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2
CIO Panel: Digital Transformation to
Achieve Speed and Control
Will you disrupt or be disrupted?
3
Disrupting Digital Business
R “Ray” Wang
Principal Analyst, Founder,
Chairman
Constellation Research
©	
  2010	
  -­‐	
  2015	
  Constella0on	
  Research,	
  Inc.	
  	
  All	
  rights	
  reserved.	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  #Connect15,	
  @rwang0	
  	
  	
  	
  
4
The Digital Disruptors
R	
  “Ray”	
  
Wang	
  
	
  
CEO	
  
Constella2on	
  
Research	
  
Tom	
  
Quinn	
  
	
  
CIO	
  
NewsCorp	
  Australia	
  
Mar2n	
  
Stansbury	
  
	
  
Principal	
  
DeloiEe	
  Consul2ng	
  
Ronald	
  
Blitstein	
  
	
  
EVP	
  &	
  Group	
  CIO	
  
Sagicor	
  Financial	
  
Corpora2on	
  
©	
  2010	
  -­‐	
  2015	
  Constella0on	
  Research,	
  Inc.	
  	
  All	
  rights	
  reserved.	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  #Connect15,	
  @rwang0	
  	
  	
  	
  
5
52%	
  of	
  the	
  Fortune	
  500	
  
firms	
  since	
  2000	
  are	
  gone	
  
6
Digital creates winner takes all markets
Overall	
  Market	
  Share	
   Percentage	
  of	
  Profits	
  
©	
  2010	
  -­‐	
  2015	
  Constella0on	
  Research,	
  Inc.	
  	
  All	
  rights	
  reserved.	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  #Connect15,	
  @rwang0	
  	
  	
  	
  
7
Don’t be caught in the disruption!
©	
  2010	
  -­‐	
  2015	
  Constella0on	
  Research,	
  Inc.	
  	
  All	
  rights	
  reserved.	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  #Connect15,	
  @rwang0	
  	
  	
  	
  
8
“A	
  digital	
  divide	
  exists	
  between	
  
the	
  organiza0ons	
  who	
  have	
  
built	
  digital	
  business	
  models	
  
and	
  everyone	
  else.”	
  (2013)	
  
©	
  2010	
  -­‐	
  2015	
  Constella0on	
  Research,	
  Inc.	
  	
  All	
  rights	
  reserved.	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  #Connect15,	
  @rwang0	
  	
  	
  	
  
9
“52%	
  of	
  the	
  F500	
  have	
  been	
  
merged,	
  acquired,	
  gone	
  bankrupt,	
  
and	
  fallen	
  off	
  the	
  list	
  since	
  2000.	
  	
  
Are	
  you	
  a	
  disrupter?	
  or	
  is	
  your	
  
industry	
  being	
  disrupted?”	
  
©	
  2010	
  -­‐	
  2015	
  Constella0on	
  Research,	
  Inc.	
  	
  All	
  rights	
  reserved.	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  #Connect15,	
  @rwang0	
  	
  	
  	
  
10
“What	
  are	
  the	
  drivers	
  of	
  digital	
  
transforma0on	
  in	
  your	
  industry?	
  ”	
  
©	
  2010	
  -­‐	
  2015	
  Constella0on	
  Research,	
  Inc.	
  	
  All	
  rights	
  reserved.	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  #Connect15,	
  @rwang0	
  	
  	
  	
  
11
“How	
  is	
  your	
  disrup0ve	
  business	
  
model	
  delivered?	
  	
  What	
  are	
  your	
  
ini0a0ves?”	
  
©	
  2010	
  -­‐	
  2015	
  Constella0on	
  Research,	
  Inc.	
  	
  All	
  rights	
  reserved.	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  #Connect15,	
  @rwang0	
  	
  	
  	
  
12
“What	
  has	
  rapid	
  adop0on	
  of	
  SaaS	
  
applica0ons	
  meant?	
  	
  Do	
  the	
  new	
  
silos	
  of	
  informa0on	
  get	
  in	
  the	
  way	
  
of	
  cross	
  func0onal	
  visibility?”	
  
©	
  2010	
  -­‐	
  2015	
  Constella0on	
  Research,	
  Inc.	
  	
  All	
  rights	
  reserved.	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  #Connect15,	
  @rwang0	
  	
  	
  	
  
13
“What	
  are	
  your	
  IT	
  Innova0ons	
  to	
  
adjust	
  to	
  or	
  make	
  the	
  shi]?”	
  
©	
  2010	
  -­‐	
  2015	
  Constella0on	
  Research,	
  Inc.	
  	
  All	
  rights	
  reserved.	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  #Connect15,	
  @rwang0	
  	
  	
  	
  
14
The reality of how we allocate
Brand	
  
Strategic	
  
differen0a0on	
  
Revenue	
  growth	
  
Opera0onal	
  efficiency	
  
Regulatory	
  compliance	
  
©	
  2010	
  -­‐	
  2015	
  Constella0on	
  Research,	
  Inc.	
  	
  All	
  rights	
  reserved.	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  #Connect15,	
  @rwang0	
  	
  	
  	
  
15
What we really need to do is flip the pyramid!
Brand	
  
Strategic	
  differen0a0on	
  
Revenue	
  growth	
  
Opera0onal	
  
efficiency	
  
Regulatory	
  
compliance	
  
©	
  2010	
  -­‐	
  2015	
  Constella0on	
  Research,	
  Inc.	
  	
  All	
  rights	
  reserved.	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  #Connect15,	
  @rwang0	
  	
  	
  	
  
16
“We	
  see	
  that	
  companies	
  in	
  order	
  
to	
  grow	
  must	
  flip	
  the	
  pyramid.	
  	
  
Are	
  you	
  in	
  the	
  process	
  of	
  doing	
  
this	
  to	
  jumpstart	
  growth?”	
  
©	
  2010	
  -­‐	
  2015	
  Constella0on	
  Research,	
  Inc.	
  	
  All	
  rights	
  reserved.	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  #Connect15,	
  @rwang0	
  	
  	
  	
  
17
Understand your digital DNA
©	
  2010	
  -­‐	
  2015	
  Constella0on	
  Research,	
  Inc.	
  	
  All	
  rights	
  reserved.	
  	
  	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
Cau2ous	
  Adopters	
  (50%)	
   Market	
  Leaders	
  (5%)	
  
Fast	
  Followers	
  (15%)	
  Laggards	
  (30%)	
  
Incremental	
  
Proac0ve	
  
Reac0ve	
  
•  Can	
  we	
  transform	
  our	
  business	
  models?	
  
•  What	
  outcomes	
  can	
  we	
  transform?	
  
•  How	
  do	
  we	
  go	
  to	
  market	
  first	
  with	
  this?	
  
•  How	
  do	
  we	
  make	
  this	
  easy	
  to	
  consume?	
  
•  Will	
  this	
  truly	
  differen0ate	
  our	
  offerings?	
  
•  What	
  happens	
  if	
  our	
  compe00on	
  goes	
  first?	
  
•  How	
  long	
  can	
  we	
  wait	
  to	
  adopt?	
  
•  Can	
  we	
  learn	
  from	
  first	
  mover	
  mistakes?	
  
•  How	
  do	
  we	
  scale	
  this	
  faster	
  and	
  cheaper?	
  
•  Do	
  we	
  really	
  need	
  to	
  do	
  this?	
  
•  Can	
  we	
  quan0fy	
  the	
  market	
  demand?	
  
•  Can	
  we	
  wait	
  for	
  this	
  to	
  commodi0ze?	
  
•  Is	
  this	
  more	
  than	
  a	
  trend?	
  
•  What	
  type	
  of	
  integra0on	
  is	
  required?	
  
•  Are	
  there	
  security	
  and	
  safety	
  risks?	
  
•  Do	
  we	
  really	
  need	
  to	
  disrupt	
  our	
  business?	
  
•  Will	
  customers	
  really	
  want	
  this?	
  
•  How	
  long	
  can	
  we	
  wait	
  for	
  commodi0za0on?	
  
•  How	
  much	
  longer	
  can	
  we	
  put	
  this	
  off?	
  
•  Has	
  the	
  trend	
  moved	
  beyond	
  mainstream?	
  
Transforma0onal	
  
18
“Where	
  are	
  you	
  on	
  this	
  journey?	
  	
  
How	
  do	
  you	
  sell	
  it	
  in	
  your	
  
company	
  and	
  how	
  did	
  you	
  fund	
  it”	
  
©	
  2010	
  -­‐	
  2015	
  Constella0on	
  Research,	
  Inc.	
  	
  All	
  rights	
  reserved.	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  #Connect15,	
  @rwang0	
  	
  	
  	
  
19
“If	
  you	
  could	
  change	
  your	
  career	
  
and	
  go	
  a]er	
  the	
  next	
  big	
  thing,	
  
what	
  would	
  it	
  be?”	
  
©	
  2010	
  -­‐	
  2015	
  Constella0on	
  Research,	
  Inc.	
  	
  All	
  rights	
  reserved.	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  #Connect15,	
  @rwang0	
  	
  	
  	
  
20
“What	
  are	
  lessons	
  learned	
  that	
  
everyone	
  in	
  the	
  audience	
  should	
  
know	
  about?”	
  
©	
  2010	
  -­‐	
  2015	
  Constella0on	
  Research,	
  Inc.	
  	
  All	
  rights	
  reserved.	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  #Connect15,	
  @rwang0	
  	
  	
  	
  
21
“Leave	
  us	
  with	
  a	
  nugget	
  of	
  
wisdom	
  to	
  take	
  back	
  to	
  the	
  
office.”	
  
©	
  2010	
  -­‐	
  2015	
  Constella0on	
  Research,	
  Inc.	
  	
  All	
  rights	
  reserved.	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  #Connect15,	
  @rwang0	
  	
  	
  	
  
©	
  2010	
  -­‐	
  2015	
  Constella0on	
  Research,	
  Inc.	
  	
  All	
  rights	
  reserved.	
  	
  	
   #Connect15	
  @rwang0	
  ©	
  2010	
  -­‐	
  2015	
  Constella0on	
  Research,	
  Inc.	
  	
  All	
  rights	
  reserved.	
  	
  	
   22	
  #Connect15	
  	
  	
  @rwang0	
  
“Digital	
  Darwinism	
  is	
  unkind	
  to	
  
those	
  who	
  wait”	
  
	
  
	
   	
   	
   	
   	
   	
   	
   	
   	
   	
   	
  	
   	
   	
   	
  -­‐	
  (@rwang0)	
  
	
  
©	
  2010	
  -­‐	
  2015	
  Constella0on	
  Research,	
  Inc.	
  	
  All	
  rights	
  reserved.	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  #Connect15,	
  @rwang0	
  	
  	
  	
  
©	
  2010	
  -­‐	
  2015	
  Constella0on	
  Research,	
  Inc.	
  	
  All	
  rights	
  reserved.	
  	
  	
   #Connect15	
  @rwang0	
  ©	
  2010	
  -­‐	
  2015	
  Constella0on	
  Research,	
  Inc.	
  	
  All	
  rights	
  reserved.	
  	
  	
   23	
  #Connect15	
  	
  	
  @rwang0	
  
Thank	
  you	
  
R “Ray” Wang
R@ConstellationR.com
Twitter: @rwang0
Blog: www.raywang.org
©	
  2010	
  -­‐	
  2015	
  Constella0on	
  Research,	
  Inc.	
  	
  All	
  rights	
  reserved.	
  	
  	
   #Connect15	
  @rwang0	
  ©	
  2010	
  -­‐	
  2015	
  Constella0on	
  Research,	
  Inc.	
  	
  All	
  rights	
  reserved.	
  	
  	
   24	
  #Connect15	
  	
  	
  @rwang0	
  
Questions And Answers

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CIO Panel: Digital Transformation to Achieve Speed and Control

  • 1. 2 CIO Panel: Digital Transformation to Achieve Speed and Control Will you disrupt or be disrupted?
  • 2. 3 Disrupting Digital Business R “Ray” Wang Principal Analyst, Founder, Chairman Constellation Research ©  2010  -­‐  2015  Constella0on  Research,  Inc.    All  rights  reserved.                      #Connect15,  @rwang0        
  • 3. 4 The Digital Disruptors R  “Ray”   Wang     CEO   Constella2on   Research   Tom   Quinn     CIO   NewsCorp  Australia   Mar2n   Stansbury     Principal   DeloiEe  Consul2ng   Ronald   Blitstein     EVP  &  Group  CIO   Sagicor  Financial   Corpora2on   ©  2010  -­‐  2015  Constella0on  Research,  Inc.    All  rights  reserved.                      #Connect15,  @rwang0        
  • 4. 5 52%  of  the  Fortune  500   firms  since  2000  are  gone  
  • 5. 6 Digital creates winner takes all markets Overall  Market  Share   Percentage  of  Profits   ©  2010  -­‐  2015  Constella0on  Research,  Inc.    All  rights  reserved.                      #Connect15,  @rwang0        
  • 6. 7 Don’t be caught in the disruption! ©  2010  -­‐  2015  Constella0on  Research,  Inc.    All  rights  reserved.                      #Connect15,  @rwang0        
  • 7. 8 “A  digital  divide  exists  between   the  organiza0ons  who  have   built  digital  business  models   and  everyone  else.”  (2013)   ©  2010  -­‐  2015  Constella0on  Research,  Inc.    All  rights  reserved.                      #Connect15,  @rwang0        
  • 8. 9 “52%  of  the  F500  have  been   merged,  acquired,  gone  bankrupt,   and  fallen  off  the  list  since  2000.     Are  you  a  disrupter?  or  is  your   industry  being  disrupted?”   ©  2010  -­‐  2015  Constella0on  Research,  Inc.    All  rights  reserved.                      #Connect15,  @rwang0        
  • 9. 10 “What  are  the  drivers  of  digital   transforma0on  in  your  industry?  ”   ©  2010  -­‐  2015  Constella0on  Research,  Inc.    All  rights  reserved.                      #Connect15,  @rwang0        
  • 10. 11 “How  is  your  disrup0ve  business   model  delivered?    What  are  your   ini0a0ves?”   ©  2010  -­‐  2015  Constella0on  Research,  Inc.    All  rights  reserved.                      #Connect15,  @rwang0        
  • 11. 12 “What  has  rapid  adop0on  of  SaaS   applica0ons  meant?    Do  the  new   silos  of  informa0on  get  in  the  way   of  cross  func0onal  visibility?”   ©  2010  -­‐  2015  Constella0on  Research,  Inc.    All  rights  reserved.                      #Connect15,  @rwang0        
  • 12. 13 “What  are  your  IT  Innova0ons  to   adjust  to  or  make  the  shi]?”   ©  2010  -­‐  2015  Constella0on  Research,  Inc.    All  rights  reserved.                      #Connect15,  @rwang0        
  • 13. 14 The reality of how we allocate Brand   Strategic   differen0a0on   Revenue  growth   Opera0onal  efficiency   Regulatory  compliance   ©  2010  -­‐  2015  Constella0on  Research,  Inc.    All  rights  reserved.                      #Connect15,  @rwang0        
  • 14. 15 What we really need to do is flip the pyramid! Brand   Strategic  differen0a0on   Revenue  growth   Opera0onal   efficiency   Regulatory   compliance   ©  2010  -­‐  2015  Constella0on  Research,  Inc.    All  rights  reserved.                      #Connect15,  @rwang0        
  • 15. 16 “We  see  that  companies  in  order   to  grow  must  flip  the  pyramid.     Are  you  in  the  process  of  doing   this  to  jumpstart  growth?”   ©  2010  -­‐  2015  Constella0on  Research,  Inc.    All  rights  reserved.                      #Connect15,  @rwang0        
  • 16. 17 Understand your digital DNA ©  2010  -­‐  2015  Constella0on  Research,  Inc.    All  rights  reserved.                                                                                 Cau2ous  Adopters  (50%)   Market  Leaders  (5%)   Fast  Followers  (15%)  Laggards  (30%)   Incremental   Proac0ve   Reac0ve   •  Can  we  transform  our  business  models?   •  What  outcomes  can  we  transform?   •  How  do  we  go  to  market  first  with  this?   •  How  do  we  make  this  easy  to  consume?   •  Will  this  truly  differen0ate  our  offerings?   •  What  happens  if  our  compe00on  goes  first?   •  How  long  can  we  wait  to  adopt?   •  Can  we  learn  from  first  mover  mistakes?   •  How  do  we  scale  this  faster  and  cheaper?   •  Do  we  really  need  to  do  this?   •  Can  we  quan0fy  the  market  demand?   •  Can  we  wait  for  this  to  commodi0ze?   •  Is  this  more  than  a  trend?   •  What  type  of  integra0on  is  required?   •  Are  there  security  and  safety  risks?   •  Do  we  really  need  to  disrupt  our  business?   •  Will  customers  really  want  this?   •  How  long  can  we  wait  for  commodi0za0on?   •  How  much  longer  can  we  put  this  off?   •  Has  the  trend  moved  beyond  mainstream?   Transforma0onal  
  • 17. 18 “Where  are  you  on  this  journey?     How  do  you  sell  it  in  your   company  and  how  did  you  fund  it”   ©  2010  -­‐  2015  Constella0on  Research,  Inc.    All  rights  reserved.                      #Connect15,  @rwang0        
  • 18. 19 “If  you  could  change  your  career   and  go  a]er  the  next  big  thing,   what  would  it  be?”   ©  2010  -­‐  2015  Constella0on  Research,  Inc.    All  rights  reserved.                      #Connect15,  @rwang0        
  • 19. 20 “What  are  lessons  learned  that   everyone  in  the  audience  should   know  about?”   ©  2010  -­‐  2015  Constella0on  Research,  Inc.    All  rights  reserved.                      #Connect15,  @rwang0        
  • 20. 21 “Leave  us  with  a  nugget  of   wisdom  to  take  back  to  the   office.”   ©  2010  -­‐  2015  Constella0on  Research,  Inc.    All  rights  reserved.                      #Connect15,  @rwang0        
  • 21. ©  2010  -­‐  2015  Constella0on  Research,  Inc.    All  rights  reserved.       #Connect15  @rwang0  ©  2010  -­‐  2015  Constella0on  Research,  Inc.    All  rights  reserved.       22  #Connect15      @rwang0   “Digital  Darwinism  is  unkind  to   those  who  wait”                                  -­‐  (@rwang0)     ©  2010  -­‐  2015  Constella0on  Research,  Inc.    All  rights  reserved.                      #Connect15,  @rwang0        
  • 22. ©  2010  -­‐  2015  Constella0on  Research,  Inc.    All  rights  reserved.       #Connect15  @rwang0  ©  2010  -­‐  2015  Constella0on  Research,  Inc.    All  rights  reserved.       23  #Connect15      @rwang0   Thank  you   R “Ray” Wang R@ConstellationR.com Twitter: @rwang0 Blog: www.raywang.org
  • 23. ©  2010  -­‐  2015  Constella0on  Research,  Inc.    All  rights  reserved.       #Connect15  @rwang0  ©  2010  -­‐  2015  Constella0on  Research,  Inc.    All  rights  reserved.       24  #Connect15      @rwang0   Questions And Answers