2. • Safeguards our customer relationships
• Without proper training, the organizations employees will continue to
make mistakes
• A plan needs to be set in place to help train new employees
• Standards need to be set in place
• An internal change from the company to add training to the budget
Goal and Objective
3. • Training needs to be implemented to help
reduce errors
• The same mistakes keep happening
• Focused on essential day-to-day operations
• Less interested in longer-term activities perceived
as having less certain payback
Current Situation
4. How Did We Get Here?
According to the Harvard Business review:
“Dissatisfaction with some employee-development
efforts appears to fuel many early exits(from their
current companies).”
5. • By offering promising employees a more opportunities, it might boost
their inclination to stick around.
• People care if you take a genuine interest in their future.
• It helps builds loyalty.
• Loyalty increases productivity.
• Employees want to be more versatile and valuable to an organization.
• Verifies the employee understands the material and tasks.
Benefits
6.
7. • Training is costly.
• Can take employees off the job for short
periods of time.
• Understandably reluctant to make big
investments in workers who might not stay long.
• There’s no time for it!
• All managers and supervisors must buy-in
to the concepts presented and be trained themselves.
Risks
8.
9. • A specific job description that summarizes all the potential training
topics
• Each employee must complete various steps before performing the job:
• Send employees to a class
• Provide a mentor within the organization
• Find resources within the company to train
Available Options
10. • I think we should work as a unified team to set specific quality goals
• Put together a team to come up with a training agenda
• Track and Measure Results.
Recommendation
11. LINCCWeb Catalog Search. (n.d.).LINCCWeb Catalog Search. Retrieved July 7, 2014
Lipman, V. (2013, January 29). Why Employee Development Is Important, Neglected And Can Cost You Talent.Forbes. Retrieved July 7,
2014
New-Hire Training: 5 Foolproof Steps. (n.d.). Inc.com. Retrieved July 7, 2014
Training Programs Improve Employee Retention. (n.d.). Page 9 -. Retrieved July 7, 2014
Who's Driving Innovation at Your Company?. (n.d.). Who's Driving Innovation at Your Company?. Retrieved July 7, 2014
Why Top Young Managers Are in a Nonstop Job Hunt. (n.d.). Harvard Business Review. Retrieved July 7, 2014, from
Resources