A talk I did for the British Council's Counselors Symposium on March 14, 2012 in Lahore. Enjoy!

2. Javeria
8th
grade
female
Presenting
problem:
Math
teacher
kicked
her
out
of
class
for
the
third
time
this
term.

3. Learning | Consulting | Assessment
¡ NarejoHR,
§ Established
2002
§ Service
Offerings
¡ Rahila
Narejo
§ Chief
Executive
&
Lead
HR
Consultant,
NarejoHR
(Pvt.)
Ltd.
§ Psychobiologist,
Univ.
California,
Los
Angeles
§ Psychometrician,
British
Psychological
Society
§ Certified
Balanced
Scorecard
Professional,
Palladium
Group
§ Columnist,
Workplace
Sanity,
DAWN
Newspaper

6. ¡ Diagnose
the
problem
¡ Describe
what’s
wanted
¡ Discover
the
cause
¡ Discover
what’s
already
¡ Address
the
weakness
working
¡ Make
detailed
action
¡ Find
strengths
plans
to
solve
the
¡ Take
small
steps
to
problem
build
the
solution

8. What’s
wanted?
What’s
the
problem?
‘Future
Perfect
P
’
Dreaded
Future

Past
Present
Future

9. ✗
ppin g
List
Sho
-­‐ Milk
-­‐ Eggs
-­‐ A pples
-­‐ Y oghurt
-­‐ Juice
-­‐ Bread
Not today!!

12. ¡ Steve
de
Shazer
&
Insoo
Kim
Berg
¡ Research
&
Training
§ Brief
Family
Therapy
Group,
Milwaukee
(1978)
§ Exceptions
to
problems
(1980 s)
¡ In
2007,
rights
given
to
the
National
Solution
Focused
§ Miracle
Question
&
Scaling
Question
Brief
Therapy
Association
developed
(1984)
¡ www.s&ta.org

13. What’s
wanted?
What’s
the
problem?
‘Future
Perfect
Why
is
it
wrong,
P
weaknesses?
’
Dreaded
Future
What’s
working,
strengths?

Past
Present
Future

14. What’s
wanted?
‘Future
Perfect
’
What’s
working,
strengths?
Past
Present
Future

15. Javeria
8th
grade
female
Presenting
problem:
Math
teacher
kicked
her
out
of
class
for
the
third
time
this
term.

16. ¡ Traditional
question:
What
PROBLEM
brought
you
here
today
SFBT
question:
How
can
I
help
you
today?

17. ¡ The
problem
does
not
happen
all
the
time
¡ Inquire
about
times
when
the
same
problem
was
worse
or
not
present
(Ex.
Tell
me
about
a
time
when
this
wasn’t
a
problem
for
you
or
was
worse?)
¡ Praise
the
student/client
for
what
they
did
differently
when
the
problem
was
not
present

18. ¡ Suppose
a
miracle
happens
tonight
while
you
are
asleep
and
when
you
wake
up,
the
problem
that
brought
you
here
was
solved.
¡ How
would
you
know
the
miracle
happened
since
it
happened
when
you
were
sleeping?
What
would
be
different
when
you
woke
up?

20. ¡ On
a
scale
of
1
to
10,
with
1
being
the
problem
at
its
worst,
and
10
being
when
you
don’t
have
this
problem,
like
after
the
miracle,
where
are
you
RIGHT
NOW?
¡ Reinforce
¡ What
would
have
to
be
different
for
you
to
be
one
or
two
steps
higher
on
the
scale?

21. ¡ If
you
moved
higher
on
the
scale,
would
anyone
else
notice?
If
so,
what
would
they
notice?
What
would
be
different?
¡ What
could
you
do
differently
between
now
and
tomorrow
for
you
to
rate
yourself
higher
on
the
scale?

22. ¡ Give
client,
RIGHT
THEN,
ON
THE
SPOT,
a
pen
and
paper
to
write
down
a
to-­‐do
list
¡ Client s
TO-­‐DO
LIST
will
consist
of
what
THEY
said
needed
to
be
done
to
move
up
the
scale
to
reach
THEIR
miracle!

23. ¡ Coaching
¡ Conflict
resolution/
¡ Counselling
mediation
¡ Career
Guidance
¡ Branding/customers
¡ Everyday
Management
¡ Strategy
¡ Leadership
Development
¡ Sales
¡ Performance
Management
¡ Stakeholder
¡ Facilitation
management
¡ Health
&
Safety
¡ Project
management

24. ¡ Research
online
for
more
SFBT
information
¡ To
download
SFBT
treatment
manual,
SFBTA
web
site
or
www.compasspointcounseling.org
¡ Try
techniques,
and
practice,
practice,
practice!
¡ Let
me
hear
about
your
successes
for
a
future
article
¡ Use
Solution
Focused
Techniques
in
other
areas,
in
place
of
problem
solving
techniques,
seek
solutions!

25. Learning | Consulting | Assessment
Rahila
Narejo
Lead
Consultant,
Chief
Executive
Email:
info@narejohr.com
Office:
+92
21-­‐3530-­‐1060/61