Personal Information
Organización/Lugar de trabajo
Burlington, VT United States
Sector
Telecom / Mobile
Sitio web
www.mycallfinder.com
Acerca de
CallFinder is an innovative call recording and speech analytics software application that allows small to medium-sized businesses to easily record and analyze customer conversations to generate more business, retain customers, work more effectively and gather critical business intelligence. This powerful call recording and speech analytics service finds specific spoken phrases within call recordings in real time, and identifies and categorizes calls that cover business challenges.
Etiquetas
speech analytics
call monitoring
call recording
voice of customer
customer service
audio mining
customer experience
customer satisfaction
voc
workforce optimization
call tracking
quality assurance
business intelligence
Ver más
Presentaciones
(4)Personal Information
Organización/Lugar de trabajo
Burlington, VT United States
Sector
Telecom / Mobile
Sitio web
www.mycallfinder.com
Acerca de
CallFinder is an innovative call recording and speech analytics software application that allows small to medium-sized businesses to easily record and analyze customer conversations to generate more business, retain customers, work more effectively and gather critical business intelligence. This powerful call recording and speech analytics service finds specific spoken phrases within call recordings in real time, and identifies and categorizes calls that cover business challenges.
Etiquetas
speech analytics
call monitoring
call recording
voice of customer
customer service
audio mining
customer experience
customer satisfaction
voc
workforce optimization
call tracking
quality assurance
business intelligence
Ver más