The document is a project report submitted by M.Kiran Kumar to Bajaj Finserv as part of an internship. It discusses consumer durable loans provided by Bajaj Finserv. The report includes an introduction to Bajaj Finserv, the need and scope for studying consumer durable loans, objectives of the study, details about the loan process, benefits of loans and EMI cards, and the number of new and existing customers taking loans. It also discusses Bajaj Finserv's competitors and provides suggestions.
This document is a research project report submitted in partial fulfillment of a Master of Business Administration degree. It examines the service quality of HDFC Bank through a survey conducted at two of its branches. The report includes an introduction, company profile of HDFC Bank, literature review on service quality in banks, research objectives, methodology, data analysis, findings, conclusions, and recommendations. It was supervised by Dr. Bhupinder Chahal and submitted by Prikshit Chauhan in April 2017 at Chandigarh University.
Consumer durable loans are for purchasing household appliances and electronics. They are provided to individuals over 18 years of age who have sufficient income to repay monthly installments over 12 to 36 months. While unsecured, some equipment may be hypothecated as collateral. Interest rates vary between banks, with nationalized banks typically charging less than other banks. The loans can range from Rs. 5,000 to Rs. 100,000 with 90% of the purchase value advanced.
State Bank of India (SBI) is India's largest bank with over 14,000 branches and 32,000 ATMs. It was established in 1955 and nationalized in 1969. SBI has a large domestic and international presence with over 180 overseas offices. Some key points:
- Deposits have risen to Rs. 12 trillion with 15% annual growth, while advances crossed Rs. 10 trillion with 21% growth.
- It has expanded its branch network by 719 branches to a total of 14,816 branches, with 66% located in rural/semi-urban areas.
- SBI has subsidiaries in Canada, California, and several other countries around the world.
- Major
Axis Bank was established in 1994 as one of the first new generation private sector banks in India after the government allowed entry of new private banks. It has grown to become one of the largest private sector banks in India with over 1,200 branches and 6,000 ATMs across the country. The bank was formerly known as UTI Bank but changed its name to Axis Bank in 2007.
COMPARISON OF HOME LOAN SCHEME OF ICICI BANK WITH 3 OTHER PRIVATE BANKSKhushbu Malara
Loan acquired from a financial institution to purchase a home.
Home loans consist of an adjustable or fixed interest rate and payment terms. Home loans may also be referred to as mortgage loans.
A home loan can come in many flavors, the specifics of which will have a major impact on a large chunk of the buyer’s life. Choosing an adjustable or fixed rate, extending the loan for ten, fifteen, or even thirty years, and determining just how much money to invest in the down payment are all critical decisions.
Thus in today economy the home loan is one of the important factor which is considered in this project report and also compare with other industry leaders also.
HDFC Bank was established in 1994 as a private sector bank. It has grown to become one of the largest banks in India with over 2,000 branches and 5,000 ATMs across the country. The bank offers a wide range of products and services including credit cards, personal loans, home loans, mutual funds, and trade services. It has pursued an aggressive expansion strategy and targets both retail and corporate customers. The bank has received several awards recognizing its strong financial performance and use of technology.
This document is a project report on banking done as a summer internship project. It provides an overview of the banking structure in India, the Indian banking industry, and upcoming foreign banks entering India. It then discusses HDFC Bank, providing details on its founding, profile including branch and ATM growth, technology used, products and customers, business strategy, and recent developments.
The document is a project report submitted by M.Kiran Kumar to Bajaj Finserv as part of an internship. It discusses consumer durable loans provided by Bajaj Finserv. The report includes an introduction to Bajaj Finserv, the need and scope for studying consumer durable loans, objectives of the study, details about the loan process, benefits of loans and EMI cards, and the number of new and existing customers taking loans. It also discusses Bajaj Finserv's competitors and provides suggestions.
This document is a research project report submitted in partial fulfillment of a Master of Business Administration degree. It examines the service quality of HDFC Bank through a survey conducted at two of its branches. The report includes an introduction, company profile of HDFC Bank, literature review on service quality in banks, research objectives, methodology, data analysis, findings, conclusions, and recommendations. It was supervised by Dr. Bhupinder Chahal and submitted by Prikshit Chauhan in April 2017 at Chandigarh University.
Consumer durable loans are for purchasing household appliances and electronics. They are provided to individuals over 18 years of age who have sufficient income to repay monthly installments over 12 to 36 months. While unsecured, some equipment may be hypothecated as collateral. Interest rates vary between banks, with nationalized banks typically charging less than other banks. The loans can range from Rs. 5,000 to Rs. 100,000 with 90% of the purchase value advanced.
State Bank of India (SBI) is India's largest bank with over 14,000 branches and 32,000 ATMs. It was established in 1955 and nationalized in 1969. SBI has a large domestic and international presence with over 180 overseas offices. Some key points:
- Deposits have risen to Rs. 12 trillion with 15% annual growth, while advances crossed Rs. 10 trillion with 21% growth.
- It has expanded its branch network by 719 branches to a total of 14,816 branches, with 66% located in rural/semi-urban areas.
- SBI has subsidiaries in Canada, California, and several other countries around the world.
- Major
Axis Bank was established in 1994 as one of the first new generation private sector banks in India after the government allowed entry of new private banks. It has grown to become one of the largest private sector banks in India with over 1,200 branches and 6,000 ATMs across the country. The bank was formerly known as UTI Bank but changed its name to Axis Bank in 2007.
COMPARISON OF HOME LOAN SCHEME OF ICICI BANK WITH 3 OTHER PRIVATE BANKSKhushbu Malara
Loan acquired from a financial institution to purchase a home.
Home loans consist of an adjustable or fixed interest rate and payment terms. Home loans may also be referred to as mortgage loans.
A home loan can come in many flavors, the specifics of which will have a major impact on a large chunk of the buyer’s life. Choosing an adjustable or fixed rate, extending the loan for ten, fifteen, or even thirty years, and determining just how much money to invest in the down payment are all critical decisions.
Thus in today economy the home loan is one of the important factor which is considered in this project report and also compare with other industry leaders also.
HDFC Bank was established in 1994 as a private sector bank. It has grown to become one of the largest banks in India with over 2,000 branches and 5,000 ATMs across the country. The bank offers a wide range of products and services including credit cards, personal loans, home loans, mutual funds, and trade services. It has pursued an aggressive expansion strategy and targets both retail and corporate customers. The bank has received several awards recognizing its strong financial performance and use of technology.
This document is a project report on banking done as a summer internship project. It provides an overview of the banking structure in India, the Indian banking industry, and upcoming foreign banks entering India. It then discusses HDFC Bank, providing details on its founding, profile including branch and ATM growth, technology used, products and customers, business strategy, and recent developments.
This document provides a summary of a student paper titled "NEW AGE FINANCIAL PRODUCTS & THEIR ROLE IN TRANSFORMING MODERN BANKING". The paper examines how new banking products like debit cards, credit cards, POS machines, ATMs, e-banking and SMS banking have transformed modern banking. It includes a literature review on past studies and sections analyzing each financial product and how they have impacted customer behaviors and transactions. The conclusion finds that these new products have significantly changed how customers make purchases and access their accounts.
The Bank of Baroda was founded in 1908 in India and was later nationalized by the Indian government in 1969. It is currently one of the largest banks in India with over 5,500 branches worldwide. In 2018, the Indian government proposed merging Bank of Baroda, Vijaya Bank, and Dena Bank to create the third largest bank in India in an effort to consolidate the country's banking system. Bank of Baroda offers a wide range of personal and commercial banking services both within India and internationally.
HDFC Bank is one of the major private sector banks in India. It was established in 1994 and is headquartered in Mumbai. The bank has over 5,000 branches and ATMs across India that serve corporate and retail customers. HDFC Bank aims to be a world-class bank through high quality customer service, innovative products, and leveraging new technologies. It has experienced significant growth and received several awards for its performance and services.
CONSUMER AWARENESS & PERCEPTION TOWARDS HOME LOANBhavesh Patel
This document is a research report submitted for a Master of Business Administration degree. It examines consumer awareness and perception towards home loans. The report was submitted by Bhavesh Patel under the supervision of Dr. Jay Desai. It includes an introduction outlining the importance of home loans, a review of various banks' home loan products, and the research methodology used in the study. The objectives are to analyze customers' perceptions of home loans offered by banks and understand various factors influencing their decisions. Primary data was collected through structured questionnaires. The findings will help banks improve their home loan offerings and better meet customers' needs.
- YES Bank was founded in 2004 with a mission to cater to future businesses in India. It grew rapidly but also took on significant risks by lending heavily to stressed corporate borrowers.
- This led to rising NPAs, losses, and deterioration of financials from 2015 onwards due to poor loan quality. Governance issues including hiding of true NPA levels from regulators exacerbated its problems.
- In 2020, RBI intervened by placing YES Bank under a moratorium and crafting a rescue plan where SBI and other banks invested capital to recapitalize it and restore depositors' confidence in the banking system. This highlighted the need for reforms to address regulatory lapses.
ICICI Bank is India's second largest bank. It has over 2,500 branches and 6,425 ATMs. In the recent fiscal year, ICICI Bank saw a 28% increase in net profit though total income declined. Deposits and advances grew by 26% and 19% respectively. The bank faces competition from other major banks like HDFC, Axis, and Kotak Mahindra, but plans to expand by opening 1,500 new branches and hiring 6,000 employees in the next 4 years as well as growing its international branch network.
This document is a project report submitted by S. Prarthana to the Faculty of Management Studies at Dhanalakshmi College of Engineering in partial fulfillment of an MBA degree. The project report studies customer awareness of internet banking services provided by Dena Bank's T.Nagar branch in Chennai. It includes an introduction, objectives, need for the study, industry and company profiles, literature review, research methodology, data analysis and interpretation, summary and conclusion. 150 customers were surveyed using a questionnaire and their responses were analyzed using statistical tools like percentage, chi-square and correlation to draw inferences and provide suggestions.
1) Yes Bank faced a crisis in 2020 when the RBI placed it under moratorium due to high levels of bad loans and a deteriorating financial position.
2) The RBI capped withdrawals at Rs. 50,000 per account for a month due to issues such as poor governance and an inability to raise fresh capital.
3) A revival plan was announced where SBI would acquire a 49% stake in Yes Bank and inject capital, while other investors would purchase the remaining shares. This aimed to address the bank's troubled finances and restore depositors' confidence.
This document appears to be a student project report on loan and advance management at Gopinath Patil Parsik Janata Sahakari Bank Ltd. It includes an acknowledgement section thanking the bank for allowing the project. It also contains chapters on the banking industry and company profile, describing the history and operations of the bank. The core chapters analyze the bank's loan and advance policies and procedures, types of loans offered, financial performance, and methods for loan recovery. Tables and graphs display interest rates and loan disbursement trends over recent years.
The document is a project report comparing housing loans provided by SBI and HDFC Bank. It discusses the objectives of the study, flow of presentation, introduction to housing loans, types of loans, advantages and disadvantages. It provides details about the procedures to get a loan and documents required. It then examines the features, interest rates and eligibility criteria of loans offered by SBI and HDFC Bank. Finally, it compares the key differences between loans offered by the two banks.
HDFC Bank is India's largest private sector bank by assets. It offers a range of banking services including retail banking, wholesale banking, and treasury services. The bank aims to be a customer-driven and best-managed enterprise through its vision of becoming a market leader in providing housing finance. Its mission is to be a world-class Indian bank by benchmarking against international standards of product offerings, technology, service levels, risk management, and audit/compliance practices.
This document discusses retail loans offered by Bank of India. It provides an overview of the loan application and sanctioning process, including how credit scores are analyzed using CIBIL, Equinox and Equifax software. Key steps in the process include submitting a loan application, credit analysis, preparing loan documents, verifying documents, updating the loan system and disbursing funds to the customer. Factors that positively and negatively affect credit scores are also outlined.
The document summarizes information about ICICI Bank, an Indian multinational banking and financial services company. It discusses the bank's leadership under CEO Chanda Kochhar, the first woman to lead a major bank in India. It describes her strengths as a leader, including her focus on human skills like listening and communicating. It also notes challenges like dealing with customers during the 2008 financial crisis and managing a large workforce. The document provides an overview of ICICI Bank's operations and strategic focus on expanding globally and into rural Indian markets.
HDFC Bank is one of the largest private sector banks in India that focuses on wholesale banking, retail banking, and treasury services. It has over 1,400 branches across India and provides services like loans, deposits, credit/debit cards, internet banking, and ATM access. HDFC Bank aims to become a world-class Indian bank through excellent customer service, innovative products, and maintaining high asset quality. It has a strong brand due to its reliable services and receives several awards for its performance. The bank sees opportunities in growing its rural customer base and acquiring other companies, but faces threats from new competitors and non-performing assets.
The document provides an overview of Kotak Mahindra Bank, one of India's leading private sector banks. Some key points:
- Kotak Mahindra Bank was established in 1985 and received a banking license from the RBI in 2003, making it the first company in India to convert to a bank.
- It offers a wide range of financial products and services including commercial banking, investment banking, stock broking, life insurance, and more.
- The bank has a presence across India as well as internationally and aims to provide complete customized banking solutions to its customers.
- An overview is provided of the bank's growth and expansion over the years as it has emerged
This document provides an analysis of opportunity for promotional strategies for State Bank of India. It begins with an overview of SBI as the largest nationalized commercial bank in India. It then defines various banking services including investment banking, retail banking, commercial banking, private banking, and asset management. It identifies SBI's target markets as current and potential customers in rural areas and tier 2/3 cities. The document outlines SBI's communication objectives of increasing awareness, attention, and purchase actions. It notes factors that affect the communication budget such as company strategy, product life cycle stage, and competitive intensity. Finally, it recommends creating communications strategies that match SBI's strategy and focus on opportunities/threats while fitting the company image, and
This document discusses the Indian banking sector. It outlines the major types of banks in India including public, private, and foreign sectors. The banking sector has grown significantly since 2001. The Reserve Bank of India regulates the banking system and controls various policies. Major players in the sector include HDFC Bank, SBI, ICICI Bank, and others. The banking industry makes up a large portion of India's GDP and employs over 50,000 workers annually, primarily through public and private sector banks.
summer internship report on digital banking (Punjab & Sind Bank)sharda university
i had completed my 2 month summer internship report from punjab and sind bank on digital banking and digital services provided by the bank to the customers time duration is 20 june 2018 to 20 august 2018
The State Bank of India (SBI) is India's largest bank. It has over 13,000 branches within India and 190 foreign offices internationally. SBI employs over 200,000 people and has over $3 trillion in assets and deposits. It offers a wide range of personal, corporate, government, and agricultural banking products and services to its customers. SBI has seen significant growth in recent years through expanding its branch network, increasing deposits and loans, and acquiring other banks.
Retail banking refers to banking services offered directly to consumers rather than other banks or corporations. It is characterized by multiple products, distribution channels, and customer groups. Common retail banking products in India include loans for housing, vehicles, education, and consumption. Growth in the Indian retail banking sector is supported by factors such as rising incomes, changing demographics, and technological advancement.
HDFC Bank caters to both wholesale and retail banking. It has three key business segments: 1) Wholesale banking which provides commercial services to large corporations. 2) Treasury which offers foreign exchange, money market, and equity products. 3) Retail banking which offers financial products and services to individual customers. HDFC Bank has seen significant growth in areas such as credit cards, point-of-sale terminals, and digital platforms. It remains the largest and one of the most valuable banks in India.
This document provides a summary of a student paper titled "NEW AGE FINANCIAL PRODUCTS & THEIR ROLE IN TRANSFORMING MODERN BANKING". The paper examines how new banking products like debit cards, credit cards, POS machines, ATMs, e-banking and SMS banking have transformed modern banking. It includes a literature review on past studies and sections analyzing each financial product and how they have impacted customer behaviors and transactions. The conclusion finds that these new products have significantly changed how customers make purchases and access their accounts.
The Bank of Baroda was founded in 1908 in India and was later nationalized by the Indian government in 1969. It is currently one of the largest banks in India with over 5,500 branches worldwide. In 2018, the Indian government proposed merging Bank of Baroda, Vijaya Bank, and Dena Bank to create the third largest bank in India in an effort to consolidate the country's banking system. Bank of Baroda offers a wide range of personal and commercial banking services both within India and internationally.
HDFC Bank is one of the major private sector banks in India. It was established in 1994 and is headquartered in Mumbai. The bank has over 5,000 branches and ATMs across India that serve corporate and retail customers. HDFC Bank aims to be a world-class bank through high quality customer service, innovative products, and leveraging new technologies. It has experienced significant growth and received several awards for its performance and services.
CONSUMER AWARENESS & PERCEPTION TOWARDS HOME LOANBhavesh Patel
This document is a research report submitted for a Master of Business Administration degree. It examines consumer awareness and perception towards home loans. The report was submitted by Bhavesh Patel under the supervision of Dr. Jay Desai. It includes an introduction outlining the importance of home loans, a review of various banks' home loan products, and the research methodology used in the study. The objectives are to analyze customers' perceptions of home loans offered by banks and understand various factors influencing their decisions. Primary data was collected through structured questionnaires. The findings will help banks improve their home loan offerings and better meet customers' needs.
- YES Bank was founded in 2004 with a mission to cater to future businesses in India. It grew rapidly but also took on significant risks by lending heavily to stressed corporate borrowers.
- This led to rising NPAs, losses, and deterioration of financials from 2015 onwards due to poor loan quality. Governance issues including hiding of true NPA levels from regulators exacerbated its problems.
- In 2020, RBI intervened by placing YES Bank under a moratorium and crafting a rescue plan where SBI and other banks invested capital to recapitalize it and restore depositors' confidence in the banking system. This highlighted the need for reforms to address regulatory lapses.
ICICI Bank is India's second largest bank. It has over 2,500 branches and 6,425 ATMs. In the recent fiscal year, ICICI Bank saw a 28% increase in net profit though total income declined. Deposits and advances grew by 26% and 19% respectively. The bank faces competition from other major banks like HDFC, Axis, and Kotak Mahindra, but plans to expand by opening 1,500 new branches and hiring 6,000 employees in the next 4 years as well as growing its international branch network.
This document is a project report submitted by S. Prarthana to the Faculty of Management Studies at Dhanalakshmi College of Engineering in partial fulfillment of an MBA degree. The project report studies customer awareness of internet banking services provided by Dena Bank's T.Nagar branch in Chennai. It includes an introduction, objectives, need for the study, industry and company profiles, literature review, research methodology, data analysis and interpretation, summary and conclusion. 150 customers were surveyed using a questionnaire and their responses were analyzed using statistical tools like percentage, chi-square and correlation to draw inferences and provide suggestions.
1) Yes Bank faced a crisis in 2020 when the RBI placed it under moratorium due to high levels of bad loans and a deteriorating financial position.
2) The RBI capped withdrawals at Rs. 50,000 per account for a month due to issues such as poor governance and an inability to raise fresh capital.
3) A revival plan was announced where SBI would acquire a 49% stake in Yes Bank and inject capital, while other investors would purchase the remaining shares. This aimed to address the bank's troubled finances and restore depositors' confidence.
This document appears to be a student project report on loan and advance management at Gopinath Patil Parsik Janata Sahakari Bank Ltd. It includes an acknowledgement section thanking the bank for allowing the project. It also contains chapters on the banking industry and company profile, describing the history and operations of the bank. The core chapters analyze the bank's loan and advance policies and procedures, types of loans offered, financial performance, and methods for loan recovery. Tables and graphs display interest rates and loan disbursement trends over recent years.
The document is a project report comparing housing loans provided by SBI and HDFC Bank. It discusses the objectives of the study, flow of presentation, introduction to housing loans, types of loans, advantages and disadvantages. It provides details about the procedures to get a loan and documents required. It then examines the features, interest rates and eligibility criteria of loans offered by SBI and HDFC Bank. Finally, it compares the key differences between loans offered by the two banks.
HDFC Bank is India's largest private sector bank by assets. It offers a range of banking services including retail banking, wholesale banking, and treasury services. The bank aims to be a customer-driven and best-managed enterprise through its vision of becoming a market leader in providing housing finance. Its mission is to be a world-class Indian bank by benchmarking against international standards of product offerings, technology, service levels, risk management, and audit/compliance practices.
This document discusses retail loans offered by Bank of India. It provides an overview of the loan application and sanctioning process, including how credit scores are analyzed using CIBIL, Equinox and Equifax software. Key steps in the process include submitting a loan application, credit analysis, preparing loan documents, verifying documents, updating the loan system and disbursing funds to the customer. Factors that positively and negatively affect credit scores are also outlined.
The document summarizes information about ICICI Bank, an Indian multinational banking and financial services company. It discusses the bank's leadership under CEO Chanda Kochhar, the first woman to lead a major bank in India. It describes her strengths as a leader, including her focus on human skills like listening and communicating. It also notes challenges like dealing with customers during the 2008 financial crisis and managing a large workforce. The document provides an overview of ICICI Bank's operations and strategic focus on expanding globally and into rural Indian markets.
HDFC Bank is one of the largest private sector banks in India that focuses on wholesale banking, retail banking, and treasury services. It has over 1,400 branches across India and provides services like loans, deposits, credit/debit cards, internet banking, and ATM access. HDFC Bank aims to become a world-class Indian bank through excellent customer service, innovative products, and maintaining high asset quality. It has a strong brand due to its reliable services and receives several awards for its performance. The bank sees opportunities in growing its rural customer base and acquiring other companies, but faces threats from new competitors and non-performing assets.
The document provides an overview of Kotak Mahindra Bank, one of India's leading private sector banks. Some key points:
- Kotak Mahindra Bank was established in 1985 and received a banking license from the RBI in 2003, making it the first company in India to convert to a bank.
- It offers a wide range of financial products and services including commercial banking, investment banking, stock broking, life insurance, and more.
- The bank has a presence across India as well as internationally and aims to provide complete customized banking solutions to its customers.
- An overview is provided of the bank's growth and expansion over the years as it has emerged
This document provides an analysis of opportunity for promotional strategies for State Bank of India. It begins with an overview of SBI as the largest nationalized commercial bank in India. It then defines various banking services including investment banking, retail banking, commercial banking, private banking, and asset management. It identifies SBI's target markets as current and potential customers in rural areas and tier 2/3 cities. The document outlines SBI's communication objectives of increasing awareness, attention, and purchase actions. It notes factors that affect the communication budget such as company strategy, product life cycle stage, and competitive intensity. Finally, it recommends creating communications strategies that match SBI's strategy and focus on opportunities/threats while fitting the company image, and
This document discusses the Indian banking sector. It outlines the major types of banks in India including public, private, and foreign sectors. The banking sector has grown significantly since 2001. The Reserve Bank of India regulates the banking system and controls various policies. Major players in the sector include HDFC Bank, SBI, ICICI Bank, and others. The banking industry makes up a large portion of India's GDP and employs over 50,000 workers annually, primarily through public and private sector banks.
summer internship report on digital banking (Punjab & Sind Bank)sharda university
i had completed my 2 month summer internship report from punjab and sind bank on digital banking and digital services provided by the bank to the customers time duration is 20 june 2018 to 20 august 2018
The State Bank of India (SBI) is India's largest bank. It has over 13,000 branches within India and 190 foreign offices internationally. SBI employs over 200,000 people and has over $3 trillion in assets and deposits. It offers a wide range of personal, corporate, government, and agricultural banking products and services to its customers. SBI has seen significant growth in recent years through expanding its branch network, increasing deposits and loans, and acquiring other banks.
Retail banking refers to banking services offered directly to consumers rather than other banks or corporations. It is characterized by multiple products, distribution channels, and customer groups. Common retail banking products in India include loans for housing, vehicles, education, and consumption. Growth in the Indian retail banking sector is supported by factors such as rising incomes, changing demographics, and technological advancement.
HDFC Bank caters to both wholesale and retail banking. It has three key business segments: 1) Wholesale banking which provides commercial services to large corporations. 2) Treasury which offers foreign exchange, money market, and equity products. 3) Retail banking which offers financial products and services to individual customers. HDFC Bank has seen significant growth in areas such as credit cards, point-of-sale terminals, and digital platforms. It remains the largest and one of the most valuable banks in India.
A comparative study of e banking in public &Alka Shukla
This document presents a comparative study of e-banking services provided by public sector State Bank of India and private sector HDFC Bank. It provides an overview of the banking sector and structure in India. It then describes the development of e-banking since the 1980s and various services offered like bill payments, shopping, and ticket booking. The document analyzes e-banking products, channels and services provided by SBI and HDFC Bank based on a survey of their customers. It finds that customers choose these banks for e-banking due to convenience, security, and excellent customer service.
A Study On Customer Satisfaction Towards HDFC Bank In Agra CityRachitMudgal1
This document summarizes a study on customer satisfaction towards HDFC Bank in Agra City. The study aims to understand customer satisfaction levels and perceptions of HDFC Bank's services. It also examines factors influencing customer choice of banks. The research methodology involves a survey of 77 HDFC Bank customers in Agra using a questionnaire. Key findings include that most customers are satisfied with HDFC Bank and prefer services like ATMs, FDs and savings accounts. Recommendations focus on improving advertising, customer relationships and awareness of extra services.
This document is a project report on consumer preferences toward financial investments. It was submitted by Puspendra Singh to fulfill requirements for an MBA degree from Barkatullah University, Bhopal, India. The report acknowledges those who provided guidance and support. It also includes declarations by the author and a certificate from the project supervisor. The report contains chapters that will introduce the topic, objectives and methodology, present findings from a survey, provide suggestions, and draw conclusions.
This document summarizes a study on consumer perceptions of home loans from HDFC Bank in India. The study aimed to identify factors that influence customers pre-paying their home loans and to evaluate customer satisfaction with HDFC Bank's home loan services. It reviewed literature on home loans and customer satisfaction. The study was conducted with HDFC Bank and had limitations due to its small sample size and limited time frame. The document provides background on HDFC Bank as one of the largest private sector banks in India that provides home loans and other financial services.
Created as a midterm project for a Johns Hopkins School of Advanced International Studies (SAIS) graduate-level course on Microfinance and Development. Task was to analyze a microfinance institution and discuss its history, business model, and provide an overview of its financial position. Created Summer 2008.
Banking sector is going to be the most watched sector in the coming quarters. There are reasons for this, RBI has reduced the CRR rate and repo rates. The debt/GDP ratio of the Government is scary at 80% essentially meaning that the Government cannot borrow much without jeopardizing stability of banking sector. Given project is an attempt to identify and analyse the vision and mission of HDFC bank, as well as comparing the position and strategies of the bank with its major competitor.
Project:
Provides all the crucial information on HDFC Bank Limited required for business and competitor intelligence needs.
Contains a study of the major internal and external factors affecting HDFC Bank Limited in the form of a SWOT analysis as well as a breakdown and examination of strategies of HDFC Bank Limited.
Major factors contributing the success of HDFC.
Industrial analysis of HDFC through Porter’s five forces model as well as comparing that with its competitor ICICI.
Analysis done on BCG matrix
With this project we have tried to understand the different business process identified by the bank, as well as analyzing its strength and weakness as compared to other banks. Our project is mainly concentrated on the comparative analysis of HDFC and competitor ICICI. The source of information is secondary that is through internet and different newspapers and sites of HDFC and ICICI as well as some of the journals.
Personal loan is the one among all the credit products which remains in demand throughout the year. It is the best-selling financial product for which most of the people went for in last two years
Blog: https://financebuddha.com/blog/hdfc-bank-personal-loans-makes-worthy-choice
Indian Banking Industry - Challenges, Opportunities and Growth Driver of Bank...Resurgent India
Indian banks face challenges such as low banking access rates and rising customer expectations, but also opportunities for growth. Key challenges include implementing Basel III capital requirements, increasing competition, and rising non-performing assets. However, opportunities exist in expanding mortgage lending, wealth management, and rapid ATM/branch growth. Economic development, favorable demographics, and policy support can further drive the banking industry's growth in infrastructure financing, financial inclusion, and technological innovation.
Case View with Rajat Gandhi - P2P Lending in India: Delivering Disruptive Inn...ET Cases
Case View with Rajat Gandhi, Founder & CEO - FAIRCENT
Faircent is the India’s largest P2P lending marketplace for borrowers and lenders to connect directly through its unique platform, which allows Auction and Reverse Auction Indexation. Faircent’s dynamic algorithms ensure that the right fit is done
"New to Bank -Acquisition"- HDFC Bank Ltd.Rashi Mahajan
The document provides an overview of HDFC Bank's acquisition strategy for new customers. It discusses HDFC Bank's mission, vision, products/services, and business strategy. It then details HDFC Bank's approach to customer acquisition, which includes advertising, targeted marketing, and event-based promotions. The document also summarizes the research methodology used to study customer awareness and satisfaction, including a questionnaire distributed to 68 HDFC Bank customers. Key findings indicate that most customers are aware of HDFC Bank and became customers due to friends/family, with many interested in savings accounts and credit/debit cards.
I am an MBA student and I prepared this for Banking Class to give a brief description about the HDFC bank and also done the SWOT analysis of the bank and provided the wide variety of its products and services. In the end of the presentation i have also done the classification of the branches on the basis of their location like rural, urban, semi urban and mertro cities.
Public sector banks are owned by the government, while private sector banks are owned by private individuals or groups. Interest rates are typically lower for public sector banks compared to private sector banks. Public sector banks are considered more secure since they are run by the government of India, while there is a higher risk of fraud with private banks. Private banks can make business decisions and launch new products/services more quickly than public sector banks which require government approval.
Project on retail banking with reference to syndicate bank.Mayanksng07
This document provides an overview of retail banking in India. It discusses the growth of retail lending in India since liberalization in 1991. Retail lending has grown significantly over the past decade due to increasing disposable income, a growing middle class, and changing attitudes towards loans. However, retail loan growth has not been uniform and banks need appropriate strategies like inclusive and responsible banking to ensure sustainable growth. The document also discusses major players in retail banking in India like SBI and HDFC Bank and examines challenges for foreign banks in expanding retail operations in India like regulatory restrictions and lack of strong credit information infrastructure. It analyzes strategies for banks like focusing on customer service, risk management, and fee-based income from third party products.
HDFC Bank commenced operations as a Scheduled Commercial Bank in January 1995. It is currently the fifth or sixth largest bank in India by assets and the first largest bank by market capitalization. The bank has grown consistently over the years and now has over 2,700 branches across India. As of December 2012, HDFC Bank's balance sheet size was Rs. 3,837 billion, with a net profit of Rs. 516.7 billion for the fiscal year 2011-2012, up 31.6% from the previous year.
Analysis of Home Loan Industry at India Infoline LimitedRIYA JAIN
Brief introduction about the company and the home loan of the company. The comparison of Home loan at India Infoline Limited and Indiabulls. The objectives behind the survey about the home loan at IIFL and the findings after the survey.
Lastky the suggestions to improve the services.
HDFC Bank was incorporated in 1994 in Mumbai, India and aims to be the preferred banking provider. It has over 1416 branches and 3382 ATMs across India. The most popular product is the savings account, used by 44% of customers. 30% of customers open accounts due to special offers while credibility and staff play important roles. The internship project analyzed HDFC Bank's products and services and found that savings accounts are most common, with ATMs being the most used digital service. It provided recommendations such as decreasing fees and improving knowledge of digital banking.
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Capstone Project: Luxury Handloom Saree Brand
As part of my college project, I applied my learning in brand strategy to create a comprehensive project for a luxury handloom saree brand. Key aspects of this project included:
- *Competitor Analysis:* Conducted in-depth competitor analysis to identify market position and differentiation opportunities.
- *Target Audience:* Defined and segmented the target audience to tailor brand messages effectively.
- *Brand Strategy:* Developed a detailed brand strategy to enhance market presence and appeal.
- *Brand Perception:* Analyzed and shaped the brand perception to align with luxury and heritage values.
- *Brand Ladder:* Created a brand ladder to outline the brand's core values, benefits, and attributes.
- *Brand Architecture:* Established a cohesive brand architecture to ensure consistency across all brand touchpoints.
This project helped me gain practical experience in brand strategy, from research and analysis to strategic planning and implementation.
Evaluating the Effectiveness of Women-Focused MarketingHighViz PR
Women centric marketing is a vital part in reaching one of the most influential groups of consumers. Here is a guide to know and measure the impact of women-centric marketing efforts-
Boost Your Instagram Views Instantly Proven Free Strategies.InstBlast Marketing
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The advent of AI offers marketers unprecedented opportunities to craft personalized and engaging customer experiences, evolving customer engagements from one-sided conversations to interactive dialogues. By leveraging AI, companies can now engage in meaningful dialogues with customers, gaining deep insights into their preferences and delivering customized solutions.
Susan will present case studies illustrating AI's application in enhancing customer interactions across diverse sectors. She'll cover a range of AI tools, including chatbots, voice assistants, predictive analytics, and conversational marketing, demonstrating how these technologies can be woven into marketing strategies to foster personalized customer connections.
Participants will learn about the advantages and hurdles of integrating AI in marketing initiatives, along with actionable advice on starting this transformation. They will understand how AI can automate mundane tasks, refine customer data analysis, and offer personalized experiences on a large scale.
Attendees will come away with an understanding of AI's potential to redefine marketing, equipped with the knowledge and tactics to leverage AI in staying competitive. The talk aims to motivate professionals to adopt AI in enhancing their CX, driving greater customer engagement, loyalty, and business success.
Boost Your Instagram Views Instantly Proven Free Strategies.pptxInstBlast Marketing
Join Performance Car Exclusive to drive the finest supercars, engineered with advanced materials and cutting-edge technology for peak performance.
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Did you know that while 50% of content on the internet is in English, English only makes up 26% of the world’s spoken language? And yet 87% of customers won’t buy from an English only website.
Uncover the immense potential of communicating with customers in their own language and learn how translation holds the key to unlocking global growth. Join Smartling CEO, Bryan Murphy, as he reveals how translation software can streamline the translation process and seamlessly integrate into your martech stack for optimal efficiency. And that's not all – he’ll also share some inspiring success stories and practical tips that will turbocharge your multilingual marketing efforts!
Key takeaways:
1. The growth potential of reaching customers in their native language
2. Tips to streamline translation with software and integrations to your tech stack
3. Success stories from companies that have increased lead generation, doubled revenue, and more with translation
Spotify: Revolutionizing the Music Streaming IndustryTMR Infra
Spotify's unique blend of technology, user-centric design, and industry influence has
cemented its position as a leader in music streaming. By continuously evolving and adapting,
Spotify remains a dominant force, shaping the future of music consumption. As it continues
to innovate and expand, Spotify is likely to maintain its position as the go.
AI Best Practices for Marketing HUG June 2024Amanda Farrell
During this presentation, the Nextiny marketing team reviews best practices when adopting generative AI into content creation. Join our HUG community to register for more events https://events.hubspot.com/sarasota/
Unlock the secrets to enhancing your digital presence with our masterclass on mastering online visibility. Learn actionable strategies to boost your brand, optimize your social media, and leverage SEO. Transform your online footprint into a powerful tool for growth and engagement.
Key Takeaways:
1. Effective techniques to increase your brand's visibility across various online platforms.
2. Strategies for optimizing social media profiles and content to maximize reach and engagement.
3. Insights into leveraging SEO best practices to improve search engine rankings and drive organic traffic.
Breaking Silos To Break Bank: Shattering The Divide Between Search And SocialNavah Hopkins
At Mozcon 2024 I shared this deck on bridging the divide between search and social. We began by acknowledging that search-first marketers are used to different rules of engagement than social marketers. We also looked at how both channels treat creative, audiences, bidding/budgeting, and AI. We finished by going through how they can win together including UTM audits, harvesting comments from both to inform creative, and allowing for non-login forums to be part of your marketing strategy.
I themed this deck using Baldur's Gate 3 characters: Gale as Search and Astarion as Social
janani Digital Marketer|Digital Marketing consultant|Marketing Promotion|Coim...janudm24
Myself Janani Digital marketing consultant located in coimbatore I offer all kinds of digital marketing services for your business requirements such as SEO SMO SMM SMO CAMPAIGNS content writing web design for all your business needs with affordable cost
Digital Marketing Services | Techvolt Software :
Digital Marketing is a latest method of Marketing techniques widely used across the Globe. Digital Marketing is an online marketing technique and methods used for all products and services through Search Engine and Social media advertisements. Previously the marketing techniques were used without using the internet via direct and indirect marketing strategies such as advertising through Telemarketing,Newspapers,Televisions,Posters etc.
List of Services offered in Digital Marketing |Techvolt Software :
Techvolt Software offers best Digital Marketing services for promoting your products and services through online platform on the below methods of Digital marketing
1. Search Engine Optimization (SEO)
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4. Social Media Marketing (SMM)
5. Campaigns
Importance | Need of Digital Marketing (Online Promotions) :
1. Quick Promotions through Online
2. Generation of More leads and Business Enquiries via Search Engine and Social Media Platform
3. Latest Technology development vs Business promotions
4. Creation of Social Branding
5. Promotion with less investment
Benefits Digital Marketing Services at Techvolt software :
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Free Website + Digital Marketing Services
Techvolt Software offers Free website design for all customer and clients who is availing the digital marketing services for a minimum period of 6 months.
With Regards
Janani Digital Marketer
Coimbatore,Tamilnadu.
Can you kickstart content marketing when you have a small team or even a team of one? Why yes, you can! Dennis Shiao, founder of marketing agency Attention Retention will detail how to draw insights from subject matter experts (SMEs) and turn them into articles, bylines, blog posts, social media posts and more. He’ll also share tips on content licensing and how to establish a webinar program. Attend this session to learn how to make an impact with content marketing even when you have a small team and limited resources.
Key Takeaways:
- You don't need a large team to start a content marketing program
- A webinar program yields a "one-to-many" approach to content creation
- Use partnerships and licensing to create new content assets
What Software is Used in Marketing in 2024.Ishaaq6
This paper explores the diverse landscape of marketing software, examining its pivotal role in modern marketing strategies. It provides a comprehensive overview of various types of marketing software tools and platforms essential for enhancing efficiency, optimizing campaigns, and achieving business objectives. Key categories discussed include email marketing software, social media management tools, content management systems (CMS), customer relationship management (CRM) software, search engine optimization (SEO) tools, and marketing automation platforms.
The paper delves into the functionalities, benefits, and examples of each type of software, highlighting their unique contributions to effective marketing practices. It explores the importance of integration and automation in maximizing the impact of these tools, addressing challenges and strategies for seamless implementation across different marketing channels.
Furthermore, the paper examines emerging trends in marketing software, such as AI and machine learning applications, personalization strategies, predictive analytics, and the ethical considerations surrounding data privacy and consumer rights. Case studies illustrate real-world applications and success stories of businesses leveraging marketing software to achieve significant outcomes in their marketing campaigns.
In conclusion, this paper provides valuable insights into the evolving landscape of marketing technology, emphasizing the transformative potential of software solutions in driving innovation, efficiency, and competitive advantage in today's dynamic marketplace.
This description outlines the scope, structure, and focus of the paper, giving readers a clear understanding of what to expect and why the topic of marketing software is important and relevant in contemporary marketing practices.
INTRODUCTION TO SEARCH ENGINE OPTIMIZATION (SEO).pptxGiorgio Chiesa
This presentation is recommended for those who want to know more about SEO. It explains the main theoretical and practical aspects that influence the positioning of websites in search engines.
2. HDFC BANK
HDFC Bank Limited is an Indian banking
and financial services company headquartered
in Mumbai, Maharashtra Incorporated in 1994, it is
the fifth largest bank in India as measured by assets. It
is the largest private sector bank in India by market
capitalization as of February 2014.
HDFC was ranked 45th on the list of top 50 Banks in
the world in terms of their market capitalization.
3. In Sep 2013 the HDFC Bank launched new product in
the market that is……
(Consumer Durable Loan)
4. CONSUMER DURABLE LOAN
DEFINITION
Consumer Durable loan is an installment loan to
Individual for a specified sum of money towards
the purchase of a consumer durables products.
5. INRODUCTION
Consumer Durable loan* is a finance option for
purchase of household items like Washing Machines,
Refrigerators, AC, Color TV, LCD, Microwaves etc.
6. Consumer durables are a category
of consumer products that do not have to be
purchased frequently because they are made to last
for an than three years). They are also
called durable extended period of time (typically
more goods or durables.
7. WHY HDFC BANK CONSUMER
DURABLE LOAN
BENEFITS
Low EMI because of
Extended tenure of Up to
36 months
Less Burden – Enjoy up to
100% finance with zero
advance EMI payments
Great deals with complete
transparency
FEATURES
Up to 100% finance
36 months Tenure
Loan amount up to 15 lacs
Nominal processing fees
No blocking of credit cards
limits
Minimal margin money
8. PRODUCT CATEGORIES TO
CHOOSE FROM
LED Televisions
Refrigerators
Washing Machine
Laptops and Ultra books
Air conditioners
High End Audio and Home Theater Systems
Recliners
Tablets
Modular Kitchen
High End Camera and Lenses
Mobile Phones
9. WHICH ALL CITIES THE HDFC
BANK CONSUMER DURABLE
LOAN IS AVAILABLE
Mumbai,
Delhi,
Bangalore,
Chennai,
Pune,
Hyderabad,
Jaipur,
Chandigarh,
Cochin,
Ahmedabad and
Kolkata
10. DURABLE LOAN INTEREST
Rack interest rate
Salaried - 16.00% to 20%
Self-employed businessman
- 18.00% to 22.00%
Self-employed profession -
14.50 to 18.00%
11. PREPAYMENT CHARGES
PREPAYMENT
PRE-PAYMENT
CHARGES
No pre-payment
permitted until
repayment of 6 EMIs
07-24 Months - 4% of
Principal Outstanding
25-36 Months - 3% of
Principal Outstanding
>36 Months - 2% of
Principal Outstanding
12. HDFC BANK CONSUMER
DURABLE LOAN ELIGIBILITY
CONDITION
Minimum Age
Maximum Age ( At the time
of loan closure )
Minimum Income
CREDIT CRITERIA
Salaried - Min - 21 yrs
Self Emp. – Min. – 26yrs
Salaried – Max – 60yrs
Self emp. – Max – 65 yrs
HDFC Bank Salary account
Customers – 15000*
Others - Rs. 18000
14. HDFC BANK CONSUMER
LOAN DOCUMENTATION
SALARIED
KYC - ( Know your
customer )
Latest 2 month salary slip
Latest 3 months bank
statement
SELF EMPLOYED
KYC - ( Know your
customer )
Latest 2 years Income Tax
Return
Latest 6 months bank
statement
15. SCOPE IN THE CONSUMER
DURABLE FINANCE
The scope of the Indian retail market is immense for this sector is
poised for the highest growth in the next 5 years. The India retail
industry contributes 10% of the countries GDP and its current growth
rate is 8.5%.
The organized retailing sector in India is only 3% and is expected to
rise to 25- 30% by the year 2010.
This proves that there is a tremendous scope for growth in the Indian
retail market.
The scope of the Indian retail market have been seen by many retail
giants and thats the reason that many new players are entering the
India retail industry.
16. CONCLUSION
Consumer finance is the segment of the financial services industry that lends
money to individual consumers. Although banks and credit unions are
among the lenders in the consumer finance industry, alternative lenders
include finance companies, pay day loan services and establishments
specializing in lending to borrowers with poor credit.
Interest rates
Interest rates are an important aspect of consumer finance. Consumers may
do themselves a great service by understanding the effect of the interest rate
charged on the amount of their loan.
Credit Rating
Credit ratings impact a consumer's ability to obtain favorable consumer
financing. Generally, a consumer's individual credit rating may serve as a
way to gauge the risk of a consumer defaulting on the loan.
17. Agencies
Three primary agencies--Experian, Equifax and TransUnion--provide
lenders with credit information about individual consumers.
Fraud
Consumer finance products may not all be in the best interest of the
consumer. Consumers with poor credit or limited financing options
may be especially susceptible to potentially bad financing services.