1. Diffusing Tension in the International Student Office
NAFSA Region XII, October 24, 2012
Ann Marie Groffner and Jim Scofield, ELS/San Diego
Presentation PowerPoint can be found at this link.
Bibliography
Web sites
Bernard, Michael. (1990). Taking the stress out of teaching. Melbourne, Australia: Collins Dove.
Carnegie, Dale & associates. (1993). The leader in you. New York: Pocket Books.
Cohen, Herb. (1980). You can negotiate anything. New York: Bantam Books.
Deming, W. Edwards (2000). The New Economics for Industry, Government, Education (2nd ed.). MIT
Press.
Ellis, Albert. (1995). How to keep people from pushing your buttons. New York: Carol Publishing Group.
Ellis, Albert & Harper, Robert. (1975). A new guide to rational living. New York: Carol Publishing Group.
Storti, Craig. (1994). Cross–cultural dialogues. Yarmouth, ME: Intercultural Press.
For those asking about PowerPoint suggestions:
Web sites:
Presentation Zen
Seth Godin, Reallly Bad PowerPoint
Seth Godin, Nine Steps to PowerPoint Magic
PowerPoint Dos and Don’ts
How to do a good PowerPoint Lecture
Book:
Presentation Zen: Simple Ideas on Presentation Design and Delivery by Garr Reynolds