity, Risk, Ambiguity and Uncertainty
4
• A Chance to trust their Judgment and Intuition
5
•Doing things in new ways – being creative, improvising
6
• Looking forward not back
7
• Performing – being centric stage
Seven Things Leaders Enjoy
in the Role
Source: The Fast Company

6. 1
2
3
4
Keep a clear organisational focus
Expect rigorous thinking
Maintain openness to inquiry
Nurture conversations about ideas
Seven Ways Leaders liberate Thinking
5 Push decision-making downwards
Source: Elash
6 Foster collaborative thinking
7 Demote, transfer or release people who oppose

7. Opportunist
Diplomat
Expert
Achiever
wins in any way possible
avoids overt conflict
seeks logic and rational solutions
effectively meets goals and targets
Seven Ways of Leading
Individualist creatively balances competing tensions
From Rooke and Torbert
Strategist the transformational leader
Alchemist the social and societal transformer

8. Seeing:
Thinking:
Knowing:
Feeling:
seeing intentionally
thinking paradoxically
knowing intuitively
feeling vitally alive
Seven Quantum Skills for Leaders
Acting: acting responsibly
Source: Shelton and Darling
Trusting: trusting life’s process
Being: being in relationships

9. IntuitionEnergy
Eight Signs for Leaders
PassionPerspective Conviction
Solving
VisionHumility
Learning
Source: Harvard Business Review

10. Leadership
Delight
the
Customer
Customer
Focus
People-based
Performance
Management
by Fact
Process
Performance
Continuous
Improvement
Seven Elements to
the Business
Excellence Index
Source: Kanji

11. Eight Personal Qualities of
Leader
Personal
Integrity
Open to Ideas
Fair, Honest
and Supportive
Dependable,
imaginative,
broad-minded
Competent,
Determined,
Mature
Ambitious and
Independent
Loyal, Caring,
and Co-
operative
Straightforward
Source: Hultman

12. 1
2
3
4
Eight Qualities of Leadership
5
6
7
8
Communicative
Impressive integrity
Genuine interest in others
Recognizes and rewards achievement
Team orientation
Visionary, and ideas oriented
Decisive, and takes responsibility
Competence
Source: Drouillard and Kleiner

13. 1
2
3
4
Eight Traits of Transformational Leaders
5
6
7
8
Identify themselves as change agents
Take responsibility for change
Courageous risk takers
Believe in, and trust people
Have clear values, and are values-driven
Are lifelong learners
Can deal with complexity, ambiguity and uncertainty
Are visionaries, and share their vision
Source: Tichy and Devanna

14. Eight Negative
Leadership
Characteristics
Disloyal
Lazy Inefficient
Un-cooperative
No potential
IrresponsibleUnreliable
Untrustworthy

15. 1
2
3
4
Eight things leaders do…
5
6
7
8
Creates vision and sets direction
Focuses on ‘what might be’
Thinks strategically, has insight sees long term
Inspires, influences, persuades others to follow
Acts decisively, models the way
Develops a diversity, competency, empowerment
Translates vision and mission into strategy and action
Maintains customer focus
Source: Deborah Atkinson

16. Nine Factors Common to Leaders
Facilitate and motivate
Influence and persuade
Be accountable
Build teams
Negotiate
Reward
Manage time and monitor activity
Analyze
Remain positive
Source: Beck and Davenport
The Ability to:

17. Nine Top Skills for Leadership
Source: Tom Peters
Building an environment of trust
Retaining talent
Leading high performance teams
Building winning partnerships
Leading change
Valuing differences
Setting performance expectations
Rapid decision making
Reviewing performance progress

18. Nine Things to
Look for in
Leaders
A change
Catalyst
Self-control Trustworthiness
Innovation
Teamwork
and
collaboration
OptimismAchievement-
driven
Self-
confidence
Understanding
of Others
From: Henry Stewart

19. Ten Critical Factors for Leading
manage the dream
embrace error
encourage reflective backchat
encourage dissent
possess optimism, faith and hope
understand the Pygmalion effect
have ‘a certain touch’
see the long view
understand stakeholder symmetry
Source: Warren Bennis
LEADERS
create strategic alliances and partnerships

20. Ten Signs of Future Leaders
Source: Rogers and Smith
A propensity to lead
Brings out the best in people
Authenticity and integrity
Receptivity to feedback
Learning, agility
Adaptability
Conceptual thinking
Able to navigate ambiguity
A passion for results
Culture fit

21. “Leadership is the wise use of power”
― Warren Bennis

22. “Leadership is about breaking the rules
when others think that rule breaking
would be a mistake”.
Source: Frederick Nietzsche

23. “The final test of a leader is that he
leaves behind him the conviction
and the will to carry on”.
- Walter Lippmann

24. How
are leaders different to
managers?