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Selection of
Channels
A Sales & Distribution Presentation
Arti
Presented By
Channel Management is a process by which a producer or supplier directs
marketing activity by involving and motivating the entities comprising its
channel of distribution
Various Channels are: Wholesalers, Retailers, Distributors & Agents
Channel Management
Market Intermediaries
MarketingIntermediaries
Middlemen
Agent or Broker
Wholesaler
Retailer
Distributor
Value-added Resellers
Merchants
Facilitating Agents
Need for
Distribution Channels
 Direct Marketing Channel
 Indirect Marketing Channel
Types of Channels
Direct Marketing Channel (or Zero Level)
This type of channel has no intermediaries. In this distribution system, the goods
go from the producer directly to the consumer, e.g., Amway, Eureka Forbes.
Direct Marketing Channel
Indirect Marketing Channel
Producers
Consumers
Retailer
Wholesalers
Consumers
Retailer
Consumers
Retailer
Wholesalers
Distributor
Consumers
Retailer
Wholesalers
Distributor
Agent
Level- 1
Level- 2
Level- 3
Level- 4
Channel Strategy Decisions
Market Factors
 Customer Preference
 Organizational Customers
 Geography
Competitors
Nature & Availability of Intermediaries
Product Factors
 Life Cycle
 Selling Price/Unit
 Perishability
 Size & Weight
 Consumer Perceptions
ChannelSelectionCriteria
Key Issues in Determining Channel Requirement
While a manufacturer faces an agenda of issues related to finance, marketing and industrial
relations, attention is focused on selected topics that directly impact marketing channel
arrangements. The key issues related to this are:
 Product proliferation and dynamics; and
 Total-quality initiatives.
These two issues are significant drives for a typical firm in determining how channel
requirements will be delineated.
Manufacturing Strategy
Wholesalers
Wholesale trade is defined as “all establishments or places of business primarily
engaged in selling merchandise to retailers; to industrial, commercial,
institutional or professional users or to other wholesalers; or acting as agent in
buying merchandise for or selling merchandise to such persons or companies”.
1. Merchant Wholesalers
2. AgentWholesalers
3. Manufacturers’ Sales branches and offices
Merchant Wholesalers
Merchant Wholesalers
 Full Function or Service Wholesalers
 Limited Function Wholesalers
 Cash & Carry Wholesalers
 Drop Shippers
 Truck Wholesalers
 Mail Order Wholesalers
 Prod. & Retail Cooperative
Wholesalers
Agent Wholesalers
Agent Wholesalers
 Manufacturers’ Agent
 Brokers
 Commission Merchant
 Selling Agents
 Commercial Auction Companies
Manufacturer’s Sales Branches and Sales Offices
Wholesalers
A wholesaler is generally selected on the basis of his performance
evaluation. Before selecting wholesalers, manufacturers’ analyze a
wholesaler on the basis of the following questions:
 How can a wholesaler serve a supplier?
 How can a wholesaler serve a retailer?
 How can a wholesaler serve business users?
Selecting Wholesalers
Strategic Management of Wholesalers
Strategic Management of Wholesalers
 Effectiveness
 Profitability
 Niche Marketing
 Proprietary Brand
 New Technology
Wholesalers
Introduction to Retailing
Retailing
It include all activities incidental to selling to ultimate consumer.
According to ‘William.J.Stanton’, “A retailer or a retail store is a business
enterprise which sells primarily to ultimate consumers for non business use.”
Function of Retailing
Collect product assortment
and offer them for sale
Product Information
Mark prices and pay for
goods
Conclude Transaction with
final consumer
Retailers
Relation Between Retailers & Suppliers
Selling goods or services
for use of retailer
Selling goods or services
for reselling by retailer
Wheel of Retailing
Innovation
Trading UpVulnerability
Thank You

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Selection of Distribution Channels

  • 1. Selection of Channels A Sales & Distribution Presentation
  • 3. Channel Management is a process by which a producer or supplier directs marketing activity by involving and motivating the entities comprising its channel of distribution Various Channels are: Wholesalers, Retailers, Distributors & Agents Channel Management
  • 4. Market Intermediaries MarketingIntermediaries Middlemen Agent or Broker Wholesaler Retailer Distributor Value-added Resellers Merchants Facilitating Agents
  • 6.  Direct Marketing Channel  Indirect Marketing Channel Types of Channels
  • 7. Direct Marketing Channel (or Zero Level) This type of channel has no intermediaries. In this distribution system, the goods go from the producer directly to the consumer, e.g., Amway, Eureka Forbes. Direct Marketing Channel
  • 9. Channel Strategy Decisions Market Factors  Customer Preference  Organizational Customers  Geography Competitors Nature & Availability of Intermediaries Product Factors  Life Cycle  Selling Price/Unit  Perishability  Size & Weight  Consumer Perceptions ChannelSelectionCriteria
  • 10. Key Issues in Determining Channel Requirement While a manufacturer faces an agenda of issues related to finance, marketing and industrial relations, attention is focused on selected topics that directly impact marketing channel arrangements. The key issues related to this are:  Product proliferation and dynamics; and  Total-quality initiatives. These two issues are significant drives for a typical firm in determining how channel requirements will be delineated.
  • 12. Wholesalers Wholesale trade is defined as “all establishments or places of business primarily engaged in selling merchandise to retailers; to industrial, commercial, institutional or professional users or to other wholesalers; or acting as agent in buying merchandise for or selling merchandise to such persons or companies”. 1. Merchant Wholesalers 2. AgentWholesalers 3. Manufacturers’ Sales branches and offices
  • 13. Merchant Wholesalers Merchant Wholesalers  Full Function or Service Wholesalers  Limited Function Wholesalers  Cash & Carry Wholesalers  Drop Shippers  Truck Wholesalers  Mail Order Wholesalers  Prod. & Retail Cooperative Wholesalers
  • 14. Agent Wholesalers Agent Wholesalers  Manufacturers’ Agent  Brokers  Commission Merchant  Selling Agents  Commercial Auction Companies Manufacturer’s Sales Branches and Sales Offices Wholesalers
  • 15. A wholesaler is generally selected on the basis of his performance evaluation. Before selecting wholesalers, manufacturers’ analyze a wholesaler on the basis of the following questions:  How can a wholesaler serve a supplier?  How can a wholesaler serve a retailer?  How can a wholesaler serve business users? Selecting Wholesalers
  • 16. Strategic Management of Wholesalers Strategic Management of Wholesalers  Effectiveness  Profitability  Niche Marketing  Proprietary Brand  New Technology Wholesalers
  • 17. Introduction to Retailing Retailing It include all activities incidental to selling to ultimate consumer. According to ‘William.J.Stanton’, “A retailer or a retail store is a business enterprise which sells primarily to ultimate consumers for non business use.”
  • 18. Function of Retailing Collect product assortment and offer them for sale Product Information Mark prices and pay for goods Conclude Transaction with final consumer Retailers
  • 19. Relation Between Retailers & Suppliers Selling goods or services for use of retailer Selling goods or services for reselling by retailer