4. The Three Different Factor Levels Superficial, specific, learnable but stickability depends on deeper variables – Behaviour patterns (e.g. assertiveness techniques) Wide-ranging & profound but changeable – Values, attitudes, underlying general competencies (e.g. EI Components) Unchangeable or only slowly changeable – Constitutional / personality variables
5.
6. Connections between EI processes Self awareness Other awareness Reflective learning Reflective learning Self knowledge Knowledge of others Self management Relationship management Intrapersonal Intelligence Interpersonal Intelligence
7.
8. Interpersonal Intelligence What you need for effective relationship management. Including:- Motivating others Collaborating with others Leading others Confronting others Developing others Facilitating relationships between others.
9. Emotional Intelligence is not Personality IQ Just Being Nice Letting it all Hang Out Competencies Navel Gazing Liking Everyone
16. Emotional Intelligence Attitude- 4 However you and they are, is OK. (Though this does not mean that whatever you and they do is necessarily OK.)
17. Emotional Intelligence Attitude- 5 Feelings and behaviour are separate. Being in touch with our feelings does not mean being out of control of ourselves & our behaviour.
24. Path to Full Potential 22 Self regard Self awareness Remove interference Self management Full Potential
25.
26.
Notas del editor
“ To understand why emotions are so important in change, we need to understand how the brain works. Essentially, humans have an ‘emotional’ brain . The large prefrontal cortex in the human brain does give us a huge capacity for logical thought and this makes humans unique within the animal kingdom. However, we still have the more ‘animal’, pre-historic part of our brain which means that there is no such thing as a purely logical thought. All information that comes to the brain travels to these two areas but it reaches the amygdala before it can reach the prefrontal cortex. The amygdala is linked to the limbic system , where unconscious emotional memories are stored, and the information that arrives at the amygdala will therefore trigger an emotion based on these memories. This feature of the brain working has its origins in prehistory, where it was critical to perceive threat quickly in order to move into a ‘fight or flight’ response. If you saw a snake there was not enough time to stand there rationally considering what to do……“
![History of EI ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)