E-governance uses information technology to enhance government processes and address public needs through simplified and transparent services. It reduces corruption while enabling public participation and interaction between government organizations. E-governance provides online services to citizens (G2C), businesses (G2B), employees (G2E), and between governments (G2G). While global e-governance deals with international cooperation, several countries have implemented national e-governance strategies to improve government services and inclusion through new technologies.
2. What is E-Governance…???
• Implementation of information technology in government processes.
• Enhancing government’s ability to address general public needs.
• Simplify processes for all.
Benefit’s Of E-Governance
• Reduced corruption
• Direct participation of General
Public.
• High transparency
• Expanded reach of government
3. • Online Services
for employees like
service benefits
and E-Learning
• Interaction among
government
organizations ,
departments and
authorities.
• Government
provide services to
fulfill the need of
citizen
• Online services for
business
organizations like
licensing, permit
etc.
Government
to Business
(G2B)
Government
to Citizen
(G2C)
Government
to Employee
(G2E)
Government
to
Government
(G2G)
Types Of E-Governance.
4. Global E-Governance
• Public and private sectors are becoming extremely
significant in an innovative and seamless world
community.
• Deals with different countries/areas in the world
focusing on all of their visions, strategies and
priority areas as well as on the key challenges and
lessons of E-Government.
• Several applications in the field of ICT including
broadband and disaster issues are introduced and
highlighted
• Major countries (Japan, China, Thailand, USA, Brazil,
Indonesia, Russia and Taiwan)
5. Expanding Electronic Government
2001(USA)
• Initiated as a part of the President’s Management Agenda.
• Agenda- use of information technology to eliminate wasteful federal
spending, reduce governmental paperwork and improve government response
time to citizens.
• Principles-
1. Citizen centered
2. Non bureaucracy
3. Produce measurable improvements for citizens.
4. Market-based
5. Promoting innovation.
• The initial E-government accomplishments
1. FirstGov.gov
2. IRS Free Filing
3. BusinessLaw.gov
4. E-Payroll
5. E-Clearance
.
6. E-Government: A Strategic Framework for Public Services
in the Information Age 2000(U.K)
• Provided a strategic direction to public sector for transforming itself by
exploiting the possibilities of new technology.
• The strategy has four guiding principles:
1. Social inclusion
2. Building services around citizens
3. Security Framework Policy
4. Smart Card Framework Policy
• The initial E-government accomplishments
1. The e-Envoy, supported by the Information Age
2. Central IT Unit (CITU) in the Cabinet Office
3. Transformational Government: enabled by technology
7. UN Global E-Government Survey 2018
Global survey shows e-government supports transformation towards
sustainable and resilient societies
• European countries lead e-government development globally.
• Eight of the 11 new countries that joined the very-high performing
group in 2018 are from Europe(Belarus, Greece)
• Positive correlation between the country’s income level and its e-
government ranking
• The number of countries providing online services using emails,
SMS/RSS feed updates, mobile Apps and downloadable forms has been
increasing in all sectors.
8. 2016
2018
176 countries provide
archived information
online compared to
154 in 2016.
Europe continues to
lead in online service
delivery for all
vulnerable groups
reaching almost
universal coverage
across the region or
over 80 per cent
UN E-Government
Survey 2016-2018
