9. RPA primarily targets processes which are highly manual, repetitive, rule-based, with low exceptions rate and
standard electronic readable input.
10. Payroll Processing
Payroll is the generic process through which the presence of employees is computed. It is a very important
process, as it deals with people's money.
Payroll processing needs manual intervention month after month, every year. An RPA system can be used to
extract the details that are required from handwritten time sheets and calculate the pay from their stipulated
contracts and pay them as well (by even ordering the necessary bank transactions).
Client Information Updates
Any organization that has implemented a CRM faces all sorts of related issues - the client-base is spread across
many geographies, there are frequent calls to the back-end databases, and updates and changes are coming from
all sources.
RPA solutions can process these requests in batches instead of one after the other, reducing the load on the back-
end systems and ensuring better performance and data quality across the whole application.Renewal Process
Irrespective of industry, the client renewal process is in general a complex process, but not necessarily due to
exceptions and complications, but rather to the number of operations and the synchronization between different
departments and systems.
Robots can take over the entire process, starting with the standardized communication with the client, processing
the changes, drafting the documents and updating the internal systems accordingly
11. Statement Reconciliation
Financial statement reconciliation covers all the operations (done mostly by the accounting teams) of matching
orders, payments, losses, margins, and so on, with accounts and financial statements. It is a common process that
an organization needs to manage in order to ensure clean records and reliable financial documents.
This process is well handled by the RPA software robots. Once they are set up, they can seamlessly replace the
human beings who would have to do these jobs, from the beginning to the end.
Compliance Reporting
As organizations grow, it becomes increasingly difficult to closely monitor the compliance requirements that each
department has to follow: reporting to authorities, complying with the internal procedures, audit requirements, and so
on.
Robots can be set up to cover all these needs, with a low error rate and low human intervention.
Customer Complaint Processing
Irrespective of industry, customer complaints are always on the radar. Their number and substance is an important
indicator of the business health and good predictor of the future of the company.
Through RPA, customer complaints can be categorized based on keywords and other criteria, and possible solutions
can be suggested to the customers right away. By doing so, the customer complaints can be answered 24 x 7
instead of 8 hours a day and only 5 days a week.
12. Payroll Processing
Payroll is the generic process through which the presence of employees is computed. It is a very important
process, as it deals with people's money.
Payroll processing needs manual intervention month after month, every year. An RPA system can be used to
extract the details that are required from handwritten time sheets and calculate the pay from their stipulated
contracts and pay them as well (by even ordering the necessary bank transactions).
Client Information Updates
Any organization that has implemented a CRM faces all sorts of related issues - the client-base is spread across
many geographies, there are frequent calls to the back-end databases, and updates and changes are coming from
all sources.
RPA solutions can process these requests in batches instead of one after the other, reducing the load on the back-
end systems and ensuring better performance and data quality across the whole application.
Renewal Process
Irrespective of industry, the client renewal process is in general a complex process, but not necessarily due to
exceptions and complications, but rather to the number of operations and the synchronization between different
departments and systems.
Robots can take over the entire process, starting with the standardized communication with the client, processing
the changes, drafting the documents and updating the internal systems accordingly
RPA is here to reboot work by taking the robot out of the human, so that
humans would get more time for valuable and meaningful work: make
judgement calls, handle exceptions, and provide oversight.
13. It's the era in which...
Your first instinct is to automate repetitive mundane work and free people up to do more challenging work
You look at each challenge the company is facing and ask the question: will automating this issue make the
problem go away?
You enable a bottom up approach where everybody is able to make choices on what to automate and when
14. Payroll Processing
Payroll is the generic process through which the presence of employees is computed. It is a very important
process, as it deals with people's money.
Payroll processing needs manual intervention month after month, every year. An RPA system can be used to
extract the details that are required from handwritten time sheets and calculate the pay from their stipulated
contracts and pay them as well (by even ordering the necessary bank transactions).
Client Information Updates
Any organization that has implemented a CRM faces all sorts of related issues - the client-base is spread across
many geographies, there are frequent calls to the back-end databases, and updates and changes are coming from
all sources.
RPA solutions can process these requests in batches instead of one after the other, reducing the load on the back-
end systems and ensuring better performance and data quality across the whole application.
Renewal Process
Irrespective of industry, the client renewal process is in general a complex process, but not necessarily due to
exceptions and complications, but rather to the number of operations and the synchronization between different
departments and systems.
Robots can take over the entire process, starting with the standardized communication with the client, processing
the changes, drafting the documents and updating the internal systems accordingly
RPA is here to reboot work by taking the robot out of the human, so that
humans would get more time for valuable and meaningful work: make
judgement calls, handle exceptions, and provide oversight.