Consumer Court is a legal system mainly formed to deal with cases related to consumer problems and issues. The court takes action to settle consumer disputes and grievances. This judiciary is also set up by the Government to protect and help consumer understand their real rights. A customer can approach the court in case of any unfair or unethical practice from a seller or manufacturer.
The main goal of this legal system is to ensure fair practices by manufacturers and dealers towards the consumers. It does not matter what the issue is, the consumer has all the right to file a case against the manufacturer or seller if they have experienced any type of harassment or illegal actions. However, it is very important to have necessary documents like bills or any other proofs with the customers to obtain a verdict from the court. Lack of necessary documents that proves you have done a business with the specific organization or manufacture may make you ineligible for the case. Therefore, before approaching the court and moving the case forward, it is very important to have the necessary documents.
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2. What is Consumer Court?
Consumer Court is a legal system mainly formed to deal
with cases related to consumer problems and issues. The
court takes action to settle consumer disputes and
grievances. This judiciary is also set up by the Government
to protect and help consumer understand their real rights. A
customer can approach the court in case of any unfair or
unethical practice from a seller or manufacturer.
The main goal of this legal system is to ensure fair practices
by manufacturers and dealers towards the consumers. It does
not matter what the issue is, the consumer has all the right to
file a case against the manufacturer or seller if they have
experienced any type of harassment or illegal actions.
3. However, it is very important to have necessary documents
like bills or any other proofs with the customers to obtain a
verdict from the court. Lack of necessary documents that
proves you have done a business with the specific
organization or manufacture may make you ineligible for the
case. Therefore, before approaching the court and moving
the case forward, it is very important to have the necessary
documents.
4. Different Types of Consumer Courts in
India:
There are basically three types of Consumer Courts
operating in India. These are National Consumer Court,
State Consumer Court and District Consumer Court. The
functions and eligibility of these courts vary from one
another. For instance, National level court is formed to deal
with cases that involve any amount more than one crore. On
the other hand, State level court deals with amount more
than twenty lakhs but less than one crore. If the amount
involved in the case is less than twenty lakhs, the consumer
should consult the District level Consumer Court.
5. Protecting Consumer against Unethical
and Unfair Practices:
Consumer Court is a social force originated to protect as
well as promote the consumer rights. On the other hand,
they also ensure that the consumers will be protected from
any type of unfair or unethical practises. A consumer can
approach the court in case of issues like hoarding, black
marketing, rampant food shortages, adulteration of food
stuffs, price above MRP etc. Apart from these, customer
can also file a complaint in case of any rash or rude
behaviour from a seller or dealer.
6. Objectives:
The main objective of the Consumer Court is to offer extra
privileges to the customers and maintain a fair practice.
This legal system ensures that a seller or manufacturer is
providing their products and services through fair
practices. Filing a complaint in Consumer Court is quite
simple and hassle free when compared to other options.
On the other hand, you do not have to worry about hiring
a lawyer to move the case forward. Approaching this legal
system is simple and hassle free.