1. Non-verbal
communication
Lecture 4.2
University of Alberta
ALES 204
Nancy Bray
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2. Housekeeping
Assignment #2
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3. Lecture Outline
1. What is non-verbal communication?
2. Nine channels of non-verbal communication
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4. 1. What is non-verbal communication?
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5. Non-verbal communication is:
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6. Non-verbal
communication
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7. Mixed
messages
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8. How important is non-verbal
communication?
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9. 2. Nine channels of non-verbal
communication
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10. 1. Kinesics
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11. Kinesics (Body
language)
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12. Facial
expressions
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13. 13

14. 14

15. 15

16. 16

17. 17

18. 18

19. 19

20. Posture
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21. 21

22. Gesture
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23. Date
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24. 24

25. 25

26. Example
Secrets of Body Language
http://topdocumentaryfilms.com/secrets-of-body-language/
Clip on Brittany Spears and
Paris Hilton (17:40 to 20:39)
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27. 2. Paralanguage
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28. Paralanguage
(voice)
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29. 3. Proxemics
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30. Proxemics
(space)
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31. 31

32. 32

33. 33

34. 4. Appearance
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35. Appearance
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36. 5. Colour
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37. Colour
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38. 6. Clothing and Artifacts
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39. Clothing and
artifacts
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40. 7. Chronemics
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41. Chronemics (time)
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42. 8. Haptics
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43. Haptics (touch)
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44. Example
Secrets of Body Language
http://topdocumentaryfilms.com/secrets-of-body-language/
Clip on politicians and
handshakes (8:51 to 11:29)
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45. 9. Olfactics
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46. Olfactics
(smell)
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47. How can you
get better?
1. Observe the communicator
2. Observe body language
3. Listen for vocal cues
4. Examine appearance,
clothing, artifacts, and colour
5. Observe the effects of
time, touching, and smell
6. Examine the environment
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48. Summary
Know what non-verbal
communication is
Know the 9 channels of non-
verbal communication
Chapter 5 in the textbook
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49. Photo Credits
young girl cheering by tinou bao
Crazies by Brian Goslin
contempt by halcyonsnow
angry by dave_apple
happy by Ben.Millett
sad by JakoJellema (7j.nl)
disgust by obscene_pickle
surprise by trinity
fear by giarose
posture by deltaMike
thumbs up by CarbonNYC
secrets of body language from the History Channel
tonsils by StarrGazr
queue by Jonathan Adami
femme fashion by Jasper Gregory
colours by Wifihighfive
outfit by jnjmoreno
clock by ToniVC
handshake by Yorick_R
bad smell by gotosira
no thanks by Lars Plougmann
Glass, L. (2012). The Body Language Advantage.
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