Nancy Shepard

Greater Denver Area United States

Senior User Experience Researcher at Dell

Education

Over twenty years' experience as a human-computer interaction specialist with an emphasis on user experience research including surveys, field studies, focus groups, customer panels, statistical analysis and usability testing. Successful in facilitating excellent working relationships between user interface designers, engineering and marketing groups. Skillful at interpreting and synthesizing large amounts of qualitative data for effective decision making. Experience with research project management, including research design, sampling methods, participant recruiting, screening and vendor management. Expertise in delivering research results including reports, presentations, video highli...