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Confirming On Demand Orders
and Messages
The home
screen
displays when
first opening
the application
When a new
order assigned
or a message
from dispatch
is sent, the
notification
screen will be
displayed.
If orders are
not confirmed
in a timely
manner, the
not confirmed
screen will be
displayed
To open a
message or
order, select
Orders & Msgs
from the home
screen. Then
select the item
to open.
Opening a
message will
display the
message text.
Click NEXT to
delete or
respond to the
message
Opening an
order will
display the
order detail
screen. Click
NEXT to
continue to
the order
action screen.
To update
the order
status to
Confirmed
select Next
Action and
click NEXT.
Select
Confirm and
click NEXT to
update the
order status.
Completing On Demand Orders
with Signatures
Select Next
Action of
Delivered and
click NEXT
Confirm the
job is being
marked as
delivered and
click YES
Add First Initial
and Last Name
in POD field,
click MENU
and click ADD
SIGNATURE
If DONE is
selected before
a signature is
added, this
error message
will be
displayed, click
OK to go back
Have customer
sign or initial
on this screen
NOTE: If no
signature required,
driver should mark
an “X”
To Clear the
name and start
over, click
MENU and
click CLEAR
When
signature is
complete, click
SAVE to close
the job
Now the
customer will
be able to view
this signature
through the
Sonic
Customer
Portal
If signature
required
do not leave
package
w/out
authorization
Adding a Status Code
To add a status
code, select
Status Codes
from the
Action
Options menu
and click NEXT
Adding a
Comment is
optional.
NOTE:
Customers can
see what is
typed
Select the
status code to
be added and
click ADD
NOTE: The
screen will
revert to Action
Options if
successful
Now the
customer will
be able to view
the status code
through the
Sonic Customer
Portal
Scanning Parcels
To add parcels,
select Parcels
from the Action
/ Route Options
menu and click
NEXT
Use a scanning device to scan a
parcel barcode and it will appear
in the window as displayed above.
NOTE: If the order was placed with
parcels, the barcode value will be
displayed before scanning is done
When scanning is
complete, click
MENU and select
DONE
Do not scan
the Zip Code
barcode
which begins
with the letter
“Z”
Taking a Picture / Capture Image
From the Options Menu,
choose Capture Image,
click NEXT, aim the
camera and then click
CAPTURE
NOTE: There is no preview
of camera before taking
the picture
Once the camera
has captured the
image, a preview
will be displayed.
Click SAVE if done or
click CANCEL to go
back.
Once you click SAVE,
a message will be
displayed to confirm
the image is being
transmitted.
Working with Route Stops
Select Route
Manifest and
click SELECT to
open the
route stop
screen.
Click the
MENU button
and select Get
New Route to
download new
route stops
Choose the
current date and
click GO.
NOTE: Route
stops are
available for
download at
17:00 the day
prior
The routes
available screen
will show all
route available.
Select a route
and click DONE.
NOTE: Only one
route can be
open at a time
Choose a
route stop to
open, click the
MENU button
and select
NEXT
Opening a route
stop will display
the stop detail
screen. Click
NEXT to
continue to the
route options
screen.
The first route
stop action is
Mark As Arrived
and click NEXT.
From the
route options
screen, select
POD and click
NEXT.
Enter the PCS
(Piece) count,
approximate
WGT (Weight)
and click NEXT
Enter POD value
and click DONE.
NOTE: Must
enter a
minimum of
three (3)
characters
If no signature
was captured
and warning
screen will show.
Click OK and
capture
signature if
needed or click
DONE.
The completion
screen will
appear which
indicate the
stop is closed.
Click OK to
return to the
route stop
screen.
Pair Scanner with Phone
(Android Galaxy S4)
Open the Android
SETTINGS ___
menu, toggle
Bluetooth to ON
NOTE: If the
Bluetooth menu does
not automatically
open, click the
Bluetooth item to
open manually
Press and hold
the round ____
button for 8
seconds to put
into pairing
mode. The
device will beep
and the round
button will flash
quickly once in
pairing mode.
On the
Bluetooth
device menu,
click the SCAN
button and
once the
CS3070 device
appears, click
it to pair.
The pairing request
shows a code that
must be scanned
with the CS3070
device. Use include
numeric bar code
reference sheet.
NOTE: Remember to
scan the ENTER bar
code to complete
pairing process
Timing is
important –
if you take
too long the
pairing
process
must be
restarted
If the device
has any issues,
you should
unpair by
selecting the
SETTINGS
GEAR to the
right of the
device
Select the
UNPAIR option
to remove the
device. Start
the process
from the
beginning to
repair.
If you need to
manual choose a
different
keyboard layout
go to the MY
DEVICE tab on
the SETTINGS
menu and select
LANGUAGE AND
INPUT.
When
prompted,
make the
appropriate
change to
the input
method
screen.

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X mobile manual

  • 1. Confirming On Demand Orders and Messages
  • 2. The home screen displays when first opening the application When a new order assigned or a message from dispatch is sent, the notification screen will be displayed. If orders are not confirmed in a timely manner, the not confirmed screen will be displayed To open a message or order, select Orders & Msgs from the home screen. Then select the item to open.
  • 3. Opening a message will display the message text. Click NEXT to delete or respond to the message Opening an order will display the order detail screen. Click NEXT to continue to the order action screen. To update the order status to Confirmed select Next Action and click NEXT. Select Confirm and click NEXT to update the order status.
  • 4. Completing On Demand Orders with Signatures
  • 5. Select Next Action of Delivered and click NEXT Confirm the job is being marked as delivered and click YES Add First Initial and Last Name in POD field, click MENU and click ADD SIGNATURE If DONE is selected before a signature is added, this error message will be displayed, click OK to go back
  • 6. Have customer sign or initial on this screen NOTE: If no signature required, driver should mark an “X” To Clear the name and start over, click MENU and click CLEAR When signature is complete, click SAVE to close the job Now the customer will be able to view this signature through the Sonic Customer Portal If signature required do not leave package w/out authorization
  • 8. To add a status code, select Status Codes from the Action Options menu and click NEXT Adding a Comment is optional. NOTE: Customers can see what is typed Select the status code to be added and click ADD NOTE: The screen will revert to Action Options if successful Now the customer will be able to view the status code through the Sonic Customer Portal
  • 10. To add parcels, select Parcels from the Action / Route Options menu and click NEXT Use a scanning device to scan a parcel barcode and it will appear in the window as displayed above. NOTE: If the order was placed with parcels, the barcode value will be displayed before scanning is done When scanning is complete, click MENU and select DONE Do not scan the Zip Code barcode which begins with the letter “Z”
  • 11. Taking a Picture / Capture Image
  • 12. From the Options Menu, choose Capture Image, click NEXT, aim the camera and then click CAPTURE NOTE: There is no preview of camera before taking the picture Once the camera has captured the image, a preview will be displayed. Click SAVE if done or click CANCEL to go back. Once you click SAVE, a message will be displayed to confirm the image is being transmitted.
  • 14. Select Route Manifest and click SELECT to open the route stop screen. Click the MENU button and select Get New Route to download new route stops Choose the current date and click GO. NOTE: Route stops are available for download at 17:00 the day prior The routes available screen will show all route available. Select a route and click DONE. NOTE: Only one route can be open at a time
  • 15. Choose a route stop to open, click the MENU button and select NEXT Opening a route stop will display the stop detail screen. Click NEXT to continue to the route options screen. The first route stop action is Mark As Arrived and click NEXT. From the route options screen, select POD and click NEXT.
  • 16. Enter the PCS (Piece) count, approximate WGT (Weight) and click NEXT Enter POD value and click DONE. NOTE: Must enter a minimum of three (3) characters If no signature was captured and warning screen will show. Click OK and capture signature if needed or click DONE. The completion screen will appear which indicate the stop is closed. Click OK to return to the route stop screen.
  • 17. Pair Scanner with Phone (Android Galaxy S4)
  • 18. Open the Android SETTINGS ___ menu, toggle Bluetooth to ON NOTE: If the Bluetooth menu does not automatically open, click the Bluetooth item to open manually Press and hold the round ____ button for 8 seconds to put into pairing mode. The device will beep and the round button will flash quickly once in pairing mode. On the Bluetooth device menu, click the SCAN button and once the CS3070 device appears, click it to pair. The pairing request shows a code that must be scanned with the CS3070 device. Use include numeric bar code reference sheet. NOTE: Remember to scan the ENTER bar code to complete pairing process Timing is important – if you take too long the pairing process must be restarted
  • 19. If the device has any issues, you should unpair by selecting the SETTINGS GEAR to the right of the device Select the UNPAIR option to remove the device. Start the process from the beginning to repair. If you need to manual choose a different keyboard layout go to the MY DEVICE tab on the SETTINGS menu and select LANGUAGE AND INPUT. When prompted, make the appropriate change to the input method screen.