Library Branch #3 of Kherson Central Library established new services to support 27 internal displaced persons (IDPs) from Luhansk and Donetsk who were temporarily housed in a dormitory near the library. The library organized donations for IDPs, allowed free book check-out and reference services, provided free Wi-Fi access both inside and outside the library, offered internet and movie services, and a space for children to spend time while parents worked. The library also collaborated with social media groups and charities to help IDPs and increased the number of donated items as more IDPs from the area started using the new services.

1. Library Services for Internal
Displaced Persons
Library Branch #3
of Kherson Central Library

2. New Community Needs – New
Services of Library Branch #3
• By mid-August (start of
library work with IDPs) 27
persons, including children,
from Luhansk and Donetsk
regions moved to Agrarian
University dormitory located
next to the library.
• Librarians visited the IDPs
to find out their immediate
needs and offer free
services.

3. Library Services for IDPs
1. Organized donations
collecting point for IDPs.
Library users donate clothes,
shoes, food, books,
stationery, toys for children
etc.

4. Library Services for IDPs
2. Books check-out, reference and information services
IDPs from Donbass reside in Kherson temporarily,
nevertheless they can become library patrons and
use the services for free

5. Library Services for IDPs
3. Free wi-fi
Free access to library wi-fi. During library
work hours users can also charge their devices
there. When the library is closed they can use wi-
fi outside the building.

6. Library Services for IDPs
4. Internet services
Possibility to connect with family and friends, chat
online, use social media, email, surf the Internet
etc.

7. Library Services for IDPs
5. Watching movies for free on big screen
Movie show times are announced at the library
and via theme groups in social media

8. Library Services for IDPs
6. Relaxing at the library and “library nanny”
services.
While parents are working or looking for a job,
their children can spend leisure time at the library,
play, read, watch cartoons etc.

9. Library Cooperation Projects Aimed
at Helping IDPs
To provide help more
effectively, the library
actively cooperates
with social media
group «Біженці в
Херсоні ***2014***»
(IDPs in Kherson 2014)
and “Sofia” charity
foundation.
• In a while IPDs from
other Kherson areas
started using the new
library services.
• The number of items
donated by library
patrons to IDPs also
grows.

10. Our Contacts
• Address: Robocha st. 76а, Kherson.
• Telephone: (0552) 42-91-07.
• e-mail: ks.library3@gmail.com.
• Facebook page:
www.facebook.com/ks.library3
Find out more about helping IDPs in Kherson
in VK social media group:
vk.com/kherson2014ua.
IDPs can turn for help to Kherson City
Council, address: Ushakova st. 37, office
109 (Mon – Fri 9am – 5pm).